delete plz

[Hankysmoo]

Delete Plz

 

[Shawn]

should have built your own

 

[CrackRabbit]

Sounds like your video card overheated or has bad memory, just call dell and have them send you a new video card.

Talk about making a big deal about nothing.,

 

[isekii]

Originally posted by: Hankysmoo
Anyways, I seem to have a problem with my ATI Radeon 9800 card that came with my Dell Dimension 4600. I purchased the computer online from dell.com last week like many others have and just received and installed it right now. First thing I do is install 3dmark2003 and run it and all of a sudden the whole program goes screwy -- the colors all change, random lights flash around, and bars of solid color keep popping onto and off of my screen.

Well, I quit 3dmark and am horrified to find that now my entire computer has the graphics problem, namely being that there are large purplish red vertical bars superimposed on my screen. It's as if I went and painted on my copmuter screen -- the bars are completely static, and they override everything. Every window or taskbar or whatever shows up underneath it. For this reason, it makes it extremely difficult to see anything that's going on. I also checked the dell forums and discovered that many seem to be having the same problem...Do you guys think Dell has a bad batch of Radeon 9800 pro's or simply the Dimension 4600 cannot properly handle the card (power supply or heating problems)?

Talk about a bad impression w/ the Dimension 4600...
What should I do now? Request a new video card or just simply ask for another system? I don't trust it one bit cuz it couldn't even last 30 minutes without having a problem and I don't really feel like wasting my time troubleshooting it myself.

Thanks for reading.

Contact them through email.
it's the most efficient way.
No point of calling, they'll make you go through a number of tests. Just tell them you did all that and the card is no good.

 

[cronos]

Originally posted by: Hankysmoo
Anyways, I seem to have a problem with my ATI Radeon 9800 card that came with my Dell Dimension 4600. I purchased the computer online from dell.com last week like many others have and just received and installed it right now. First thing I do is install 3dmark2003 and run it and all of a sudden the whole program goes screwy -- the colors all change, random lights flash around, and bars of solid color keep popping onto and off of my screen.

Well, I quit 3dmark and am horrified to find that now my entire computer has the graphics problem, namely being that there are large purplish red vertical bars superimposed on my screen. It's as if I went and painted on my copmuter screen -- the bars are completely static, and they override everything. Every window or taskbar or whatever shows up underneath it. For this reason, it makes it extremely difficult to see anything that's going on. I also checked the dell forums and discovered that many seem to be having the same problem...Do you guys think Dell has a bad batch of Radeon 9800 pro's or simply the Dimension 4600 cannot properly handle the card (power supply or heating problems)?

Talk about a bad impression w/ the Dimension 4600...
What should I do now? Request a new video card or just simply ask for another system? I don't trust it one bit cuz it couldn't even last 30 minutes without having a problem and I don't really feel like wasting my time troubleshooting it myself.

Thanks for reading.

contact support and ask them.
you buy a dell, you buy their customer support.

 

[Balt]

I was considering getting that same combo... I hope this is just a video card issue (for your sake and mine).

Can't give you any input, but I'd at least try a new 9800 pro first from Dell unless you hear that a lot of people are having the problems you describe. Hard to imagine that such a mainstream system model from Dell would have such problem, but it's not impossible.

 

[MacBaine]

Originally posted by: iloveme2
should have built your own

:roll:

 

[Hankysmoo]

Originally posted by: MacBaine

Originally posted by: iloveme2
should have built your own

:roll:

Haha, I do build my own computers, this Dell is for my brother...and its video card basically comes DOA (defective on arrival). I thought I could save a lot of time and energy by going with Dell, not to mention money...guess I was wrong.