(DEAD)FLAMEING!! FREE K-Byte 256mb PC2100 Memory stick w/FREE SHIPPING and NO REBATE

Page 6 - Seeking answers? Join the AnandTech community: where nearly half-a-million members share solutions and discuss the latest tech.

crowderd

Member
Apr 15, 2003
170
0
0
OOS. CSR said try again in 7-10 working days. Deal's over by then so I'll try again later this week. Hopefully some stock will come available.
 

TheDiggler

Senior member
Dec 23, 2002
695
0
0
I'm not sure if others have conveyed similar sentiments, but what the f*ck, I will ...

WHAT THE HELL IS WRONG WITH YOU PEOPLE??? YOU'RE TAKING ADVANTAGE OF A POOR DEFENSELESS COMPANY LIKE Staples!!! A) HAVE YOU NO SHAME? B) HAVE YOU NO MORALS? C) CAN'T YOU SEE HOW WRONG THIS IS???

In answer to my own questions:
A) No
B) I guess not
C) My vision's been a bit fuzzy lately!

So click here if you need to prove to the A$$HOLE MANAGER at your Staples B&M that this deal is indeed being honored at Staples B&M's! :D
 

KokomoGST

Diamond Member
Nov 13, 2001
3,758
0
0
I did get my stick for the cost of shipping but I'll see if I can call back and get them to refund me my shipping cost since OM did have it for free shipping as well. Has anyone already tried and gotten a shipping cost refunded?

It's not too much skin off my back either way, I have the stick already and $7.96 ain't bad.
 

TheDiggler

Senior member
Dec 23, 2002
695
0
0
Originally posted by: KokomoGST
I did get my stick for the cost of shipping but I'll see if I can call back and get them to refund me my shipping cost since OM did have it for free shipping as well. Has anyone already tried and gotten a shipping cost refunded?

It's not too much skin off my back either way, I have the stick already and $7.96 ain't bad.
People @ FW are saying to use the Staples ON-LINE Customer Service "CHAT" feature to request a refund of your S&H charges. Staples is advertising FREE S&H on ALL "ON-LINE" ORDERS right now (until June 28th). The ON-LINE CHAT technique appears to work even if your order was a PHONE ORDER.


 

kami333

Diamond Member
Dec 12, 2001
5,110
2
76
Originally posted by: Kay0909
I received my RAM this afternoon.

I tried it in my system, but I guess my kg7-RAID didnt like it being matched up with 2 crucial sticks and it would not work no matter what I did.

I brought it back to Staples B&M and guess what I got?

http://www.kay0909.com/returningram.jpg


:Q

What did you tell them, you lost the reciept?
 

Wiseguy69

Senior member
Jun 21, 2001
259
0
0
For everyone that wants to know if you can do this in the B&M stores... YES. I really pissed off some people in the store but when you get down to it, they have to. I had to call the corporate number from the store but I did get it done.

At first, they'll try to just match the IR price of 39.99 and maybe they'll do the store specific rebate. I had a real hard time with the mfr rebate. You just have to tell them its store specific and argue. They tried to pull all kinds of excuses out of the PM policy, but in the end... they have to PM it. There is no stipulation in the PM policy that should prevent the PM.

They may hate you, but you will get a least one stick for free. On the other hand, if you go through the PM policy calmly with the mgr. and prove him wrong, he will probably just give up quietly.
 

540mb

Senior member
Jun 2, 2003
207
0
0
Originally posted by: kami333
Originally posted by: Kay0909 I received my RAM this afternoon. I tried it in my system, but I guess my kg7-RAID didnt like it being matched up with 2 crucial sticks and it would not work no matter what I did. I brought it back to Staples B&M and guess what I got? http://www.kay0909.com/returningram.jpg
:Q What did you tell them, you lost the reciept?

