dead laptop?

[skisteven1]

So I have this POS compaq presario laptop. 80gb 5400 drive, which has already been replaced by compaq once.

I'm sitting working on it 5 minutes ago, and *snap*, bluescreen and an immediate reboot. Starts coming back up and I get

Non System Disk, Replace and strike any key

. I seem to recall that this is indictive of a bad hard drive. All my essentials are backed up....and I got the system back up after powering off and on a few times.

so? should I just ignore it? or is this BAD BAD BAD?

 

[BadThad]

Does the BIOS see the drive any longer?

 

[skisteven1]

Originally posted by: BadThad
Does the BIOS see the drive any longer?

It does now... but i had to power on and off several times to get it to boot. Since then I've hibernated once and it's come back, but I haven't checked anything else.

 

[LiLithTecH]

What error(s) do you see in the Event Log (system)? (assuming Win2k or XP)

 

[Cipherfaction]

aha blue screens of death... use to get those on my old old old computer, it happened alot when i alt tabbed out of full screen games etc... i think i solved it buy reformatting, and getting new updates and such... but i don't think thats your problem

 

[RebateMonger]

Ummmm....no....I wouldn't ignore it. Next time it hapens, it may not ever come back up.

As mentioned, check XP's System Event Log and see what kind of errors are being reported. You'd probably want to boot to a Drive Diagnostics CD made by the drive manufacturer and let it run hardware tests to see if there are controller or drive hardware problems.

 

[skisteven1]

Checking the Event Viewer:

There were no errors directly before the crash. Most recent errors and warnings include: NetBT, Dhcp, Browser, Dhcp, cdrom, Browster, cdrom, and lots more NetBT (stuff like workgroup could not be registered).

So ummm... None of those seem all that serious. maybe the cdrom one (bad blocks) but I wasn't using it near the crash time.

I installed HDD Health, to see about SMART monitoring. Here's some of the info that seems interesting/useful. Does it mean anything?

start/stop count (power on): 343 times
power-on hours: 2370
UltraDMA CDC Herror Count (total): 4
Disk Shift: 126

Here's some SMART output, though I don't know what any of it means:
0A Spin Retry Count value: 106 thresh:30 Worst: 100 Inc: +1
C1 Load/Unload Cycle Count TEC: 11/27/2009 value: 91 thresh: 0 Worst: 91 Inc:-2
DE Loaded Hours TEC: 10/26/2013 value: 96 thresh: 0 Worst: 96 Inc:-1

"There are no known problems with this hard drive."
Overall health status: N/A

Any ideas?

 

[skisteven1]

OK, I booted to a knoppix CD and ran some smart tests. Here's the output, though I'm not quite sure what to make of it. I'm somewhat concerned by the 4 errors, as well as all the "pre-fail" and "old age" warnings.

smartctl version 5.32 Copyright (C) 2002-4 Bruce Allen
Home page is http://smartmontools.sourceforge.net/

=== START OF INFORMATION SECTION ===
Device Model: TOSHIBA MK8026GAX
Serial Number: 24IF4572T
Firmware Version: PA002G
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: 6
ATA Standard is: Exact ATA specification draft version not indicated
Local Time is: Fri Apr 21 02:29:31 2006 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 303) seconds.
Offline data collection
capabilities: (0x1b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
No Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
No General Purpose Logging support.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 60) minutes.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000b 100 100 050 Pre-fail Always - 0
2 Throughput_Performance 0x0005 100 100 050 Pre-fail Offline - 0
3 Spin_Up_Time 0x0027 100 100 001 Pre-fail Always - 1507
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 343
5 Reallocated_Sector_Ct 0x0033 100 100 050 Pre-fail Always - 0
7 Seek_Error_Rate 0x000b 100 100 050 Pre-fail Always - 0
8 Seek_Time_Performance 0x0005 100 100 050 Pre-fail Offline - 0
9 Power_On_Hours 0x0032 095 095 000 Old_age Always - 2372
10 Spin_Retry_Count 0x0033 106 100 030 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 223
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 13
193 Load_Cycle_Count 0x0032 091 091 000 Old_age Always - 93390
194 Temperature_Celsius 0x0022 100 100 000 Old_age Always - 45 (Lifetime Min/Max 18/58)
196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 253 000 Old_age Always - 4
220 Disk_Shift 0x0002 100 100 000 Old_age Always - 126
222 Loaded_Hours 0x0032 096 096 000 Old_age Always - 1671
223 Load_Retry_Count 0x0032 100 100 000 Old_age Always - 0
224 Load_Friction 0x0022 100 100 000 Old_age Always - 0
226 Load-in_Time 0x0026 100 100 000 Old_age Always - 235
240 Head_Flying_Hours 0x0001 100 100 001 Pre-fail Offline - 0

