Dell Bluetooth Keyboard/Mouse

[rpeAMP]

Just bought a Dell Bluetooth mouse/keyboard set and LOVE it, EXCEPT:

I have a small problem that's driving me up the wall. If I don't interact with my mouse or keyboard for no more than 1-2 seconds (literally, 2 seconds max), the mouse is erratic for a second, and the keyboard is slow to deliver the typed keys to the computer. It's almost as if they aren't expecting me to use them or something.

I realize this may be related to a power save feature or something, but enabling just after a second or so? That's crazy.

I've tried the following:

- Installed the software from the Dell website
- Changed USB ports & location (now is located in the flat-panel monitor)
- Changed batteries

Also, I've checked the signal strength of both of the devices and according to the control panel, they are perfect?

Any ideas? Is there anything I can edit to increase the amount of time before they go into standby, or is this a completely problem altogether.

Thanks in advance!

BTW- I also have a Microsoft Bluetooth Intellimouse and it does not have this problem, so I am sure that this isn't just some "nature of the beast" problem with Bluetooth technology.

 

[JSFLY]

dont buy dell?

 

[Tu13erhead]

Originally posted by: JSFLY
dont buy dell?

So helpful.

Anyways, OP, it sounds like it's either an issue with the set or it's just the way it was designed. I'd say give Dell a call and they'll either replace it right quick or let you return it.

Good luck. 🙂