DEAD:Seagate 500gb SATA/PATA Retail Hard Drive

Page 3 - Seeking answers? Join the AnandTech community: where nearly half-a-million members share solutions and discuss the latest tech.

Mythman

Member
Jun 30, 2000
90
0
0
Price match at CC get it for $94 - get the yellow box if you want 7200.10's but be aware - both of the ones I bought were AAK firmware. I ran some benchmarks on them and they don't appear to be any slower but I'm using them just for data storage anyhow.
 

Cardio

Senior member
Jun 11, 2003
903
0
76
I recently had a warranty return on a Seagate drive and it was not a pleasant process! I ran their software and it said the drive was defective, called the warranty return location in San Antonio, Texas as directed. They said they had the replacement drive in stock. Cross ship was possible just give them a CC # and you have 14 days to return drive once you receive the replacement. Fine, I live in Houston only 160 miles from their location and expected the drive the next day even with ground shipping. Got email confirmation and all was well.

Except that it took 3 weeks for them to ship the drive! Called several times and got no real answer except "Yes, we have the order and the drive in stock and it will be shipped".

They sent a used drive that looked like it had been thru the wringer, scratches and torn label tossed in a brown box with a few peanuts. The real scam is that they charged $35 for shipping. UPS ground. Surprised and not pleased and would not use their products again. Wrote to Seagate and complained and did not even receive a reply. Not my idea of a decent company. I hope this was an unusual event but it will be my last purchase with them.
 

lazarus000

Senior member
Aug 9, 2001
575
0
0
i'm looking a new hard drive for a tivo ........ which means reliability is the top priority.


how dependable are these drives?


i'm tired of having drives go dead after 1 year of use.

 

Elixer

Lifer
May 7, 2002
10,371
762
126
Originally posted by: lazarus000
i'm looking a new hard drive for a tivo ........ which means reliability is the top priority.
how dependable are these drives?
i'm tired of having drives go dead after 1 year of use.
Well, since they are all (WD, Hitachi, Seagate, and all the rest) using cheaper parts, that means they will all fail sooner or later.
When is the big question.
Drive temp, SMART reporting, MTBF rating, or other parameters doesn't really mean anything, as if you read the google paper on HDs, they all failed for many different reasons, and there wasn't one thing that stood out as to when it will fail.

The only way to have reliability is to use RAID 5. That way if 1 drive fails, you will not lose the data. You could also mirror the drive, but on a tivo, that is not a option.

I have had failures will all brands of drives.


Oh, and the AAK firmware really shows off how slow it is if you do RAID 0. Otherwise, it isn't that bad for normal everyday use.

 

nealh

Diamond Member
Nov 21, 1999
7,078
1
0
Originally posted by: ActiveX
got two from bb, both were 7200.9 - is there a problem with these drives?

no except that it is the non perpendicular tech ...in theory it is slower..reality probably not noticable
 

caddlad

Golden Member
Jan 14, 2002
1,248
0
0
I ordered last night, on line. Email today from BB says "backordered - 1-2 weeks".

Bleh. Cancelled..off to the Egg.

Rick

 

Elixer

Lifer
May 7, 2002
10,371
762
126
Originally posted by: Cardio
They sent a used drive that looked like it had been thru the wringer, scratches and torn label tossed in a brown box with a few peanuts. The real scam is that they charged $35 for shipping. UPS ground. Surprised and not pleased and would not use their products again. Wrote to Seagate and complained and did not even receive a reply. Not my idea of a decent company. I hope this was an unusual event but it will be my last purchase with them.

They charged you for shipping the drive to you? It wasn't like that when I did a few RMAs with them... They pay shipping to me, I pay shipping to them.
I just looked it up: I think you should call them since:
# You must pay postage charges for all shipments from you to Seagate.
# Send your drive(s)to Seagate using the carrier of your choice. Please use a method with ability to trace shipment. Seagate is not responsible for shipments for which the carrier cannot provide proof of delivery.
# If your product is under warranty, Seagate will pay for postage of repaired/replacement products from Seagate to you. You must pay all applicable duties and customs charges for shipments to and from Seagate.