I'm all about free RAM but come on....no reason to steal money from staples. Like getting free RAM isn't good enough...gotta take 100 bucks from them to. At least be somewhat decent and just sell it on ebay. I mean hell, with enough people in your family you could have got 10 sticks and almost 1000 bucks back. I'm not the moral police....but they will stop price matching AR prices real quick if they keep getting really screwed by people like you. Thanks a bunch chucko.
 

freebee

Diamond Member
Dec 30, 2000
4,043
0
0
Originally posted by: Wiseguy69
For everyone that wants to know if you can do this in the B&M stores... YES. I really pissed off some people in the store but when you get down to it, they have to. I had to call the corporate number from the store but I did get it done.

At first, they'll try to just match the IR price of 39.99 and maybe they'll do the store specific rebate. I had a real hard time with the mfr rebate. You just have to tell them its store specific and argue. They tried to pull all kinds of excuses out of the PM policy, but in the end... they have to PM it. There is no stipulation in the PM policy that should prevent the PM.

They may hate you, but you will get a least one stick for free. On the other hand, if you go through the PM policy calmly with the mgr. and prove him wrong, he will probably just give up quietly.

Negative. The PM policy forbids matching competitors deals, including store-specific rebates. Common error by CSRs. The entire ram deal was a mistake by employees that are not aware of the PM policy. Happy hunting. :)
 

freebee

Diamond Member
Dec 30, 2000
4,043
0
0
Oh and for those individuals taking the ram back to staples with no receipt, please continue to do so. And lets all learn some more secrets while we are at it.

Ever wanna double your 30 off 150 coupons?....ever wanna triple them?...or more?....

But something with a 30 coupon. Return it to get credit at full price, pre-coupon. Buy it again, use the coupon again, pay for it with credit from the first pruchase. Repeat. Its the same technique used to get your 90 bucks for ram.

Of course you do realize that doing all of this is illegal and its fraud.

*pissed for being denied a purchase of 65 sticks of ram....*
 

Wiseguy69

Senior member
Jun 21, 2001
259
0
0
Negative. The PM policy forbids matching competitors deals, including store-specific rebates. Common error by CSRs. The entire ram deal was a mistake by employees that are not aware of the PM policy. Happy hunting.

I disagree... That's the whole point of the PM policy. If it was against the policy, they would have told me that when I called corporate offices and spoke with the cust svc person there. Nor would they have made the blanket decision to accept the PM's that we have been talking about. Also, they never would have pricematched the 120GB hard drive to CompUsa that people in this forum were doing two weeks ago. Reread the policy.

As far as the returned RAM for credit... that's low.
 

ericon

Member
Nov 7, 2002
103
0
0
Originally posted by: freebee
Originally posted by: Wiseguy69
For everyone that wants to know if you can do this in the B&M stores... YES. I really pissed off some people in the store but when you get down to it, they have to. I had to call the corporate number from the store but I did get it done.

At first, they'll try to just match the IR price of 39.99 and maybe they'll do the store specific rebate. I had a real hard time with the mfr rebate. You just have to tell them its store specific and argue. They tried to pull all kinds of excuses out of the PM policy, but in the end... they have to PM it. There is no stipulation in the PM policy that should prevent the PM.

They may hate you, but you will get a least one stick for free. On the other hand, if you go through the PM policy calmly with the mgr. and prove him wrong, he will probably just give up quietly.
agree

Negative. The PM policy forbids matching competitors deals, including store-specific rebates. Common error by CSRs. The entire ram deal was a mistake by employees that are not aware of the PM policy. Happy hunting. :)

 

prometheusxls

Senior member
Apr 27, 2003
830
0
0
Originally posted by: freebee
Originally posted by: Wiseguy69
For everyone that wants to know if you can do this in the B&M stores... YES. I really pissed off some people in the store but when you get down to it, they have to. I had to call the corporate number from the store but I did get it done.

At first, they'll try to just match the IR price of 39.99 and maybe they'll do the store specific rebate. I had a real hard time with the mfr rebate. You just have to tell them its store specific and argue. They tried to pull all kinds of excuses out of the PM policy, but in the end... they have to PM it. There is no stipulation in the PM policy that should prevent the PM.

They may hate you, but you will get a least one stick for free. On the other hand, if you go through the PM policy calmly with the mgr. and prove him wrong, he will probably just give up quietly.

