Originally posted by: duhh
Error
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Order Number and ZIP Code Do Not Match
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im gonna be hella pissed if they dont ship these drives, i already bought media... heh
Originally posted by: nytrus
just got my ORDER CACELLED... no dvd burner for you... notification !.....from staples
called up and they had a lame ass excuse that they tried to call me yesterday but my phone was disconnected....WTF !
ok, step aside "customer service" representative, get me a manager!
manager was very nice, but she said "oh, the microcenter pricematch was denied because they're out of stock..
well, no s#!t, its tues, of course they're out of stock, but sun at 4 am when I placed my order, they had plenty!
she tried to skate around the issue by saying the items were different....I was in office max on sun. with a 4x drive in my hand
(i didnt buy it ...what a dumass....just had come from bestbuy with a..200GB wd 8 meg cache HD)
so i shot her down on that. in the end she had no good reason for the order cancellation...
it came down to, well we don't have this in stock anymore, sorry.....i'll send you some coupons for your troubles....yipeee.....
this was my first order with staples.......AND LAST........
Dear Staples Customer,
In regards to order # xxxxxxxxxx, item IM1 629206 (499683) Cendyne 4x
Internal DVD-R/RW Drive was not available for shipping, at this time an exact substitute is not available. We expect the original item to be back in stock approximately 01/27/03. You can place a new order by going to Staples.com or by calling us at 1-800-333-3330, when placing your new order please reference order xxxxxxxxxx. We apologize for any inconvenience this delay may have caused.
Thank you
Staples Operations Support Department
Originally posted by: Hellspawn
Just arrived via UPS163.09 incl. tax after rebate. Filling out rebate stuff after I make sure it works and all.
*doing happy dance*
I was a tad worried when the order and zip weren't matching and all, but another hot deal.
Originally posted by: TheDiggler
Got this e-mail today:
Dear Staples Customer,
In regards to order # xxxxxxxxxx, item IM1 629206 (499683) Cendyne 4x
Internal DVD-R/RW Drive was not available for shipping, at this time an exact substitute is not available. We expect the original item to be back in stock approximately 01/27/03. You can place a new order by going to Staples.com or by calling us at 1-800-333-3330, when placing your new order please reference order xxxxxxxxxx. We apologize for any inconvenience this delay may have caused.
Thank you
Staples Operations Support Department
So I called Staples to determine if my order was cancelled. It's technically NOT CANCELLED; however, the item is no longer scheduled to ship, so it's as good as cancelled. The CSR told me I'll need to re-order (when the item's back in stock) if I want to receive the item. On the positive side, she told me that when I re-order, even if the $50 coupon is EXPIRED I'll be entitled to use it since my original order had it. She claims to have put a note in my order about this as well. I forgot to inquire what'll happen if the REBATE OFFER is expired.
To be continued sometime around 01/27/03 ...
Originally posted by: SCTrojan
Diggler, basically the same thing happened with me, try reordering over the phone using the other $50 off $200 coupon from (morbidly obese)wallet and using the "other" item number. If you don't wanna do this, you could wait on the order, and YES the rebate will be valid regardless, I specifically asked, they said to just send in the stuff as usual, then to call the place if you're rejected and explain the situation (this happens everyday were her words) of course it's always best to get an email with that in writing, and send that in with your rebate submission.
Originally posted by: RushWilliams
Ordered one Yesterday from Staples... hoping I don't get that OOS Email anytime soon.
Now I'm looking for cheap media...
This Site has Princos for $0.60 and Riteks for $0.79 each.
and THIS Site has Princos for $0.58, Lead Data for $0.65 and Riteks for $0.79 (Plus Free Shipping!)
Of these brands, can anyone comment on which media is better than the other?
Also, anyone know where else I might find good & cheap media?