Appears to be solidly built and form factor is nice, though support has been abysmal. There was an issue with my order so instead of calling me to resolve it they cancelled it (took over 3 hours on the phone to get it "fixed", and they still missed 2 parts), had an otherwise reseller that I know order the 2 missing parts, and have yet to receive them (after 3 weeks), for a extra battery and Bluetooth adapter. Overall I am still happy with the machine; I just hope that if I need real support (i.e. replacement parts) they do a better job then with ordering.