 

Athena

Golden Member
Apr 9, 2001
1,484
0
0
Originally posted by: SoulAssassin
Got one from CC...7200.10...AAK. I asked them about the 110% pricematch and they said it's only if it's a CC price that drops. Could be bs...I didn't feel like arguing with the dude.
You don't have to argue with anyone -- just take your receipt to any Circuit City with a copy of the ad and you should get a 110% match. I ordered a disk from Circuit City last week when Allisom posted the Best Buy deals. Yesterday, I went into a Circuit City and got the price match. It was especially good for me because I had a $10 "apology" gift card from Circuit City so the net cost to me was less than $95.
 

Elixer

Lifer
May 7, 2002
10,371
762
126
This is a first, I paid cash for the HD, and today in the e-mail, I got a letter telling me that Firedog will do a drive to drive copy for $199. What a deal! :Disgust;

I only gave my phone #, and they never had my e-mail address. So I figured out it must have been the rebate place from a long time ago.
Ain't technology grand! :evil:


Oh, and the drives will work fine in a RAID 5 array. That would be the best option for these big HDs.
 

GuildBoss

Senior member
Apr 10, 2001
200
0
0
Originally posted by: nealh
Originally posted by: ArchAngel777
And... there goes my hope of getting this drive. I don't want a .9... Thanks for info!

avoid the larger blue box and it says made in singapore..I should have known better

get the small yellow box(these have 7200.10 from all accounts)...my BB had no small yellow box SATA only PATA

I got the small yellow/white box and the drive is Thailand, 7200.10, firmware AAE.

Thanks OP
 

nealh

Diamond Member
Nov 21, 1999
7,078
1
0
Originally posted by: GuildBoss
Originally posted by: nealh
Originally posted by: ArchAngel777
And... there goes my hope of getting this drive. I don't want a .9... Thanks for info!

avoid the larger blue box and it says made in singapore..I should have known better

get the small yellow box(these have 7200.10 from all accounts)...my BB had no small yellow box SATA only PATA

I got the small yellow/white box and the drive is Thailand, 7200.10, firmware AAE.

Thanks OP

I am jealous mine of couse was Made in Thailand and is AAK
 

Soundmanred

Lifer
Oct 26, 2006
10,780
6
81
Originally posted by: GuildBoss
Originally posted by: nealh
Originally posted by: ArchAngel777
And... there goes my hope of getting this drive. I don't want a .9... Thanks for info!

avoid the larger blue box and it says made in singapore..I should have known better

get the small yellow box(these have 7200.10 from all accounts)...my BB had no small yellow box SATA only PATA

I got the small yellow/white box and the drive is Thailand, 7200.10, firmware AAE.

Thanks OP

Same here! Yellow box, SATA 7200.10, Thailand, AAE, Best Buy in Tulsa, OK.
 

Chaotic42

Lifer
Jun 15, 2001
34,624
1,796
126
Originally posted by: Soundmanred
Originally posted by: GuildBoss
Originally posted by: nealh
Originally posted by: ArchAngel777
And... there goes my hope of getting this drive. I don't want a .9... Thanks for info!

avoid the larger blue box and it says made in singapore..I should have known better

get the small yellow box(these have 7200.10 from all accounts)...my BB had no small yellow box SATA only PATA

I got the small yellow/white box and the drive is Thailand, 7200.10, firmware AAE.

Thanks OP

Same here! Yellow box, SATA 7200.10, Thailand, AAE, Best Buy in Tulsa, OK.

Same here. I couldn't believe it when I saw this in the store.

500GB drive - $99
160GB drive - $89

Good times.
 

Auzner

Member
Mar 8, 2005
77
0
0
All the BB's near Sunnyvale, CA and neighboring cities are out of stock. I went to Frys and it took two hours to get it price matched as usual but they eventually did it with 9 different employees. SATA .10 AAK China.
Where's the proof of AAE > AAK? I have an AAE as well. I'll compare them when I have the time. Right now I've got a few terabytes to rearrange across too many drives.

