Dell complete care.......

[pillage2001]

I'm looking at the Latitude series and seeing that it has a 100MIr and a 10% off, it's a pretty good deal. All I want to know is whether should I bother with Dell's complete care whcih covers accidental damage and what not??

 

[bigshooter]

You'll wish you had if you spill coffee or something on it. To tell you the truth though, I've been using a laptop (Although not the same one) for 3 years now and have never got anything except for crumbs on it (I was on a plane 🙂 ). If you plan on carrying it around all over the place, maybe you should get it. If it's just going to sit on a desk, don't worry about it.

 

[pillage2001]

Chances are, it might sit on the table more than being carried around. It seems that Dell would not cover the warranty for a bad LCD even if it's not my own fault? I'm confuse about the complete care coverage.

 

[kayatai]

I got complete care for my 600m. I doubt that I will need it, but the peace of mind is great.

There is someone on the dell forums that is stating that dell completely replaced his notebook after some children he is related to accidentally pitched his laptop off a balcony, smashing the laptop to bits.

I like to drink while I play games, and have accidentally spilled beverage on my keyboard before (on a desktop). On a desktop this results in a 5-20 dollar purchase, in a laptop this could result in needing a new computer due to the motherboard residing underneath the keyboard.

*edit* Dell won't replace what they consider 'industry standard' problems with LCDs (ie less than x amount of dead/stuck pixels). However since you have a 30 day money back return policy and most dead pixels are apparent from day 1, this shouldn't be a huge problem. Complete care may also not cover 'normal wear and tear', which may mean light scratches on the LCD.

 

[pillage2001]

Originally posted by: kayatai
I got complete care for my 600m. I doubt that I will need it, but the peace of mind is great.

There is someone on the dell forums that is stating that dell completely replaced his notebook after some children he is related to accidentally pitched his laptop off a balcony, smashing the laptop to bits.

I like to drink while I play games, and have accidentally spilled beverage on my keyboard before (on a desktop). On a desktop this results in a 5-20 dollar purchase, in a laptop this could result in needing a new computer due to the motherboard residing underneath the keyboard.

*edit* Dell won't replace what they consider 'industry standard' problems with LCDs (ie less than x amount of dead/stuck pixels). However since you have a 30 day money back return policy and most dead pixels are apparent from day 1, this shouldn't be a huge problem. Complete care may also not cover 'normal wear and tear', which may mean light scratches on the LCD.

What I meant was, what if the LCD decides to just not work after 2 years of use and I don't have completecare but a 3 year warranty cause adding complete care on top of the 3 year warranty is an additional 170 bucks.

Will buying my laptop through amex help besides the extended 1 year warranty.

 

[mkdrum]

I'd still love to know the answer to your question...but as I was surfing their site today it looks as though there's a MIR for the cost of 3YR CompleteCare on your laptop, expires tomorrow in the Small Business Section.