Crap... so the register was almost $20 short...

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Actaeon

Diamond Member
Dec 28, 2000
8,657
20
76
I am sure I counted everything at least twice. I was there pretty much an extra hour over usual recounting everything. I am sure everything was correct except my night deposit.

I really don't think it was a bad idea to have taken the money out, if anything, it'll let us fix it the next day, or if for some reason we cannot fix it, it'll just be short again that day (I close again as well). Big deal. And I didn't LIE about it, I left 2 notes (one inside the safe, and the other where it would visibly be seen. Just to be sure the person that opens the next day KNOWS what I did, and we can think of a solution then.

The person that opens cannot count my bag, as I have to seal it, and theres no possible way of opening without cutting the bag, plus theres paperwork and such which says which deposit bag we used for that day, so we can't transfer it. Silly safety measures, etc etc. Things are done day by day, everything done that day has to be finished up that night by the closer.

May I ask, how did I steal money? I pretty much covered myself until I can get advice with someone with more experience. I did not lie about anything, as I left a couple of notes to be sure they understood what I was doing, and why the safe would be short. Regardless, the money was going to be down $20 no matter how you looked at it, and we'll just be short the next day instead (unless we think of a fix). Big deal.

Anyway, thanks for most of the positive support, I guess next time I'll just take the loss and be "more" honest.
 

StageLeft

No Lifer
Sep 29, 2000
70,150
5
0
I suppose you COULD have eaten that $20 by yourself so that you don't look like you screwed up, though it is a bit of cash.
 

NesuD

Diamond Member
Oct 9, 1999
4,999
106
106
While I probably wouldn't have tried covering the shortage in the til with money from the safe its pretty apparent you didn't do it to decieve so I wouldn't sweat that as long as there were communications left explaining what you did and why. If there are multiple people having access to that register throughout the shift then it is pretty hard to lay responsibility for any shortage on any one person. You mentioned that there were some problems with coworkers. People sometimes hold a grudge and will try to set you up from time to time. Had it done to me several years ado by my store manager very nearly got me fired except I finally figured out what he was doing and how he was doing it and was able to prove it. Got him fired with some jail time and about 15k in restitution. In an earlier post you said it has happened everyday that you have been in charge. If that means three or more times in a row then that is a definate pattern and means someone is stealing it most likely. In this situation watch your back keep everything you do up front and out in the open so it doesn't look like you are trying to hide anything. Someone is either taking the opportunity to grab a little bonus while the owner is gone or trying to set you up or both. A little paranoia in retail when your handling cash is a good thing don't completely trust anyone.
 

Geekbabe

Moderator Emeritus<br>Elite Member
Oct 16, 1999
32,234
2,554
126
www.theshoppinqueen.com
Originally posted by: Orsorum
Originally posted by: Actaeon
I already know I am "next in line" for a promotion, its just, the spot isn't available. The manager and his wife (she works there too), are on vacation, and I am just a filler/trainee since the other 2 can't possibly close every day and night.

I didn't have any money. I only had .35 cents on me, plus whatever is in the check card. No bills...

Manager couldn't have taken it, he is on vacation.

Morning shift was 65 cents over (pretty good), which is from 10am-4pm, then night shift (my shift) was 4pm-10pm, and it was $19 short. Very strange.... pretty much everyone working (3 of us) was on the register, so it might have been possible we have givin out too much change.

We made $1300 tonight...

Damn, dude, don't worry about it! If it was exactly $19 short, someone probably accidentally gave out a $20 in place of a $1.

Exactly,I'd be more worried about day shift being over.If that happens often it could indicate an employee who's clipping a bit here and there on different transactions and forgetting to take the full amount he's stolen from customers at the end of the day.
 

Ness

Diamond Member
Jul 10, 2002
5,407
2
0
The first thing I would have done is called whoever is running the place while the manager is out and ask what they would do... and/or the person who would be first in in the morning.

I don't know how things around there run, but from the sound of it you are just a regular employee who is being trained to do a management/shift leader position of sorts... which means until you are 100% certified to do that job, you are their responsibility. If you didn't know what to do in that sort of situation, then you obviously have not been fully trained. By calling the person who would be in in the morning they will know what to expect and may be able to find it before they EVER touch the safe.. but once money starts moving things may get VERY messed up.

Not only that, but if there is a bigger problem, it would be better to have someone else take the blame. I don't mean to sound like you should screw someone else over, but again, if you aren't trained then you are their responsibility.

