alkemyst
No Lifer
The laptop is registered in his name, but Dell couldn't help. The XP license and Office were his as well. When the IS staff at his job certified the laptop they moved him to a power user and changed the Admin account. This was so he could log on their network.
I have been trying to get into it.
Using Austrumi does nothing, this method has always worked for our laptops at the office when a terminated user decides to change passwords on us...I think his problem is due to Netware coming up for login even though it looks like an XP login box.
He can get into the laptop just fine with his account, but he can't update office or download servicepacks and worse can't install his network card/change the IP settings..
His company has been disbanded for a few years and none of the contacts he has remembers what the passwords would have been (when the battery died they just issued him a company laptop). This is an older laptop (P4-M 1.7) so it's been a while since that (probably about 2003 he thinks the battery died). He just wants it to check email when traveling so buying a whole new machine would be a waste. He only used this for about a year so it's like new, the battery had died right after the warranty period was up...Dell would not 'honor' warranty it.
Anyone have ideas? The other problem is he can't find his key for office or xp, there were stickers on the laptop with them but someone on the IS staff removed them saying that was insecure. My plan was to just reinstall XP and Office and use his keys...that is all he needs on the machine.
Thanks
Å
I have been trying to get into it.
Using Austrumi does nothing, this method has always worked for our laptops at the office when a terminated user decides to change passwords on us...I think his problem is due to Netware coming up for login even though it looks like an XP login box.
He can get into the laptop just fine with his account, but he can't update office or download servicepacks and worse can't install his network card/change the IP settings..
His company has been disbanded for a few years and none of the contacts he has remembers what the passwords would have been (when the battery died they just issued him a company laptop). This is an older laptop (P4-M 1.7) so it's been a while since that (probably about 2003 he thinks the battery died). He just wants it to check email when traveling so buying a whole new machine would be a waste. He only used this for about a year so it's like new, the battery had died right after the warranty period was up...Dell would not 'honor' warranty it.
Anyone have ideas? The other problem is he can't find his key for office or xp, there were stickers on the laptop with them but someone on the IS staff removed them saying that was insecure. My plan was to just reinstall XP and Office and use his keys...that is all he needs on the machine.
Thanks
Å
