*DEAD* 8-95.com webhosting 3 for 1 sale

[RossMAN]

Delbert,

If you need any help installing simple scripts let me know.

Ross

 

[imported_Grimmy]

Originally posted by: darkjester
I was looking for a reseller account, as a long-time very satisfied customer of Gary's, I think I'll have to jump in on this one.

First, though, anyone know about these details?

I see the details page of the 8-95 accounts say POP3 + Webmail for email. Do these 8-95 3-for-1 reseller accounts also offer IMAP, or are they strictly POP3 + Webmail?

Can we have branded DNS servers (ns1.myresellerhost.com instead of 8-95's DNS) on reseller accounts?

Are static IPs available?

Is Installatron available?

Thanks, OP!

#1 branded DNS - yes and no - to get "true" dns you need 2 ips, but most registrars will let you register DNS servers using the same ip addresses as our dns servers and SOME registrars will kick it back saying "these ips are already used by DNS servers" unless you actually buy 2 ips the answer is "ymmv".

#2 yes $10 setup $12 per year ($22 now $12 each year after now).

#3 no, if I offered it I'd have to support it when it didn't work.

If you have any other questions you can drop me an email or ask here I'll try and keep an eye on the thread and answer.

 

[Jaxidian]

Only complaint I have thus far is the way the automated system sets up the naming for things for your account, initially. I set my account up for jaxidian.??? (I THINK .com but could be wrong). However, when it created my username and directories for things, it named them all "jaxidi00". At first, I thought, maybe "jaxidian" was just too long. But then I realized, no it wasn't. Kinda retarded, if you ask me.

On the flip side, I sent in a trouble ticket and got a reply later that day telling me that there was no way to change it (which I half expected). So I got a quick reply when I expected to wait a couple days. However, pretty annoying that I have to remember to use the username "jaxidi00" for the rest of eternity (or for while I use Gary's service) when that "00" could just as easily be an "an" and I'd be extremely happy.

 

[gergever]

hostpc does the same thing, appended 00 after the first 6 characters of usernames for both my accounts. Must be the way their automated sign up program works or something.
My domain resolved in under 2 hours. Faster propogation of DNS just began a few weeks ago. Email took over 24hrs though.
directadmin & installatron - no ka oi

 

[Delbert]

I have a problem with the username xxxx00 as well.
When I moved my reseller account from a Plesk to a DirectAdmin server a while back, they assigned what was basically a client account domain as the main domain that the reseller panel is associated with. I asked if it could be changed, they told me I should be able to do it myself, I couldn?t and have lived with it. To make sure they used the right account as the main reseller account this time, I gave them the domain I wanted to use when I signed up for the 3 for 1 sale. Well they gave me the xxxx00 name as the username for my main account. Yeah, something they decided I would have to live with, but the problem for me is now I can?t migrate my database files for that domain because they were created without the xxxx00 name that is used for database naming under that domain.

Other than that I have moved almost all me sites to my new 8-95 account and all is running fine.

 

[imported_Grimmy]

Yes this is how the billing system auto-assigns usernames so it can track the accounts.

As for the domain problem - add a domain first, then delete the domain you'd rather use elsewhere/as a user/whatever - login - click User Panel - click Advanced Tools (Advanced Settings whatever) and add another domain, garbage.com if you just need a placeholder for now, then nuke the domain you want to use elsewhere.

As for installatron - it's not that I feel it's broken or anything, I don't use it myself, it's just that I know if I offer it, and it in any way doesn't work, confuses the customer, glitches out you name it, if we supply it, we support it, and that's why we don't offer it as a standard install.

 

[Delbert]

Originally posted by: Dixiesys
As for the domain problem - add a domain first, then delete the domain you'd rather use elsewhere/as a user/whatever - login - click User Panel - click Advanced Tools (Advanced Settings whatever) and add another domain, garbage.com if you just need a placeholder for now, then nuke the domain you want to use elsewhere.

