Complain NOW, you can give them a different address to ship the rebate to
Cathy will tell you how. Go, Go, Go!!!
Complain NOW, you can give them a different address to ship the rebate to
Cathy will tell you how. Go, Go, Go!!!just got my rebate back.. so the deal is finally closed, not bad for a lot of work though! , but im glad dell stuck with their word on the rebates!
go dell!
, but im glad dell stuck with their word on the rebates! go dell!
bump for people who have not yet, put in a post to Dell Rebates and let Cathy send you a check. What a hot deal too to long to get the money, but I got it. I never expected to get the last $200..
Anyone that got caught in the Dell 8250 rebate scam (late 2002) should be aware that a PA attorney has filed a class action suit against Dell. If you wish to keep updated on this suits progress and/or provide information, you may contact:
Natalie Finkelman Bennett, Esq.
nfinkelman@classactioncounsel.com
35 East State Street
Media, PA 19063
610/891-9880
http://www.classactioncounsel.com/contact.htm
Natalie Finkelman Bennett, Esq.
nfinkelman@classactioncounsel.com
35 East State Street
Media, PA 19063
610/891-9880
http://www.classactioncounsel.com/contact.htm
Dell turned me down on the $100 MIR saying my school was not registered in that program. And they have been giving me the runaround for the $140 MIR too. The latest was that the Dell Legal Department was handling the case and that I wouldnt have any luck with calling the Dell Rebate Center on it - they gave me an address which is the same as their TX address and asked me to contact them. I wrote a letter to them - I did not hear from them in reply. However, the $140 MIR has now been validated on rebatestatus now. Of course, am yet to receive the check. This has been one long, drawn out battle and I have ended up being on the losing side. Will not touch Dell again with so many MIRs.
RossMAN
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Danzilla
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Or they could just put a post in the Dell rebates forum and get their whole rebate quite quickly, instead of waiting on the legal process (not to mention legal fees.
(I was denied the extra $100 at first. One post and two weeks later I got a check.)
I clicked on a button on the Dell site to get the rebate forms, read the forms, called Dell and verrified that being on staff of an institution that had a FSS# (faculty, student, staff) qualified me for each of the five rebates (if I ordered by the deadline and supplied the proper documentation on time).
With this assurance I ordered the 8250.
Before the order shipped, I called Dell and asked the Dell rep (different on this time) to pull up each of the five rebate forms on her monitor and see if I qualified based on my employment for this specific institution. She said yes on each (and all) of the five.
After submission and resubmission (mail then FAX then email) I eventually received three of the rebates. Then I was told by a Dell rep that I didn't qualify of the other two - they were intended for only select institutions. Those select institutions were not listed on their printed rebate form, the two Dell reps that I had spoken to just prior and just after placing the order were unaware of this limitation. And, indeed the Dell rep even now would not tell me the names of the institutions on their "special" list. She did tell me that this decision was unapealable within Dell.
So - I wish the class action suit well. Don't care if I get two cents. Dell should know that it has to honor its rebate commitments. This is more than a case of a retailer slipping the decimal in the wrong place in a web ad. I feel I did everything possible to gain assurance fr Dell that these rebates were valid. Dell made thousands of sales at the end of 2002 based on these promised rebates. It probably made its sales quota. Now it dosen't care that many of those sales would not have been made in absence of some of the rebates.
P.S. - I hope the attorney has Julia Roberts doing the investigation...
With this assurance I ordered the 8250.
Before the order shipped, I called Dell and asked the Dell rep (different on this time) to pull up each of the five rebate forms on her monitor and see if I qualified based on my employment for this specific institution. She said yes on each (and all) of the five.
After submission and resubmission (mail then FAX then email) I eventually received three of the rebates. Then I was told by a Dell rep that I didn't qualify of the other two - they were intended for only select institutions. Those select institutions were not listed on their printed rebate form, the two Dell reps that I had spoken to just prior and just after placing the order were unaware of this limitation. And, indeed the Dell rep even now would not tell me the names of the institutions on their "special" list. She did tell me that this decision was unapealable within Dell.
So - I wish the class action suit well. Don't care if I get two cents. Dell should know that it has to honor its rebate commitments. This is more than a case of a retailer slipping the decimal in the wrong place in a web ad. I feel I did everything possible to gain assurance fr Dell that these rebates were valid. Dell made thousands of sales at the end of 2002 based on these promised rebates. It probably made its sales quota. Now it dosen't care that many of those sales would not have been made in absence of some of the rebates.
P.S. - I hope the attorney has Julia Roberts doing the investigation...
I just wanted to bring this post up to front just to reminisce the good times and the good deal.
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