DEAD (with official Dell statement) - Rio Karma 20GB Jukebox for $50.

[Mr0nslaught]

Damn mine just got cancelled. I think I'm going to buy an MP3 Player anyways.....out of spite.


Thanks for ruining my day Dell.



:|:|:|:|:|

 

[StudioGigger]

I price cars for a living. If I priced a high end sedan at $.13 and it made it to our corporate web page, we'd sell the car for $.13. Me, my department, the legal team, our advertising and Internet content departments would all be fired, but we'd honor the ad.

 

[kitkit201]

For a moment there I thought you were calling him with swear words, but its just his handle.. I doubt he'll be back anyways... KARMA

edit: just logined and checked orderstatus, it's cancelled.. so farwell anandtech until monday

 

[Radracer]

Just received the cancellation e-mail from Dell. If you look at the post about the cancellation on the Dell forums page, it's already been viewed nearly 4000 times. If each viewer had ordered just one Rio Karma, the loss for Dell would total ~$1,000,000....and we all know that most people ordered a lot more than one.

Oh well...you win some, you lose some.

Link to Dell forum with cancellation notice

 

[sundog29]

Originally posted by: ViriiK
Maybe you should go be a marriage counselor you're at trying to lecture me but failing at it... By Texas' state law and the FTC's law, Bait and Switch after the order is confirmed at 77.95 and then charged with a price of 360 after the email confirming that there was a mistake in the ordering process and the bill is being corrected is ILLEGAL. I repeat India Lima Lima Echo Golf Alpha Lima! ...

Delta Whiskey.

 

[getmeadealcom]

My order has been cancelled...and I'm pretty sure I ordered first.

 

[Kyteland]

Originally posted by: aregon23
For some reason, DE!! has been making a lot of pricing mistakes these days. Which they try explain away by pointing out to a stupid disclaimer on their site. I don't understand how they are not responsible for their own mistakes but that is besides the point. They have definitely lost a lot of good will and it is definitely going to affect their bottom line somewhere down the line.

But to all the DE!! Lovers here, who keep bitching about people whinning etc., how do YOU justify price mistakes happening so often? And the Sr. Members here who keep touting their number of posts and slamming the noobs, you need to get off your high horse and get real. Does the number of posts against your names massage your ego that much?

You're right. Postcount has nothing to do with n0obness. I don't think Rain is a noob, and even though you have 10 times the posts he does I do think you are one.

Speaking of high horses...

 

[Mr0nslaught]

Originally posted by: getmeadealcom
My order has been cancelled...and I'm pretty sure I ordered first.

i feel bad that everyone ruined it for you. im sorry.

 

[forcemac101]

Canceled

 

[Flair]

No cancellation email, but it shows as cancelled when I log into my Dell account. They should at least give out a coupon or something.

 

[Kyteland]

They just canceled mine. And here I thought I had dodged the bullet.

 

[rcrooks]

I still dont have an email but it's undoubtedly coming

EDIT: I checked and its cancelled, but why no email? Thats hella lame... if they charged my card Im starting a class action suit

 

[TekDemon]

Originally posted by: getmeadealcom
My order has been cancelled...and I'm pretty sure I ordered first.

Well I think if anybody had an order with multiple units and manages to get it due to a blackhole appearing at Dell just as the CSR is trying to cancel their oder and sucking the CSR into an alternate dimension, then they should send you a unit(assuming you pay them $80 of course lol).

Hip hip hooray =P

Too bad there's about a 1 in 10,000,000 chance that anybody gets one. Oh well. If only it had been in stock...

 

[Scyber]

Order status says cancelled too. No email yet.

 

[TekDemon]

There can be miracles when you believe!
Though hope is frail it's hard kill

So...anybody still have an order that shows up under order status as alive?

 

[Atrac]

Since Dell is obviously so Customer Service oriented they should set up an email system for "valued customers" that informs them in advance of the coming week's online price typo.

 

[nickels84]

nice very nice.

I got mine cancelled too.

From what ive seen, everything everyone else has said leads me to believe it pointless to bicker. I guess what it boils down to is if DELL thinks they can survive loosing several thousand maybe even tens of thousands of customers over what is considered chump change to such a huge conglomerate. In America, the people have high standards for retailers and businesses, there are far too many options for people to choose from nowadays and companies cant afford to loose customers. Companies strive to live up to the peoples standards and when they fail the people they will surely find someone else to give their money.

I think in a follow up to this embarassing mess up for DELL, we should give them a "thousand email march" flooding their email accounts with thousands of complaints. Who knows they might give in considering they would have to pay people to read em all and respond to them. It would be like picketing in front of the store, only with emails. Their responses for support and everything else would come to a slow crawl. Hey maybe a boycott is in order. I dunno these may seem radical ideas to some, but ill say this if some laywer got screwed like the rest of us and he wants to take DELL to the mat, ill testify.

 

[dc]

ahaha, yes, dell is gonna lose thousands of customers from this.

see you guys in the next dell misprice thread.

 

[dc]

is the acronym WRC taken? wounded rio children?
or would wounded karma children be better?

poll!

 

[forkd]

Should I post a "HOT DEAL!!! RIO KARMA 20GB Jukebox 10% off @ DELL!!!! Price mistake??? I think not..this one is official"

HOT DELL NON PRICE MISTAKE

 

[SarCaSM]

nevermind

 

[nsafreak]

Yeah, Dell is going to lose thousands of customers because of this you keep on thinking that. Go ahead and e-mail them too, I'm sure they'll honor the price mistake then

I very much doubt they would have lost a small amount of money if they had honored all of those people that ordered it at that price. Those units retail $350-$400, actual cost for Dell is probably in the neighborhood of $150-$200 if not a bit on the high end. I'm sure all of the folks that complain in this thread will continue to shop at Dell's website even if they say in here that they won't.

 

[ClakClak]

did any orders slip thru their cancellation?

 

[dc]

i wonder if we'll ever know how many were ordered. i'm guessing ~20k. heh.

 

[ReiAyanami]

dell will lose thousands of bad customers like me. furthermore, we will tell our unborn children and grandchildren about this lecherous totally fair unilateral action taken part by dell, hence it will be as if they had lost billions of future potential customers.

one thing's for sure:
i will never order from dell again until the next pricing mistake or sale they have!!