Actually forget that benchmarking, after scanning the thread for a benchmark URL which I didn't find I'm posting this:
"Best Buy sells Seagate 500GB 7200.9 for $99.99 in a new yellow box art"
The item itself is saying it's a .9, a .10 is just a bonus for the newer model. Most of them turn out to be the perpendicular bit 7200.10 Now some are saying the firmware matters, AAE the older one is better than AAK is brought up. Or the .9 vs .10 gamble isn't even worth it.

Like you'll even NOTICE a difference between .9, .10 AAE, and .10 AAK... NO YOU WON'T. As long as it's the same capacity, they're all modern sata drives, who the hell cares? Being that, they're all like 50-80 MB/s sustained average transfer rate. This isn't RAM or processors or GPU clocks. They're mechanical devices and will not ever be exactly what a list of gradient bars with overlaid numbers claims. Who exactly is putting 8 of these into a RAID setup for a high traffic corporate server of any type where such things will matter financially for the life of the company? No one, because that's what SCSI is for.

As for noise, if it's SATA it's new enough to be silent enough for me. Old PATA drives and anything branded Maxtor is loud in my opinion. I have a 500GB .9, .10 AAE, AAK and the noise level is hardly worth noting. They're cooled by silent 120mm fans and I sleep pleasantly in the room all this runs 24/7 in and my hearing is fine, I can hear a 20KHz tone. Lmao now I'm only going further into being eccentric, but I'm partially pissed at the effort it took to pm this at Fry's and then to skim read a bunch of non computer nerds who don't worship Seagate the way I do to whine about the deal.

We're all deal hunters looking for best $/gb vs total capacity in one unit to store something. Thanks for posting the deal, I got my 500GB of SATA.
 

nealh

Diamond Member
Nov 21, 1999
7,078
1
0
Originally posted by: Auzner
All the BB's near Sunnyvale, CA and neighboring cities are out of stock. I went to Frys and it took two hours to get it price matched as usual but they eventually did it with 9 different employees. SATA .10 AAK China.
Where's the proof of AAE > AAK? I have an AAE as well. I'll compare them when I have the time. Right now I've got a few terabytes to rearrange across too many drives.

Actually forget that benchmarking, after scanning the thread for a benchmark URL which I didn't find I'm posting this:
"Best Buy sells Seagate 500GB 7200.9 for $99.99 in a new yellow box art"
The item itself is saying it's a .9, a .10 is just a bonus for the newer model. Most of them turn out to be the perpendicular bit 7200.10 Now some are saying the firmware matters, AAE the older one is better than AAK is brought up. Or the .9 vs .10 gamble isn't even worth it.

Like you'll even NOTICE a difference between .9, .10 AAE, and .10 AAK... NO YOU WON'T. As long as it's the same capacity, they're all modern sata drives, who the hell cares? Being that, they're all like 50-80 MB/s sustained average transfer rate. This isn't RAM or processors or GPU clocks. They're mechanical devices and will not ever be exactly what a list of gradient bars with overlaid numbers claims. Who exactly is putting 8 of these into a RAID setup for a high traffic corporate server of any type where such things will matter financially for the life of the company? No one, because that's what SCSI is for.

As for noise, if it's SATA it's new enough to be silent enough for me. Old PATA drives and anything branded Maxtor is loud in my opinion. I have a 500GB .9, .10 AAE, AAK and the noise level is hardly worth noting. They're cooled by silent 120mm fans and I sleep pleasantly in the room all this runs 24/7 in and my hearing is fine, I can hear a 20KHz tone. Lmao now I'm only going further into being eccentric, but I'm partially pissed at the effort it took to pm this at Fry's and then to skim read a bunch of non computer nerds who don't worship Seagate the way I do to whine about the deal.

We're all deal hunters looking for best $/gb vs total capacity in one unit to store something. Thanks for posting the deal, I got my 500GB of SATA.

