dealing with collection agency

abc

Diamond Member
Nov 26, 1999
3,116
0
0

this guy called me and i got a letter in the mail today.

they say this store i ordered from online (true) and about six months ago...


that I owe that store some money because this store shipped my order... I dispute this.

and their charges were denied by my credit card.... true, I notice this.


I ordered, and nothing came for like 2, 3 months after which i didnt care about the order any more.
no replies to my order inquiries so I stopped asking.

charges were denied because my cc expired, and the bank cut a new one, new #, so they would block charges by default... good, because I didn't signfor/recv anything.


if a store finally decides to ship what a customer orders, 60, 90 days after the order, shouldnt the store not make attempt to, but positively contact the customer to see if he.she even wants the stuff anymore?

but this is beside the point even, the collection agency says they will mail to me or show me UPS tracking # and signing signatures... so I will have shell out a few hundred bucks.

I'm not going to accept 'somebody's' signature as sufficient as meaning they signed for me, heck no.

The only scenario I feel I'd be really screwed is if the signature says my first AND last name... then I can only I guess argue that that is NOT how I sign.

In the meantime I suspect they will constantly call me at my residence, etc.


They keep on suggesting that my credit will be screwed.

 

Kevin

Diamond Member
Jan 1, 2002
3,995
1
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If you didn't sign for it, then they should go after UPS. Play it out, they are probably using scare tactics...
 

AnyMal

Lifer
Nov 21, 2001
15,780
0
76
Request (in writing, retain a copy) they provide the proof of you receiving the merchandise. That should take care of it.
 

GoodToGo

Diamond Member
Jul 16, 2000
3,516
1
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What a bunch of crock, if you didnt pick it up, they have absolutely nothing against you.
 

Bv3

Senior member
Mar 9, 2000
802
0
0
What kind of a store ships the product without charging your card first? If they say they shipped first and then tried to charge the card something is fishy.
 

vegetation

Diamond Member
Feb 21, 2001
4,270
2
0
if a store finally decides to ship what a customer orders, 60, 90 days after the order, shouldnt the store not make attempt to, but positively contact the customer to see if he.she even wants the stuff anymore?

Federal law prohibits a company from putting an order on such lengthy holds without specifically obtaining permission from the customer. FTC does crack downs on this every Christmas season.