- Dec 23, 2006
- 6,907
- 0
- 76
I'll try to do the cliffs to keep it short
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Brother goes to a chevy dealer an hour away to buy a Mazda CX-7, everything looks to be a great deal, way under book, etc. Listed at 10,980
Everythings cool, he decides to buy and they start paperwork
That's when they mention that the advertised price is AFTER a 20% downpayment
Disclaimer wasn't on the Autotrader ad, nor on the dealer website earlier in the day. By the time my brother calls me to check it out they've added it to their website in the fine print
I check 30 other listings on their site, no other cars have anything like this
They bitch and moan and haggle and eventually buy it for about $12.5 (still like $3k under book), and the dealer cut them a $200 check to pay for replacement headlight bulbs that their service dept missed (they are HIDs so more expensive than most)
Bro calls a Mazda dealer in town to just have them do the bulbs as you have to remove the wheel well and etc, they'll do both for $120 total
Mazda guys try to get in installed for 30 minutes before they realize the passenger headlight assembly is just broken, tells brother it'll be $900
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I think the Chevy dealer got it in as a trade, tried to replace the bulb but broke it instead (or they realized it was already broken after they accepted the trade and didn't want to shell out for a new one), and planned to go with the story of "so sorry our service dept missed that, here's $200 for the bulb replacement and your trouble".
Any advice on how to get the Chevy dealer to pay to fix it? We're waiting to hear back from one of the managers there, but given the 20% down bait/switch crap I'm not too confident they're gonna do anything
Worst case and they tell us to pound sand, I can buy a replacement online for like $350 and get a mechanic or dealer to install it for $100 or so I think, that sound like a good plan B?
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Brother goes to a chevy dealer an hour away to buy a Mazda CX-7, everything looks to be a great deal, way under book, etc. Listed at 10,980
Everythings cool, he decides to buy and they start paperwork
That's when they mention that the advertised price is AFTER a 20% downpayment
Disclaimer wasn't on the Autotrader ad, nor on the dealer website earlier in the day. By the time my brother calls me to check it out they've added it to their website in the fine print
I check 30 other listings on their site, no other cars have anything like this
They bitch and moan and haggle and eventually buy it for about $12.5 (still like $3k under book), and the dealer cut them a $200 check to pay for replacement headlight bulbs that their service dept missed (they are HIDs so more expensive than most)
Bro calls a Mazda dealer in town to just have them do the bulbs as you have to remove the wheel well and etc, they'll do both for $120 total
Mazda guys try to get in installed for 30 minutes before they realize the passenger headlight assembly is just broken, tells brother it'll be $900
-------------
I think the Chevy dealer got it in as a trade, tried to replace the bulb but broke it instead (or they realized it was already broken after they accepted the trade and didn't want to shell out for a new one), and planned to go with the story of "so sorry our service dept missed that, here's $200 for the bulb replacement and your trouble".
Any advice on how to get the Chevy dealer to pay to fix it? We're waiting to hear back from one of the managers there, but given the 20% down bait/switch crap I'm not too confident they're gonna do anything
Worst case and they tell us to pound sand, I can buy a replacement online for like $350 and get a mechanic or dealer to install it for $100 or so I think, that sound like a good plan B?