SMART Error Log Version: 1
ATA Error Count: 4
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 4 occurred at disk power-on lifetime: 68 hours (2 days + 20 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
84 51 01 0e 05 3f e3 Error: ICRC, ABRT 1 sectors at LBA = 0x033f050e = 54461710

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
c8 00 08 07 05 3f e3 00 00:06:48.357 READ DMA
c8 00 08 e7 59 37 e3 00 00:06:48.357 READ DMA
c8 00 08 67 39 37 e3 00 00:06:48.357 READ DMA
c8 00 08 ff 71 34 e3 00 00:06:48.357 READ DMA
c8 00 08 9f 23 60 e0 00 00:06:48.345 READ DMA

Error 3 occurred at disk power-on lifetime: 68 hours (2 days + 20 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
84 51 01 ee 0c 38 e3 Error: ICRC, ABRT 1 sectors at LBA = 0x03380cee = 54004974

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
c8 00 08 e7 0c 38 e3 00 00:06:46.277 READ DMA
c8 00 08 5f 79 39 e3 00 00:06:46.273 READ DMA
c8 00 08 ef f0 38 e3 00 00:06:46.272 READ DMA
c8 00 08 b7 0d 38 e3 00 00:06:46.272 READ DMA
c8 00 01 00 00 00 e0 00 00:06:46.271 READ DMA

Error 2 occurred at disk power-on lifetime: 68 hours (2 days + 20 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
84 51 01 de 61 34 e3 Error: ICRC, ABRT 1 sectors at LBA = 0x033461de = 53764574

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
c8 00 08 d7 61 34 e3 00 00:06:45.840 READ DMA
ca 00 08 57 f3 60 e0 00 00:06:45.840 WRITE DMA
c8 00 08 3f 7a 39 e3 00 00:06:45.840 READ DMA
c8 00 08 e7 ec 38 e3 00 00:06:45.840 READ DMA
c8 00 08 a7 0d 38 e3 00 00:06:45.839 READ DMA

Error 1 occurred at disk power-on lifetime: 68 hours (2 days + 20 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
84 51 01 5e 85 60 e0 Error: ICRC, ABRT 1 sectors at LBA = 0x0060855e = 6325598

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
c8 00 08 57 85 60 e0 00 00:06:43.583 READ DMA
c8 00 08 2f e6 37 e3 00 00:06:43.571 READ DMA
c8 00 08 3f 3f 34 e3 00 00:06:43.571 READ DMA
c8 00 20 3f 67 39 e3 00 00:06:43.547 READ DMA
c8 00 04 47 e6 37 e3 00 00:06:43.546 READ DMA

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended captive Completed without error 00% 2371 -
# 2 Short offline Completed without error 00% 2371 -

Device does not support Selective Self Tests/Logging

EDIT: sorry about the formatting, if you'd like to see the original, let me know and i'll post the address.

 

[skisteven1]

does anybody have any experience with SMART to know what that means?

 

[CompIsMyRx]

Pre Fail errors mean that the drive is close to a massive crash. This is usually indicated by a number of things that exceed the normal usage model, like reallocated bits or surface errors. I'd suggest buying a new drive and moving all of your data onto the new one. Quickly.

 

[skisteven1]

Originally posted by: CompIsMyRx
Pre Fail errors mean that the drive is close to a massive crash. This is usually indicated by a number of things that exceed the normal usage model, like reallocated bits or surface errors. I'd suggest buying a new drive and moving all of your data onto the new one. Quickly.

This is the second time that's happened to me with this computer. That's not normal, is it?

 

[skisteven1]

laptop will not turn on today.

i hate my life.