• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

delete

Tell him to call AOL...and if that doesn't get him anywhere, call the phone company and his ISP - they might be together able to subpoena some info.
 
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