Creepy Time Warner Cable Billing Practice

[Mike64]

Stealing is stealing

Agreed. But you seem to a very unusual definition for the verb "to steal":

So, I've been connecting through my neighbor's wifi with her permission [which I would have thought went without saying if she's taking money from him for it?] and helping her with the bill.

if I walked into a restaurant and I just starting picking food off of your plate, you wouldn't be cool with it even if I *helped you out with the bill*.

As far as my being cool with it - possibly not. But it wouldn't be because they you were "stealing" from me if I agreed to take money from them you for it. He didn't say he was using her wifi and then slipping a few bucks under her front door... so the better analogy in this case would be: If someone you sat down to dinner with someone they knew me and the second person I agreed to split a dish with the first one you (strictly speaking, regardless of whether the first one you paid anything for it or not), that would constitute stealing in your world? It certainly doesn't in the one I'm posting this comment in...

 

[MrColin]

Ok, so honestly, how many times have you accidentally opened that door when she's been in the tub/shower?

We respect each others' privacy, but I wont lie, she's very attractive.

Want privacy? Don't steal your neighbor's wifi. Seems pretty simple to me.

Reading comprehension much? Nope.

Having the same street address explains it, at least in part. Did the both of you have TWC service at one time at that same address, or did she sign up after you quit?
Using the same billing address, it's pretty easy to imagine how they could have an old email address associated with the account, or how the two could have been mixed up.

She signed up months before I closed my account, we are apartments A and B in a large house. I didn't get the emails until I started using her connection. There was never any shared billing arrangement, I have never given her my email address. The association could only have been made through snooping and sniffing by the ISP. Creepy.

 

[Scarpozzi]

We respect each others' privacy, but I wont lie, she's very attractive.


Reading comprehension much? Nope.


She signed up months before I closed my account, we are apartments A and B in a large house. I didn't get the emails until I started using her connection. There was never any shared billing arrangement, I have never given her my email address. The association could only have been made through snooping and sniffing by the ISP. Creepy.

Think about what they have access to identify customers.
1. Account Number (customer number)
2. Name
3. Address
4. Hardware Address (MAC Address)
5. Email Address
6. Phone number

Considering the situation, it makes me wonder if your info has always been on her account. (entered incorrectly when your street address matched) Human error at TWC seems more logical than them trying to harvest your data from browser cookies or match your MAC address since you'd likely be NAT'd anyhow. Does TWC have you install any apps on your computer for account management? That would be the only other reliable method I could see them using for harvesting data (much the same way cell carriers do with their own phone ROMs).

 

[Carson Dyle]

She signed up months before I closed my account, we are apartments A and B in a large house. I didn't get the emails until I started using her connection. There was never any shared billing arrangement, I have never given her my email address. The association could only have been made through snooping and sniffing by the ISP. Creepy.

But that makes absolutely NO sense whatsoever. I think you need to take off the tinfoil hat.

Why would TWC want to send her bill to any other email address other than the one associated with her account? They have nothing to gain by doing so. Say your neighbor's Aunt Ellen visits for a week and uses her connection to do all her Christmas shopping, browses a bunch of different internet sites, downloads some cookie recipes, downloads some porn. What would TWC gain from sending Aunt Ellen your neighbor's bill?

It's a mixup in their billing system, nothing more. And it has something to do with the addresses.

 

[cbrunny]

That gif got me pregnant.