Gary
You continue to be my web hosting hero.
I wish the person that answered my ticket would have told me how to do that. Nukeing your main domain isn?t something I would have considered or at least felt comfortable attempting on my own. I just tried it and it works. So while I am stuck with xxxxxx00 as a login, I can at least move one of my junk domains in as the main user and move the current one out where I can give it it?s own name so the database names match.
Thanks again.

 

[ECartman]

Throw my vote on to this too. Gary is deserving of these accolades. He understands taking care of the customer better than nearly anyone I've done business with.

I've been a satisfied Dixiesys cusomter for over 3 years.

 

[tarheelmm]

I was happy until the lack of response I need to get login credentials fixed. I have sent three emails to them and still do not have what I need to get my login information. I opened a ticket and they told me to send proof of my account. Little hard to do when proof of my account is in my email, which they wont accept.

 

[Delbert]

What is in the email that you can?t put in a support ticket?
If they are asking for proof of your account they are just being protective of your stuff.

 

[imported_Grimmy]

It's just security, we've had "forum wars" where people tried to change customer's DNS for them to cause a propagation thereby guaranteeing at least 4 or 5 days downtime while it propagates back "I'll bring your forum down!!". We've had ex wives get their husband's login and put up naughty pictures that other chicks on the internet sent him along with a (really entertaining) story of how he cheated on her with these women (complete with pics of him and the women) it was really funny but alas one of the mistresses had her lawyer send us a mean registered letter asking us to remove the images of his client, so on and so forth.

So when we ask for billing or other proof of ownership it's not just that we're trying to get on your nerves we're just being careful.

 

[TechFarmer]

Great deal! I've been happy with Dixiesys for the past 3 years and just upgraded to a new server on 8.95.com. I've received excellent support in the past and highly recommned dixiesys.com / 8-95.com.

 

[pX]

meh, throught solidinternet.com i am getting 5gb of storage, 150GB of transfer for 9.95 a month

 

[RossMAN]

Originally posted by: pX
meh, throught solidinternet.com i am getting 5gb of storage, 150GB of transfer for 9.95 a month

SI is another good web host run by the respected Myacen.com

 

[straubs]

Originally posted by: pX
meh, throught solidinternet.com i am getting 5gb of storage, 150GB of transfer for 9.95 a month

Thanks for the recommendation.

I checked it out and there was talk about turning php safemode ON for all (2) servers and I noticed they don't allow any CGI/Perl scripts at all on solidinternet. As far as I can see, both php safemode = off and CGI/perl are allowed on 8-95.

Please correct me if I'm wrong! (I'm getting close to making a -hopefully- long-term purchase)

I don't want to hijack this thread, but I don't really understand the HUGE gap in features on SI between the "ultimate" and "essentials" package. They are identically priced, with one being yearly and one monthly. I don't care about that, cuz the price is the same, but for some reason the latter offers 2.5gb more space and 20gb more transfer.

This does not compute.

Has anyone here had both 8-95 and SI? Any comments by RossMAN on the comparison?

 

[Delbert]

I don't want to hijack this thread, but I don't really understand the HUGE gap in features on SI between the "ultimate" and "essentials" package. They are identically priced, with one being yearly and one monthly. I don't care about that, cuz the price is the same, but for some reason the latter offers 2.5gb more space and 20gb more transfer.

This does not compute.

The higher priced "essentials" plan appears to have a $25 setup fee and 10 (vs. 6) add-on domains.

 

[MNRobert]

Originally posted by: straubs

Originally posted by: pX
meh, throught solidinternet.com i am getting 5gb of storage, 150GB of transfer for 9.95 a month

Thanks for the recommendation.

I checked it out and there was talk about turning php safemode ON for all (2) servers and I noticed they don't allow any CGI/Perl scripts at all on solidinternet. As far as I can see, both php safemode = off and CGI/perl are allowed on 8-95.

Please correct me if I'm wrong! (I'm getting close to making a -hopefully- long-term purchase)

I don't want to hijack this thread, but I don't really understand the HUGE gap in features on SI between the "ultimate" and "essentials" package. They are identically priced, with one being yearly and one monthly. I don't care about that, cuz the price is the same, but for some reason the latter offers 2.5gb more space and 20gb more transfer.

