Current Comcast High-Speed Internet Customers DEAL! Hot! Hot!

[AlpooplA]

I recently did an online chat and asked about price matching, and was flat out told NO.

Thanks to this forum I decided to call and try one more time. I was paying $55/mo for 8down/768kb up (I had recently agreed to a speed increase for $10/mo extra). The friendly lady agreed to lower it to $39/mo for 12 months, same speed, no contract.

It's not the lowest, but saving $180/yr on a 10 min phone call is a good IMHO.

 

[RollWave]

I got in on the Digital Cable + High Speed for 55 a month.

 

[mrbill]

I was able to get comcast to give me $19.99 interent and $39.99 digital silver for 6 months. That is in SJ, CA

I was a current subscriber both to cable and their high speed interent. they reallyjust gave it up without much of a fuss.. I am sure they are loosing lots of customers to sbc yahoo at $14.95 for 1 year. .

 

[kickerf1]

I worked for Comcast and you can only in the past my last month of employment with them was back in June and you could only get that 19.95 if you're a new subscriber. Also, there's no downtime at date of installation if you are a comcast cable suscriber

 

[skyking]

I don't have comcast, but offer mad props to the Canadian comcast rep for stopping in. Thanks from the community!

 

[peleejosh]

i got the 19.95 deal. You have to be willing to seriously disconnect and switch to dsl. The last person I talked to finally offered me the 19.95 for six months.

 

[willbemcse]

I talked to retention reps in NJ and she refused to give me $19.95 per month as it was only for new subscribers.

Did anyone tried to get a better deal in NJ HSI with basic cable.

 

[ObiKwan]

I just hung up with a Comcast CSR. Maybe I got a tough one or they're getting wise, but after bringing up Verizon and Yahoo's prices she eventually said she'd take $10 off for three months. As for TV, she offered the next tier of service (premium movie channels) for free for a month. Better than nothing, I guess...

 

[TS133T]

Same here 10 off for 3 months, thats almost nothing.

I dont know what the rep did but my service got too slow after that and it's been like this for more than a week (its now like 149.6 Kbps).

 

[chronokefka]

Originally posted by: wchou

Originally posted by: chronokefka
You bastards. Stop calling in with this pointless crap. I have to deal with all the idiots who just came off promotions and can't handle paying another 20 bucks a month for internet.

why not? if dsl is cheaper, far cheaper 14.99 to 24.99 for 1.5mbit/384k or 3.0mbit/512k
i'm at pro 29.99 and renewing will save me 5.00.. cable are a ripoff. customer who call in to save money are most wise and should be complimented.

I apologize for my rant. I was pretty pissy then, since I was forced to work the Baltimore billing queue. The number of idiots within Baltimore is only rivalled by the number of idiots in the Montgomery County area, and it really gets on my nerves when I have to do Bill Explanation instead of the Tech support I (kinda..in a psychotic way) love. I'm actually paying twice as much for my internet, and I would jump on any chance to get it lower...but Commercial accounts don't usually get promos. And some people actually want high-speed-like internet. I don't think I could handle going down to something slower than my 10/1 connection anymore, I'm just too addicted to the 1.2MB/s downloads.

Originally posted by: kickerf1
I worked for Comcast and you can only in the past my last month of employment with them was back in June and you could only get that 19.95 if you're a new subscriber. Also, there's no downtime at date of installation if you are a comcast cable suscriber

What you were taught//told, and what you are actually allowed to do to keep customers are two different things. I find myself bending or outright breaking the rules to follow the stupid ComCast motto 'Think Customer First'...not that most of the CSRs/TSRs/CAEs actually follow this.


And as the OP said, YMMV, since most CSRs are only allowed to give a certain amount for retention each day/week/month, and you might have just gotten unlucky.

 

[konakona]

If you live in city of Atlanta, I wouldnt reccomend comcrap to anyone.. it was only good for first 6month when they had promo price of $20/month + $150 rebate. shoulda have switched right away after first 6 months, i am working on it atm.

 

[tydas]

In Central NJ just got the following deal (note I did not have digital cable which is probably why)

Internet 29.95 for 12 months
Digital Cable with HBO 59.95 for 12 months

Not that hot but I will take it...

 

[enis083]

Earlier today, I got digital cable with HBO and Showtime and Internet for $70 for an entire year as a new customer. This is in Pittsburgh PA

 

[Stoneburner]

Threatening with DSL does actually work. I just got standard cable for 25, platinum for 28 and broadband for 19.99 for the next 3 months.