DEAD!!! MSI GeForce 8800GT 512M PCIe for $207.99 from Dell - FREE shipping - *but Dell NEVER ships it..delay..delay...*

Page 10 - Seeking answers? Join the AnandTech community: where nearly half-a-million members share solutions and discuss the latest tech.
Toggle sidebar Toggle sidebar
P

Pwntcomputer

Senior member
Oct 6, 2005
273
0
0
They told me it automatically changed to 12/17, but it will really be pushed back to January. I cancelled.......
 
V

vaylon

Senior member
Oct 22, 2000
219
0
71
Don't get to upset guys.
Most places that are selling these for a lot more still don't have stock.
 
B

beastyben1

Member
Nov 26, 2004
180
0
0
I did the online chat tonight and was given a est. ship date of 1/08/2008...I promptly canceled.

12/10/2007 05:06:34PM Agent (Vishal): "The estimated shipping date for this order is 01/08/2008, as there is a lead time of 1-2 Weeks."
12/10/2007 05:06:41PM Ben: "Ouch"
 
V

vryce

Senior member
Oct 30, 1999
429
0
0
Dammit. I guess I'll check back with them again in a few days and see if the ship date gets pushed back any more. Hopefully they're shipping them in batches and not all at once. I can wait for a while- I got in on that Newegg GF6200/Foxconn mobo deal, so at least I won't be without a video card at all until I get this one. I'm just going to be pissed not playing PC games over the holiday break!
 
K

Kobb

Senior member
Jan 4, 2004
222
0
0
For what its worth, I ordered around 1AM on the 25th, had a estimated ship date of the 10th...... it is now the 19th. Seems like most have been delayed (via email) from the 10th to the 17th.

I think the CSRs are screwing with us. I think we all would after dealing with the same question all day long.
 
K

Kobb

Senior member
Jan 4, 2004
222
0
0
Originally posted by: Pwntcomputer
In late 2008, when they finally ship these cards, I will be playing on my new 9800GT :D
Click to expand...

You can borrow my 9800PRO if you want :D[/quote]
 
slayer202

slayer202

Lifer
Nov 27, 2005
13,679
119
106
was anyone else not delayed? I wouldn't have been that mad if I got delayed, but I will be pissed if I am delayed after them saying I wasn't
 
Z

zetachi

Senior member
Oct 5, 2005
527
0
76
Originally posted by: slayer202
was anyone else not delayed? I wouldn't have been that mad if I got delayed, but I will be pissed if I am delayed after them saying I wasn't
Click to expand...

Pretty good chance they were yanking your chain. last week the CSR told me not to worry that mine would ship on time because Dell would never sell something that they could not deliver. This was after the support guy told me that MSI had discontinued that card. Then y\this week delay E-Mail.
 
M

MadScientist

Platinum Member
Jul 15, 2001
2,183
63
91
Provantage, a very reputable online etailer, is still showing a stock in ETA of 12/14 for this card. So that gives me a glimmer of hope that my Dell 12/17 ship date may happen. You would think as big as Dell is that they would have more business clout than Provantage or Newegg who already has this card in stock, if you want to pay $299.32. shipped.

For those that can't wait or canceled I found the PNY GEFORCE XLR8 8800GT PCIE 512MB VCG88512GXPB at Onsale in stock (call to confirm) for $232.99 + free shipping AR.
 
Z

zetachi

Senior member
Oct 5, 2005
527
0
76
Wish BB had these in store so I could use my 10% coupon. Think if i ordered online and then bring the invoice and the coupon they'd give me a refund of the difference? ........

LMAO yeah right
 
bigi

bigi

Platinum Member
Aug 8, 2001
2,490
156
106
OK. Mine still says 12/11 ship date. I called dell and they said it has been shipped via DHL ?!!!! She got me even a tracing number, but it is not found on DHL site.
WTF is going on here???
 
Z

zetachi

Senior member
Oct 5, 2005
527
0
76
Originally posted by: bigi
OK. Mine still says 12/11 ship date. I called dell and they said it has been shipped via DHL ?!!!! She got me even a tracing number, but it is not found on DHL site.
WTF is going on here???
Click to expand...

could be yanking your chain, but I'd wait till later to see if DHL updates their system.
 
U

us3rnotfound

Diamond Member
Jun 7, 2003
5,334
3
81
Originally posted by: bigi
OK. Mine still says 12/11 ship date. I called dell and they said it has been shipped via DHL ?!!!! She got me even a tracing number, but it is not found on DHL site.
WTF is going on here???
Click to expand...

If it's true, take a screen shot later on today and post it, please
 
slayer202

slayer202

Lifer
Nov 27, 2005
13,679
119
106
Originally posted by: zetachi
Originally posted by: bigi
OK. Mine still says 12/11 ship date. I called dell and they said it has been shipped via DHL ?!!!! She got me even a tracing number, but it is not found on DHL site.
WTF is going on here???
Click to expand...

could be yanking your chain, but I'd wait till later to see if DHL updates their system.
Click to expand...

do you really think Dell would flat out lie and say they shipped it if they didn't? come on man, this isn't a conspiracy. And everyone knows that when a package is first shipped, it usually takes some time to show up in tracking
 
Z

zetachi

Senior member
Oct 5, 2005
527
0
76
Originally posted by: slayer202
Originally posted by: zetachi
Originally posted by: bigi
OK. Mine still says 12/11 ship date. I called dell and they said it has been shipped via DHL ?!!!! She got me even a tracing number, but it is not found on DHL site.
WTF is going on here???
Click to expand...

could be yanking your chain, but I'd wait till later to see if DHL updates their system.
Click to expand...

do you really think Dell would flat out lie and say they shipped it if they didn't? come on man, this isn't a conspiracy. And everyone knows that when a package is first shipped, it usually takes some time to show up in tracking
Click to expand...