Negative. The PM policy forbids matching competitors deals, including store-specific rebates. Common error by CSRs. The entire ram deal was a mistake by employees that are not aware of the PM policy. Happy hunting. :)

Freebee,

Wherea re you gettign this information? The fact that the deal works would seem to indicate otherwise. If the CSRs aren't doing their job then its negligence on their part, not fraud on our part. Further if they were mistaken as you claim then why did HQ approve all the rebates? If its really a common error then staples would train their staff better to save money.
 

cmf21

Senior member
Oct 10, 1999
977
1
81
I ended up calling corporate today because my store manager cancelled my online order because he didn't like it. When I went to the store to see where my order was, he was giving me crap and telling me lies about how he personally cancelled my order, and that they don't pricematch, and it was unauthorized by corporate. The store had lots left on the shelf, and the manager kept telling me he wasn't going to sell me memory no matter what, and decided he's through talking to me and walks off.

The lady at corporate was pissed at what I told her, and promised me I would get my order as well as an appoligy as soon as she contacted the district manager and store manager to straighten things out. Can't wait for that phone call.
 

xerocool

Senior member
May 26, 2003
497
0
0
So I called up again this morning around 10:30am and one of the CSR's said it was in stock somewhere... but then my cell cut out :| So I called again and another CSR said that they were't doing it anymore because OM wasn't posting it on their website anymore- THIS IS A LIE. OM HAS THIS MEMORY FOR FREE UNTIL 7/5 don't let them fool you!!
 

freebee

Diamond Member
Dec 30, 2000
4,043
0
0
Originally posted by: prometheusxls
Originally posted by: freebee
Originally posted by: Wiseguy69
For everyone that wants to know if you can do this in the B&M stores... YES. I really pissed off some people in the store but when you get down to it, they have to. I had to call the corporate number from the store but I did get it done.

At first, they'll try to just match the IR price of 39.99 and maybe they'll do the store specific rebate. I had a real hard time with the mfr rebate. You just have to tell them its store specific and argue. They tried to pull all kinds of excuses out of the PM policy, but in the end... they have to PM it. There is no stipulation in the PM policy that should prevent the PM.

They may hate you, but you will get a least one stick for free. On the other hand, if you go through the PM policy calmly with the mgr. and prove him wrong, he will probably just give up quietly.

Negative. The PM policy forbids matching competitors deals, including store-specific rebates. Common error by CSRs. The entire ram deal was a mistake by employees that are not aware of the PM policy. Happy hunting. :)

Freebee,

Wherea re you gettign this information? The fact that the deal works would seem to indicate otherwise. If the CSRs aren't doing their job then its negligence on their part, not fraud on our part. Further if they were mistaken as you claim then why did HQ approve all the rebates? If its really a common error then staples would train their staff better to save money.

Its specifically against the policy. There are actually 2 policies, the web policy, official corporate (excuse me, home office) policy, and the legalese that the lawyers write up. The web policy is not specific enough, which is why so many orders are going through. CSRs don't know policy that well either, certainly not as well as some of you guys do. The official one has a specific clause that forbids such pricematching to occur. Its an error by the CSRs, they have no clue whats going on.

And to put it simply, retailers are stupid folk. Even DMs, DVPs, etc. aren't the brightest bulbs on the tree. They try, but the f@twalleters/anandtechers/etc. move too fast anyways. Most upper management are in the business of retail rather than specific loss prevention and are not sure how to deal with these situations.

oh btw. the stupid guy that posted his receipt has not only a transaction number that can be traced but he also left his name/phone number/address....and a cash card which can be post voided for fraud.
 

IronOxide

Senior member
Feb 24, 2003
581
0
0
Man have I learned my lesson. I'm building two computers for people and all I need is a video card and ram. I haven't been checking the forums for like 3-4 days cause I got a new job. NEVER LEAVE AT. :)
 

IronOxide

Senior member
Feb 24, 2003
581
0
0
Oh, btw, if anyone would hear my plea, has extra and would like to help me out pm and perhaps we could work out some sort of deal? I live near a fry's if any east coasters would want something there. Thanks guys!