Wrong..if you read the reviews on the AAK fw this is a huge difference in RAID setups and even to some degree on usual desktop usage

read this:
http://www.fluffles.net/articles/seagate-AAK-firmware/7

I have seen several people post on RAID that when they swapped out therre Seagates ..one guy had AAE and AAK..thought everything was fine...went to WD drives I think and he noticed a "big" speed change

AAK appears to be intended for "server" use..so it excels in tasks desktop machine do not really do(???) often....so when used with AAE drive esp in RAID you will see issues

Look I know the box is sku# for a 7200.9 drive but why the hell is seagate dumping so many AAK fw drives on the desktop market

They obviously continue to do this despite all the bad press..really ticks me off, esp. given several individuals RMA issues...so the 5yr warranty looks to be useless...getting back beat up refurb drives..forget

I think my AAK drive will go back as well and I will look at samsung

I agree for me I probably will never notice the seed differences but I do care how a consumer I am treated....dumping a bad fw to get rid of it(I think they are doing this too) and bad RMA stuff...no thanks
 

Pardus

Diamond Member
Jun 29, 2000
8,197
21
81
from reading a ton of posts, if you get the .9 or the .10, neither is that bad, but the .10 is newer technology. the ones i got were .9's, i added cooling to the underside of the drives and they been running 24/7 for the past week w/o problems.

7200.9 -> up to 500gig, blue box-made in singapore, 8mb cache, 5 yr. warranty- firmware listed as AAK on box

7200.10 - > up to 750gig, uses perpendiclar recording, 16mb cache, handless heat better-yellow box, 5yr. warranty. SKU: ST3500630AS-made in china, firmware listed as AAE on box

7200.11 - > 1 TB+ drives, supposed to be 32mb cache?, 5yr. warranty - due out 1st qtr. 08

What is Perpendicular Technolgoy

If any of the above in wrong, let me know and i will edit/correct.
 

nealh

Diamond Member
Nov 21, 1999
7,078
1
0
Originally posted by: ActiveX
from reading a ton of posts, if you get the .9 or the .10, neither is that bad, but the .10 is newer technology. the ones i got were .9's, i added cooling to the underside of the drives and they been running 24/7 for the past week w/o problems.

7200.9 -> up to 500gig, blue box-made in singapore, 8mb cache, 5 yr. warranty- firmware listed as AAK on box

7200.10 - > up to 750gig, uses perpendiclar recording, 16mb cache, handless heat better-yellow box, 5yr. warranty. SKU: ST3500630AS-made in china, firmware listed as AAE on box

7200.11 - > 1 TB+ drives, supposed to be 32mb cache?, 5yr. warranty - due out 1st qtr. 08

What is Perpendicular Technolgoy

If any of the above in wrong, let me know and i will edit/correct.

fw will not be AAK/AAE..different...it was like AAJ or someting..unrelated to the 7200.10 fw
 

snoopy7548

Diamond Member
Jan 1, 2005
8,244
5,322
146
the two 500gb sata harddrives i got from bestbuy were AAK (Thailand and China). i returned them today. went to circuit city and bought two Thailand's. both are still AAK. i've decided to just use these two as data storage (music, movies, emulators, etc.) and then buy a fast ~50gb scsi drive for windows and my apps/games. no biggie i guess.
 

Cerpin Taxt

Lifer
Feb 23, 2005
11,940
542
126
GAAAH! I went in to pick up two of these and the deal is dead. :( I was just in the store last night, and decided to wait to see if I could get a 110% price match from CC (which they didnt).

Damn, now what to do?
 

DLimmer

Junior Member
Feb 8, 2007
18
0
0
Thanks OP! Went to BB and found 4 Thailand's in Yellow boxes (and one China). Picked out 2 and used the CC $40 off $200 for $160+tax (call it $174) out the door.

Opened them up to find two 7200.10 AAE. Couldn't have been a better deal. Thank you to everyone who helped me know what to look for to get the right stuff!