Originally posted by: weepul
got my ram today. how do u tell if they're pc2700 just by the outside?
//krunk (^_^x)
People @ FW are saying to use the Staples ON-LINE Customer Service "CHAT" feature to request a refund of your S&H charges. Staples is advertising FREE S&H on ALL "ON-LINE" ORDERS right now (until June 28th). The ON-LINE CHAT technique appears to work even if your order was a PHONE ORDER.Originally posted by: KokomoGST
I did get my stick for the cost of shipping but I'll see if I can call back and get them to refund me my shipping cost since OM did have it for free shipping as well. Has anyone already tried and gotten a shipping cost refunded?
It's not too much skin off my back either way, I have the stick already and $7.96 ain't bad.
Originally posted by: Kay0909
I received my RAM this afternoon.
I tried it in my system, but I guess my kg7-RAID didnt like it being matched up with 2 crucial sticks and it would not work no matter what I did.
I brought it back to Staples B&M and guess what I got?
http://www.kay0909.com/returningram.jpg
Originally posted by: kami333
:Q What did you tell them, you lost the reciept?Originally posted by: Kay0909 I received my RAM this afternoon. I tried it in my system, but I guess my kg7-RAID didnt like it being matched up with 2 crucial sticks and it would not work no matter what I did. I brought it back to Staples B&M and guess what I got? http://www.kay0909.com/returningram.jpg
Originally posted by: Wiseguy69
For everyone that wants to know if you can do this in the B&M stores... YES. I really pissed off some people in the store but when you get down to it, they have to. I had to call the corporate number from the store but I did get it done.
At first, they'll try to just match the IR price of 39.99 and maybe they'll do the store specific rebate. I had a real hard time with the mfr rebate. You just have to tell them its store specific and argue. They tried to pull all kinds of excuses out of the PM policy, but in the end... they have to PM it. There is no stipulation in the PM policy that should prevent the PM.
They may hate you, but you will get a least one stick for free. On the other hand, if you go through the PM policy calmly with the mgr. and prove him wrong, he will probably just give up quietly.
Negative. The PM policy forbids matching competitors deals, including store-specific rebates. Common error by CSRs. The entire ram deal was a mistake by employees that are not aware of the PM policy. Happy hunting.
Originally posted by: freebee
agreeOriginally posted by: Wiseguy69
For everyone that wants to know if you can do this in the B&M stores... YES. I really pissed off some people in the store but when you get down to it, they have to. I had to call the corporate number from the store but I did get it done.
At first, they'll try to just match the IR price of 39.99 and maybe they'll do the store specific rebate. I had a real hard time with the mfr rebate. You just have to tell them its store specific and argue. They tried to pull all kinds of excuses out of the PM policy, but in the end... they have to PM it. There is no stipulation in the PM policy that should prevent the PM.
They may hate you, but you will get a least one stick for free. On the other hand, if you go through the PM policy calmly with the mgr. and prove him wrong, he will probably just give up quietly.
Negative. The PM policy forbids matching competitors deals, including store-specific rebates. Common error by CSRs. The entire ram deal was a mistake by employees that are not aware of the PM policy. Happy hunting.![]()
Originally posted by: freebee
Originally posted by: Wiseguy69
For everyone that wants to know if you can do this in the B&M stores... YES. I really pissed off some people in the store but when you get down to it, they have to. I had to call the corporate number from the store but I did get it done.
At first, they'll try to just match the IR price of 39.99 and maybe they'll do the store specific rebate. I had a real hard time with the mfr rebate. You just have to tell them its store specific and argue. They tried to pull all kinds of excuses out of the PM policy, but in the end... they have to PM it. There is no stipulation in the PM policy that should prevent the PM.
They may hate you, but you will get a least one stick for free. On the other hand, if you go through the PM policy calmly with the mgr. and prove him wrong, he will probably just give up quietly.
Negative. The PM policy forbids matching competitors deals, including store-specific rebates. Common error by CSRs. The entire ram deal was a mistake by employees that are not aware of the PM policy. Happy hunting.![]()
Originally posted by: prometheusxls
Originally posted by: freebee
Originally posted by: Wiseguy69
For everyone that wants to know if you can do this in the B&M stores... YES. I really pissed off some people in the store but when you get down to it, they have to. I had to call the corporate number from the store but I did get it done.
At first, they'll try to just match the IR price of 39.99 and maybe they'll do the store specific rebate. I had a real hard time with the mfr rebate. You just have to tell them its store specific and argue. They tried to pull all kinds of excuses out of the PM policy, but in the end... they have to PM it. There is no stipulation in the PM policy that should prevent the PM.
They may hate you, but you will get a least one stick for free. On the other hand, if you go through the PM policy calmly with the mgr. and prove him wrong, he will probably just give up quietly.
Negative. The PM policy forbids matching competitors deals, including store-specific rebates. Common error by CSRs. The entire ram deal was a mistake by employees that are not aware of the PM policy. Happy hunting.![]()
Freebee,
Wherea re you gettign this information? The fact that the deal works would seem to indicate otherwise. If the CSRs aren't doing their job then its negligence on their part, not fraud on our part. Further if they were mistaken as you claim then why did HQ approve all the rebates? If its really a common error then staples would train their staff better to save money.