This does not compute.

Has anyone here had both 8-95 and SI? Any comments by RossMAN on the comparison?

Hello,

Sorry to hijack your thread Gaz however to answer your questions:

Safe Mode was something that we talked about in late 2002 and then again in 2003 however it is not something that we implemented. CGI/Perl is not offered on our servers. This thread might be of some use: http://www.myacen.com/forums/showthread.php?t=10161

Our essentials plan allows customers to pay monthly. Over a year period it is roughly $20 more expensive and your second year is roughly $120USD. As mentioned the essentials plan has a $24.95 setup fee.

Best Regards
Robert

 

[Seizure]

I want to get an account. but This part kind of scares me off a bit. I'm not a newbie by any sense. But sometimes I do have a stupid question that can be answered by someone more knowledgeable. For example a Sql Database error not working or spitting out error codes at me.

HelpDesk is not designed to teach you how to build a web site. HelpDesk is for you to get problems resolved that are due to configuration errors in our servers, outages, service interruptions, or maintenance tasks that you cannot complete due to security issues.

CGI

We will not debug nor repair errors in cgi scripts. We have verified that every server we host does properly serve cgi scripts. We do not support the addition of third-party modules. If you want to upload binaries yourself and try to get them to work, that's okay with us unless it adversely affects the server or your neighbors, but we cannot assist you with this. If there's a module available in rpm format that we can install to assist your scripts we will install those modules but we will not support them. If a module is not available in rpm format or we determine a module is not appropriate for our server environment then we will not install it. Installation of modules is not deemed a support issue and will be done as time permits.
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At this time we do not limit what cgi scripts you can install. But getting them to work is your responsibility, not ours, unless we have a particular configuration issue that prevents a simple script like servercheck.cgi to run. We do reserve the right to disable cgi that is overloading the servers or presents a security risk to the server. In the case of security risks, if we determine via our log sniffers that a cgi script is accessing files outside it's realm or domain access, all domain accounts associated with the offending script will be suspended without notice.

EMAIL
We will verify that your email works. We cannot help with issues with a particular email client program (i.e. Outlook, Outlook Express, Eudora, Pegasus, etc). POP3 and SMTP mail will be checked by support staff to determine that the server is processing the mail properly. Your method of retrieving mail is up to you. We give you the server tools, you handle the client tools. Webmail is available either in IMP or SquirrelMail form. We do not support modifications to SquirrelMail or IMP. If we can log in via Webmail and send and receive mail via your account then our support ends there. If you wish to install third party IMAP mail systems thats okay, we just don't support it.

WEB

We do not support .htaccess files. We allow them, but it is up to you to determine the proper format and syntax.
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We do not support modifications to http configuration files to process web services over and above the presentation of HTML, PHP or CGI. You may or may not be able to modify the http configuration via .htaccess but it is not supported. Our allowed directive policy is pretty liberal.
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On some servers subdomain patches have been installed to allow the administrative user to create unlimited subdomains under their primary domain. We do not support it, but will install it if necessary. If it doesn't work for you we can remove it on servers where it is removable.

PHP

We will not debug nor repair open_basedir errors. Under PHP open_basedir is simply a method to limit what files PHP can open. We will not remove those limits. If you are receiving open_basedir errors then either the file you are attempting to open doesn't exist, or it exists outside of the realm in which we allow access.

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Some PHP script packages require the removal of safe_mode in order to read files outside of the user/group that the PHP system is running as. We will replace safe_mode with open_basedir if necessary (for instance Gallery requires this). Note that this is only if you are getting safe_mode errors. If you are getting open_basedir errors then safe_mode is off, see the above paragraph.
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To clarify, we have two operating environments for PHP, safe_mode or open_basedir. You will not have both. safe_mode works for 99% of PHP scripts. open_basedir is only necessary for that 1% of PHP scripts that require accessing files outside the user/group the PHP/Apache engine is running as.

JAVA

We do not support Java. We provide it on some servers but we do not support it. If you need a particular configuration item added we will add it if you give us the complete syntax of the item and where it is supposed to be added.