I would make sure to ask everyone that was there if they can think of any reason that $20 would be missing (perhaps someone remembers an incident where a short change artist hit them up but didn't think anything of it or was too afraid to say anything.) and I would also make sure to take down the names of anyone who had touched the cash drawers since the last bank count. That way, if $20 starts missing regularly, you may have a better chance of telling if there is a correlation between a certain person working and money missing.




Oh well, you did what did and I'm sure in a few days everything will be fine and you'll know how to handle the situation. Just remember, as a post said in my 6th grade school room, "If you don't know, ask someone who does."
I hope everything turns out for the best. :)
 

Actaeon

Diamond Member
Dec 28, 2000
8,657
20
76
I suppose you COULD have eaten that $20 by yourself so that you don't look like you screwed up, though it is a bit of cash

I didn't have any money on me, only $0.35, and the rest on my check card.

don't worry about it, theres nothing you can do about it now.

Yeah, theres nothing I can do about it. I don't think I'll get fired or in trouble. If anything, we'll sort things out, and we'll discuss what to do next time.

Just shortchange a few a-hole customers tomorrow

Naw, probally not short change, but just don't ring stuff up. We don't keep track of anything that goes out, so if a customer pays with exact change and leaves, just don't bother rining it up, and we just keep it aside and put it in later. Well, thats my "fix" for it.

While I probably wouldn't have tried covering the shortage in the til with money from the safe its pretty apparent you didn't do it to decieve so I wouldn't sweat that as long as there were communications left explaining what you did and why. If there are multiple people having access to that register throughout the shift then it is pretty hard to lay responsibility for any shortage on any one person. You mentioned that there were some problems with coworkers. People sometimes hold a grudge and will try to set you up from time to time. Had it done to me several years ado by my store manager very nearly got me fired except I finally figured out what he was doing and how he was doing it and was able to prove it. Got him fired with some jail time and about 15k in restitution. In an earlier post you said it has happened everyday that you have been in charge. If that means three or more times in a row then that is a definate pattern and means someone is stealing it most likely. In this situation watch your back keep everything you do up front and out in the open so it doesn't look like you are trying to hide anything. Someone is either taking the opportunity to grab a little bonus while the owner is gone or trying to set you up or both. A little paranoia in retail when your handling cash is a good thing don't completely trust anyone.

Well, my feud wasn't really with the people working today. The other person I was arguing with told the manager she didn't want to work with me if I was running the store. She has a bit of envy because she was there before me, but she doesn't fit the job description at all. If they made her in charge of anything, I think I would quit. She is just unreasonable to work with. I don't think it was anyone I was working with, its probally an accident. Usually if the register was a couple of dollars short, it'd be fine, but $20 is the largest I've seen since I've been training and learning all this, so it was just a shock. We have to provide an expaination why the register was over/under $5, and this was $20! I didn't have an explanation so I wanted to wait for advice from the people in charge. Well, yesterday was the first time alone where I ran the store myself, I was just joking around earlier by it "happening everyday" (its only been one day!). The only reason why I transfer the money from the safe is because that nights deposit could be fine, and maybe we could fix the problem the next day, or we can take the loss the next day. Either way it was going to be short if I left it the way it was, and because it was my first night, I was kind of scared of what was going to happen. I would HATE to be accused of stealing on my first day. It would seem all too perfect for them to accuse. Manager is gone, my first night closing, and $20 gone.

Exactly,I'd be more worried about day shift being over.If that happens often it could indicate an employee who's clipping a bit here and there on different transactions and forgetting to take the full amount he's stolen from customers at the end of the day.

Eh, I'm not worried about day shift, she does her job well, she is very honest and nice. I don't think she would try and "test me" or setup, or take the money. Usually the register is over/under, because customers don't want the change, or instead of giving out exactly $0.39, we would just round up and give out $.40, because we are lazy like that.

The first thing I would have done is called whoever is running the place while the manager is out and ask what they would do... and/or the person who would be first in in the morning.

I don't know how things around there run, but from the sound of it you are just a regular employee who is being trained to do a management/shift leader position of sorts... which means until you are 100% certified to do that job, you are their responsibility. If you didn't know what to do in that sort of situation, then you obviously have not been fully trained. By calling the person who would be in in the morning they will know what to expect and may be able to find it before they EVER touch the safe.. but once money starts moving things may get VERY messed up.

Not only that, but if there is a bigger problem, it would be better to have someone else take the blame. I don't mean to sound like you should screw someone else over, but again, if you aren't trained then you are their responsibility.

I would make sure to ask everyone that was there if they can think of any reason that $20 would be missing (perhaps someone remembers an incident where a short change artist hit them up but didn't think anything of it or was too afraid to say anything.) and I would also make sure to take down the names of anyone who had touched the cash drawers since the last bank count. That way, if $20 starts missing regularly, you may have a better chance of telling if there is a correlation between a certain person working and money missing.




