Darn it: the dreaded RRoD strikes again!

[gorcorps]

They did that long after they knew about the problem, years after. Hell, they knew about the problem on day one and did nothing about it.

*shrugs*

better nate than lever?

 

[zephyrprime]

Didn't do anything about it? They extended the warranty a lot further out to cover known issues and paid for shipping. Better than most companies would do.

I also don't see how Balmer has anything to do with it. MS is a monster company, with many managers in each division. Balmer most likely has very little to do with the console division.

Yes, it actually was very good of them to extend the warranty out to cover that. And it was very expensive also. The warranty extension from 1 to 3years cost them more than $1billion. I'm not sure how much the extension from 3months to 1 year costs. You are right that there were many companies did not do nearly as much when they had product problems.

Also, I'm sure that Balmer didn't have much to do with it and that's exactly the problem. A good ceo get's involved in the details of major products. Look at Steve Jobs. Jobs is very involved in the design and details of his products and he's running a big company too. Gates was known to be a micro manager which no doubt contributed to his success in part (but also made his subordinates hate him, lol).

 

[Oyeve]

One of my 4 xbox 360s bricked during last falls update. I turn it on and it keeps asking for the HD to perform the update. Ofcourse HD is there, it work on my other 360s, just killed this one. BTW, the model is the last white versions, supposedly the "fixed" version befor the black slims came out. And ofcourse MS says the warranty for it is over, just over a year, and they wanted 120 to fix it. I feel like forcing a RROD on it and make MS replace it, but fear getting a 2005/2006 model back.

 

[Tom]

Same with the YLOD on the PS3s. I had three in the span of a year. Consumer electronics are not built to last these days. Blame RoHS for that. Crap solder combined with high heat components = recipe for disaster.

Reflowing is pretty straightforward. I've never done it on a 360 but I assume it's the same process as a PS3. You just need a heat gun, thermal grease, and time.

My suggestion is to get a 360 S or one of the fat "Jasper" models. They've largely solved the cooling issues with those.

If made by Microsoft or Sony. Plenty of other companies make reliable products.

 

[coldmeat]

I got the RRoD years ago, shipped it out and got it back in a couple of days, hasn't done it since. The HD has been broken ever since I got it though, it usually takes 2 or 3 tries to turn the xbox on, I get the E68 error.

When I first got it I got the error right from the first time I turned it on, and I called microsoft about it and they told me they didn't know what E68 meant and said they couldn't fix it. I guess I should have sent it back to futureshop for a new one, but I was excited to play it, so I just left it. It hasn't been a big issue, and as long as it keeps working I don't really care.

 

[zephyrprime]

One of my 4 xbox 360s bricked during last falls update. I turn it on and it keeps asking for the HD to perform the update. Ofcourse HD is there, it work on my other 360s, just killed this one. BTW, the model is the last white versions, supposedly the "fixed" version befor the black slims came out. And ofcourse MS says the warranty for it is over, just over a year, and they wanted 120 to fix it. I feel like forcing a RROD on it and make MS replace it, but fear getting a 2005/2006 model back.

Sounds like that is a software problem rather than a hardware problem. Try installing the update from a cd or usb stick:

http://support.xbox.com/en-us/pages/xbox-360/how-to/update-xbox-360/system-updates.aspx

 

[zephyrprime]

I got the RRoD years ago, shipped it out and got it back in a couple of days, hasn't done it since. The HD has been broken ever since I got it though, it usually takes 2 or 3 tries to turn the xbox on, I get the E68 error.

When I first got it I got the error right from the first time I turned it on, and I called microsoft about it and they told me they didn't know what E68 meant and said they couldn't fix it. I guess I should have sent it back to futureshop for a new one, but I was excited to play it, so I just left it. It hasn't been a big issue, and as long as it keeps working I don't really care.

e68 is a hard drive error. You can try fiddling with the hard drive connections but the only way to really fix it is probably a new HD.

 

[coldmeat]

e68 is a hard drive error. You can try fiddling with the hard drive connections but the only way to really fix it is probably a new HD.

Ya we know that now, but apparently they didn't know it when I originally got it, not sure how long after launch that was. I remember when I looked up the error codes on the xbox website it said "e68: unknown" or something of that sort.

I'm not really going to do anything to try and fix it as long as it works. If it ever does break for good, I'll probably just get a slim.

 

[Oyeve]

Sounds like that is a software problem rather than a hardware problem. Try installing the update from a cd or usb stick:

http://support.xbox.com/en-us/pages/xbox-360/how-to/update-xbox-360/system-updates.aspx

Tried that, it goes through an infinite loop and an error msg and # which many googles and calls to MS decipher it as a non-used or unknown error #.

 

[zephyrprime]

Tried that, it goes through an infinite loop and an error msg and # which many googles and calls to MS decipher it as a non-used or unknown error #.

Perhaps you can try reformatting to stock?

http://www.se7ensins.com/forums/topic/40367-reformatting-your-xbox-hdd-to-factory-default/

 

[Oyeve]

Perhaps you can try reformatting to stock?

http://www.se7ensins.com/forums/topic/40367-reformatting-your-xbox-hdd-to-factory-default/

That looks pretty awesome but my hd is fine. Its in use in another xbox. The borked xbox gets errored out even without a hd. The update, if I recall 7 months ago, downloaded fine, its when it went to "flash" the xbox and did its first reboot is when it keeps asking for the HD and/or file. Then it spews some error code that MS describes as "not in our system". I may give this a whirl anyway with my old 20gb hd. Hell, can't hurt.

 

[Raduque]

That looks pretty awesome but my hd is fine. Its in use in another xbox. The borked xbox gets errored out even without a hd. The update, if I recall 7 months ago, downloaded fine, its when it went to "flash" the xbox and did its first reboot is when it keeps asking for the HD and/or file. Then it spews some error code that MS describes as "not in our system". I may give this a whirl anyway with my old 20gb hd. Hell, can't hurt.

Are you using an Xbox or an Xbox360? That tutorial seems like it's for the original Xbox, as it mentions using IDE cables, and the Xbox360 HDD is external and has a proprietary SATA connector on the outside of the machine.

 

[Ninjahedge]

I had an old school 360, probably first run, for about 4 years.

It just RRoD'd a few months ago.

yes, months.

I started to register/etc so I could send it in... THEY DOD NOT HAVE RECORD OF THE SN!!!!

I had to send them photos of the SN sticker. After a few weeks of this crap, I was finally approved to send it ni. I have received word 2 or three times (different times) that they have gotten it. I sent it in over a month ago and I am still waiting for it to be shipped back.

I am just wondering how much money they saved by doing all this crap (MPO, shipping, etc) rather than just sending me a GS for a new one.

Pointless waste of time and $$, especially just after my wife bought the Kennect and some games..... Their lost $$, not mine.

 

[RaiderJ]

I fixed a RRoD 360 years back, picked up the parts from Home Depot and reseated the heatsink over the CPU and GPU. Lasted for about 2 years I think, then finally died from something else. I have a Jasper model now, so far haven't had any problems (knock on wood).

 

[Oyeve]

Are you using an Xbox or an Xbox360? That tutorial seems like it's for the original Xbox, as it mentions using IDE cables, and the Xbox360 HDD is external and has a proprietary SATA connector on the outside of the machine.

Its a 360. Yeah, I caught that too. 🙂