Conspiracy probably not but I've already been lied to directly by a CSR that told me there was no problem and my order would be shipped on time. So you figure if they will lie
 
H

huggiebear

Member
Sep 20, 2000
85
0
0
OMG, I shutter to think that there are probably functions like this with absolutely no tie to reality.

/* Enterprise Supply Value Chain Ship Date Algorithm */
EXPECTED_SHIP_DATE = TODAY() + 14

/* Enterprise Supply Value Chain Ship Date Algorithm - Batch run update */
IF EXPECTED_SHIP_DATE = TODAY() AND NOT_SHIPPED THEN
EXPECTED_SHIP_DATE = EXPECTED_SHIP_DATE + 7
SEND Email
END IF

/* Enterprise CRM Algorithm - Batch run update */
IF (EXPECTED_SHIP_DATE - CREATE_DATE()) % 30 = 0 THEN
SEND Confirmation e-mail /* 30 day rule */
END IF

You would think Dell would have a MRP system to accomodate this instead of this, scary.

Then, the message boards wasting bits on worthless/inaccurate information (I.E. mine is going to ship on 12/10). For the most part this system works, but not when you sell 1 million cards, and there are only 5K to distribute over the next few months. The system will just keep sending e-mails like always, and the CSRs can't help because they are in another country and cannot look at the distributors system.

They could learn something from NewEgg.
 
T

twubear

Junior Member
Dec 3, 2007
11
0
0
11:23:07 AM Agent Neha Goel
Vic, I have checked the records and I apologize as this part number has been deactivated.
11:23:34 AM Agent Neha Goel
I request you to please cancel this order and place a new order for a substituted item with our Sales Department.

That's the next update. I gave them a whole speech about inconsistent ship dates regarding this order and told them I would be checking with another CSR later to confirm. I'll update later I suppose.
 
Z

zetachi

Senior member
Oct 5, 2005
527
0
76
yeah and then you contact sales like I did and they tell you there is nothing wrong with your order and it will ship on time :)
 
F

fizk

Junior Member
Dec 7, 2007
10
0
0
I think it's better to NOT contact them before the ship date. If you do, they will push the ship date to few more weeks. Mine says 12/13/07, and I'm going to wait for the email...or an EVGA card... haha
 
D

dkspur

Member
Oct 22, 2003
31
0
0
:D

I just bought the BFG one at Best Buy as well. I'm going to keep my order will Dell though. I just noticed that Newegg has update the status on their MSI card to say ETA 12/17 as well.
 
C

Christobevii3

Senior member
Aug 29, 2004
995
0
76
3:49:29 PM System System
You are now being connected to an agent. Thank you for using Dell Chat
3:49:29 PM System System
Connected with Aprajita_Maheshwari
3:49:34 PM Agent Aprajita_Maheshwari
Thank you for contacting Dell Customer Service Chat. My name is Aprajita Maheshwari. How may I help you?
3:49:44 PM Agent Aprajita_Maheshwari
Hello Joseph.
3:49:44 PM Agent Aprajita_Maheshwari
I apologize for the long wait in the queue.
3:50:50 PM Customer Joseph
Hey
3:50:59 PM Customer Joseph
I had ordered two msi 8800gt's when on sale
3:51:13 PM Customer Joseph
There has been a delay on shipping and lots of other people reporting delays? What's going on?
3:51:59 PM Agent Aprajita_Maheshwari
Joseph, I do understand, that the item was in stock when you placed the order.
3:52:04 PM Agent Aprajita_Maheshwari
However, because of the high demand of the item, it is currently backordered.
3:52:04 PM Agent Aprajita_Maheshwari
Further, as this is a third party item, we do not have a control on the availability of the item.
3:52:09 PM Agent Aprajita_Maheshwari
Our distribution department is trying there best to ship out the item as soon as possible.
3:52:36 PM Customer Joseph
Why did they list them in stock though if they are delaying them for 3-4 weeks?
3:52:39 PM Agent Aprajita_Maheshwari
Joseph, the items are shipped as per the sequence of the orders.
3:53:05 PM Customer Joseph
Also, i ordered them seperately so the first order is delayed now later than the second already
3:53:05 PM Agent Aprajita_Maheshwari
I do understand the frustration this may have caused.
3:53:05 PM Agent Aprajita_Maheshwari
We will surely try our best to ship out the item as soon as possible.
3:53:16 PM Customer Joseph
Yeah, these were a christmas present for someone...
3:53:34 PM Agent Aprajita_Maheshwari
I would suggest you to contact Sales, as they will surely help you in placing an order with an alternate product which would be in stock.
3:53:41 PM Agent Aprajita_Maheshwari
If the item would be there, they will certainly tell you the part number and then you can place the order for that.
3:53:45 PM Customer Joseph
How do i contact them?
http://www.dell.com/content/to...s=dhs&~lt=popup&~ck=mn
 
You must log in or register to reply here.

TRENDING THREADS

COMPANY
RESOURCES
FOLLOW
Top Bottom