Oh well, you did what did and I'm sure in a few days everything will be fine and you'll know how to handle the situation. Just remember, as a post said in my 6th grade school room, "If you don't know, ask someone who does."
I hope everything turns out for the best.

This was around 10:30pm at night, and I did not want to bother anyone. The person in charge was probally already asleep because they have to be there in the morning at 8am, so I just left a note. I am a regular employee, and I am just a floater at the moment, just there "incase" i'm needed, or if someones gone. I'll eventually get the offical title when someone quits, or if its needed as a permament position. I was training for about a month or two, and last night was my first day alone. I've done the nightly paperwork before, and I know how its run. I guess I am the managers responsibility, and I like I said earlier, if it was only a couple dollars short, it'd be no problem. But we have to provide an explanation as to why the register would be over/under $5, and I didn't have one. $20 is alot of money gone, and I wanted advice from someone else. If anything, we could just be short the next day instead. I would have called, but she was probally sleeping, as it was 10:30pm, and she had to be at work at 8am the next morning.

I don't think theres anyone else to blame. I trust everyone working that night, and I am responsible for the money. I just have no idea where the money went. I can only assume wrong change was given. There were multiple people on the register, we are on and off, and there were only 3 of us working that night. As I said earlier, it might have been an incident of too much change given out, possibly an extra $20 when we hand out change for large bills($100s).

I work in a couple hours, and I guess I'll update everyone on what happened. I really do appriecate the positive support, and this thread has taught me more than I expected. Even though I got a couple, I honestly expected most of them to be smart ass replies.
 

KK

Lifer
Jan 2, 2001
15,903
4
81
Here's how you make up for yesterdays piss-poor money management you had. You said you brought in 1300 dollars total, so we'll use that as an average. 1300/5 would be 260 customers if they spent 5 dollars apiece. So today, just short change all the customers a dime. At the end of the day you'll be 6 dollars ahead, granted that you don't fvck up again. You can then buy youself couple pretzels.

KK
 

TranceNation

Platinum Member
Jan 6, 2001
2,041
0
0


help me understand.... $20 is missing from the till. Why can't you just ask whoever was working on the till at that time what happened? You need to understand why its missing first before trying to 'cover' it up.
 

Actaeon

Diamond Member
Dec 28, 2000
8,657
20
76
Originally posted by: TranceNation
help me understand.... $20 is missing from the till. Why can't you just ask whoever was working on the till at that time what happened? You need to understand why its missing first before trying to 'cover' it up.

Technically, there were 5 people on the till from the start to the end of my shift and 3 closing total (including myself). I trust everyone except one guy (though, he was only there for 15 minutes after the shift change, and went home), and I didn't find out until everyone left the store and I was alone. It was the end of the night. Who is there to ask when I am alone?
 

Actaeon

Diamond Member
Dec 28, 2000
8,657
20
76
Originally posted by: EngenZerO
promotion, you want to sell pretzels the rest of your life? ;).

Nope, but this isn't a bad job for me. I started when I was 16, I am 18 now. I have quite a bit of experience and a little bit of authority here. I get "ok" pay, its better than alot of other fast food places. I am still in H.S., and I need a college education of course. Best thing about it, is the true management. The manager is a nice guy, very witty and funny. He understands if I need a day off, or if I have a problem. I see him more as a friend than a coworker. Generally the rest of the people are good, though I do have slight problems with a few of them.

The worst part about the job, is the job itself. It is alot of stress, espically with the customers. Some don't speak a word of english, and its like a game to see what they want to buy. People are ignorant and stupid.

I'm not sure how much longer I'll be here, I originally planned to leave by summer this year, but with my promotion to a shift leader, I may just stay and get my 2 year pin(Which I will get in December 2004), and find another job around that time. But lately the stress with crappy coworkers, and ignorant customers are getting to me. I don't know how much more I can deal with.
 

alkemyst

No Lifer
Feb 13, 2001
83,769
19
81
i would never share a register I am responsible for. I only worked a register once as a pharmacy intern and the whoever was the other person working they were commonly coming up short or over.
 

Dedpuhl

Lifer
Nov 20, 1999
10,370
0
76
$20?

Imagine being $1000 short. I had that happen a couple times when I was the head booth cashier at Kroger. There was always a bunch of finger-pointing. Luckily, management trusted me.

I went to train some people at another store. When I closed the store out for the week, I panicked when we were $600 short. The trainees told me not to worry. "It's actually low this week," they said. This particular store averaged a loss of $1000 in cash per WEEK. It boggles my mind that they never tried to find the culprit.