• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Dell 5160 Laptop

Jdinh04

Jdinh04

Senior member
I have a Dell Laptop 5160, and when I start up the laptop, about 1-2 minutes after windows loads, the whole screen just shuts off.

I just reformatted the computer too.

Any ideas!?
 
Does the same thing happen if you boot into Safe Mode? It sounds like you might have a problem with the video card/video driver in the laptop that is causing the display to shut off when Windows loads the driver during the boot process.
 
Try to boot into safe mode and see if the problem still occurs, if it does not remove and reinstall the video card driver.
 
I had exactly the same problem last November with an old Dell D505 laptop.

After you boot, before it shuts down, try looking carefully at your screen from different angles.

Can you very faintly see the desktop? So faintly you almost have to use your imagination to barely see it?

In my case, I first tried replacing the power transformer cord, thinking a small wire in the cord might have been broken preventing proper recharging. That did not fix the laptop's problem.

Next I replaced the motherboard & video card. That also did not fix the problem.

Finally I replaced the monitor screen, which instantly did fix the laptop problem Backlight had failed.

Glad I had bought a 2-year warranty which covered the new parts from Dell.

I have to mention that Dell's service to me was FANTASTICALLY good; probably the best service I've ever received from any company for any product in my entire life.

Indication: most likely your screen's backlighting has failed, requiring monitor screen replacement (which is a simple task).
 
Scott,

That is exactly the problem. I don't have the warranty for this laptop, how much do you think it costs to do the replacement?
 
It's probably not the panel itself, it's probably the backlight or the inverter. Backlights are often possible to replace without ripping apart the whole thing. I'm not sure about inverters, but it's definitely doable.
 
You must log in or register to reply here.

TRENDING THREADS

Back
Top