esquared
I talked (via email) nicely with customer rep. That is, I praised
buy.com for their best prices and services and I told them that
I am a loyal customer. (which is the truth by the way). Then, only
then


, I told them that I was disappointed, yada...yada...yada.\
Voila, the credited me. (Note: I never explicitly demand a price
match, since I was out of the 72 hours period anyway)