We must depend on you, the Java user, to be fluent in Java and it's configuration, execution and management because frankly we aren't.

ASP
We do not support ASP.


SHELL ACCESS
We do not offer Telnet. We do not officially offer SSH. We do not support SSH. Some SSH accounts exist for special circumstances. We may or may not discontinue them at any time.

FRONTPAGE

We offer FrontPage extensions but cannot support them. We have determined that for a relatively simple web site FrontPage works fine under Unix. For more complex sites Unix is not the platform FrontPage was designed to operate on.


We can remove FrontPage extensions and add FrontPage extensions, that is about the limit of our support ability. We can create an account for you on an Ensim server if you are having problems with FrontPage on a Plesk server. It appears FrontPage is more stable under the Ensim environment. FrontPage is a Microsoft product and they are the ones to contact for support issues. (http://www.microsoft.com)

FTP

We will verify that we can log into your site via FTP. We can verify that we can transfer files to/from your site via FTP. We do not support individual FTP client programs.

MYSQL

We provide a MySQL shared server for handling database access. A MySQL shared server is one in which there is one MySQL server for the entire hosting server. This means that your favorite database name may already be taken.
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On the Ensim servers if you wish to use MySQL via CGI we have to install a driver for you (PHP is already covered). The Plesk servers are already configured for MySQL via CGI.
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We do not offer Grant access to the server, in other words you can have only one username/password per database. We do not support the usage of MySQL services outside the localhost environment. We can verify that your username/password is valid for a database. We can verify that the MySQL server is up and functioning properly. We can import large database dumps for you. We cannot help you install a forum or assist with database errors over and above errors caused by the server.


DNS

Some of you prefer to user your own DNS servers to route for your domain. That's okay, but understand we don't support it. If your nameservers at the domain registrar point to Dixie's nameservers and you have a routing problem, by all means get us a support ticket and let us know. If you do your own DNS we will assume you know what you're doing and can't support your routing issues. If we move a server we take advantage of the fact that our DNS servers are answering for your domain so we can update them in a manner to reduce the downtime to a minimum. If you route your own DNS then you will not be able to take advantage of our changes and will have to wait until the new IP addresses are posted.
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You can get the most recent IP addresses for our servers at the Dixiesys Domain Checker http://www.dixiehelp.com/domchk



Most of the issues submitted to HelpDesk have already been answered either via the forums or our FAQ here. We want to keep HelpDesk available with timely responses by eliminating support tickets that have answers available with some searching. There are very knowledgeable people on the forums who are happy to help with issues above and beyond the issues we support in HelpDesk.

The bottom line is that there are many services available to you. We will help keep your Mail, Web, and FTP services running but the way in which you use them is up to you. Services available in addition to that are provided for your benefit but not supported. There's a difference between offered and supported. We cannot support every computer configuration nor software configuration. We will try to offer FAQs where issues seem to come up frequently but we can't offer FAQs on every subject and we don't guarantee that a particular issue can be resolved with a particular FAQ because of the fluid nature of web hosting.

I totally understand where this is coming from. But if someone can just assuage my nervousness then I'll be happy to sign up for a reseller account.

Also on a side note. How hard is it to transfer all your files/databases over to a new host? Is there a simple backup command/feature that can be run on my old host? I'm running CPANEL 9.7.7-RELEASE 15 on the old server

 

[RossMAN]

Seizure, who is your current cPanel web host?

 

[Seizure]

sagemind.com

 

[RedlineSys]

----issue being resolve---- Thanks, Gary!

 

[imported_Grimmy]

We have 3 seperate monitoring systems for web site uptime - and that server hasn't had a single failure during all of October, I've had no other complaints at all, and I can't find anything at all wrong.

I've setup a temporary monitoring of your web site that runs every minute, if it goes down at all I should know it.

 

[alm99]

What is the possibility of being able to transfer my current personal site from the free 1and1.com account to 8-95.com hosting plan without having to rebuild it all by hand? 1and1 does not use cpanel or directadmin.

 

[RossMAN]

I love web hosting, it's so addicting

 

[RossMAN]

Last day.