CPU that came from newegg OEM INTEL tells me it is a rebadged CPU

[FiLeZz]

I got a CPU from a friend who bought it at newegg. A p4 2.4ghz from day one it had problems random reboots. I called intel to RMA the CPU they say the CPU is rebadged from a p4 1.6.. They had me send pictures to them.. any ideas on what I should do?


My question is how the hell do they get it to post at the 2.4ghz the mother board reads it as a 2.4 on auto detect.

That means the multiplier is is correct for a 2.4ghz cpu not a 1.6ghz cpu.
any thoughts or ideas?

here is the pic of the CPU.

http://packmule.kicks-ass.net/old/scan.jpg

I just bought another CPU to replace this cpu.

The new CPU does not have engraved marking like the 2.4ghz cpu had the new one looks pinted or laser burned.


OK here is an update.

INTEL Will not grant me any documentation stating it is a FAKE. They say for security reasons.

However they will give you information on the CASE number if you call this number.

916-377-7000
The Case ID is 5051413

They tried not to give me to much detail as to how they know it is fake but they did say they have an order to all the codes on the CPU. This is how they know the CPU is relabled. The codes on the CPU to not Match Intels

SO where do I go from here?

 

[Nebor]

That's wierd.

 

[FiLeZz]

I added the PIC of the rebadged CPU

 

[tranceport]

What else did Intel say?

 

[rahvin]

That chip has been sanded and re-laser etched. Professional job, done by the remarkers in SE asia. They use lasers to adjust the bridges to up the clock speed then re-etch the heat spreader with the new speed.

 

[blakeatwork]

Maybe they were able to unlock it?? Just a guess...

Most CPUs that i sell from Intel come laser engraved, VS machined... Course, I never really looked that closely, as they were retail boxed, so i could be wrong...

The IHS looks weired though... were the corners ground down like that when you received it, or did you mod it a bit??

 

[FiLeZz]

NEVER DONE ANY THING TO THE CHIP OTHER THEN PUT HEATSINK COMPUND ON IT.

The new CPU from newegg looks the same.

 

[Chadder007]

Whoa...this could be major if Newegg is selling rebadged chips.

 

[Mandos]

Originally posted by: Chadder007
Whoa...this could be major if Newegg is selling rebadged chips.

Indeed! I'm not sure if they know or not but this could be BAD for them.

 

[RaynorWolfcastle]

I bet it's a 1.8a that was rebadged to a 2.4B, they share the same multiplier and likely similar steppings. Nonetheless, the description on the chip should be laser etched, not engraved.

 

[BigJ]

Originally posted by: Mandos

Originally posted by: Chadder007
Whoa...this could be major if Newegg is selling rebadged chips.

Indeed! I'm not sure if they know or not but this could be BAD for them.

I think we need to find a few more things out first. Like if his friend had done anything to the CPU, was it bought refurbed or new, etc.

 

[sygyzy]

Originally posted by: rahvin
That chip has been sanded and re-laser etched. Professional job, done by the remarkers in SE asia. They use lasers to adjust the bridges to up the clock speed then re-etch the heat spreader with the new speed.

Wow, what a sophisticated operation. Can you tell us more? Any articles?

 

[FiLeZz]

He bought the Chip for a Shuttle mini box.

His mini box kept rebooting so he rmaed the BOX thinking it was the power supply.

after the 2nd box it kept rebooting. He thought that the shuttles just sucked and droped the idea thats when I bought the CHIP from him.

But the chip rebooted the same for me in 3 boxes.

So it is a OEM bought from newegg.

Intel Says it was a BOXED 1.6 from the serial number on it.


But the serial is most likley made up is my guess.

What sux is I am out unless the friend will take his chip back.

Maybe he should contact newegg.
The chip is about 9 months old is my guess.

I have just delt with it rebooting till now.

 

[MAME]

Newegg will take the chip back as it was not the product they said it was

 

[BigJ]

Originally posted by: MAME
Newegg will take the chip back as it was not the product they said it was

It's going to be iffy though, considering it is 9 months, and the fact that they have no idea what's been done to it in the meantime. I hope his friend spent the 8 extra bucks for the 1 year warranty on OEM chips.

 

[Shawn]

my 1.6 P4 runs fine at 2.4ghz. mine wasn't rebadged tho.

 

[FoBoT]

Originally posted by: FiLeZz
The chip is about 9 months old is my guess.

probably too late to do anything, i think newegg only covers OEM cpu's for 30 days

from newegg

Warranty:

OEM CPUs carry a limited 30 day warranty.
Retail CPUs carry a 3 year manufacturer warranty and must be serviced by the original manufacturer.
Newegg.com will not cross-ship CPUs.
All defective and DOA CPUs will be replaced upon return.
Refund:

CPUs can only be refunded within 7 days of the invoice date, and must be post marked within 7 days, no exceptions.
All refunds, including defective and DOA CPUs, will be charged a 15% restocking fee.
Physical damage to any item voids that product's warranty. Improper clocking or installation of CPU fans will cause CPUs to chip and/or burn. CPUs that are chipped, burnt or have bent pins are therefore considered physically damaged and will not be replaced/refunded. This may include but is not limited to improper handling and/or any kind of physical damage not caused by normal usage. Bent pins are a common sight in physically damaged processors. Forcing the CPU into place will never solve the problem and will only nullify the warranty. AMD and Intel do not accept physically damaged processors from Newegg.com. Therefore Newegg.com must return any physically damaged CPU to the customer at the customer's loss.

 

[KK]

did the 1.6 have a 533 bus?

KK

 

[WHipLAsh13]

Intel probably recorded the Serial number wrong and a big deal is being made about nothing.

 

[NikPreviousAcct]

This is not the first time NewEgg has been in trouble. They were selling warez versions ("grayware" back then) of IBM software when they were EggHead software -thus the "secret" demise of EggHead.

 

[Karsten]

Originally posted by: FoBoT

Originally posted by: FiLeZz
The chip is about 9 months old is my guess.

probably too late to do anything, i think newegg only covers OEM cpu's for 30 days

from newegg

Warranty:

OEM CPUs carry a limited 30 day warranty.
Retail CPUs carry a 3 year manufacturer warranty and must be serviced by the original manufacturer.
Newegg.com will not cross-ship CPUs.
All defective and DOA CPUs will be replaced upon return.
Refund:

CPUs can only be refunded within 7 days of the invoice date, and must be post marked within 7 days, no exceptions.
All refunds, including defective and DOA CPUs, will be charged a 15% restocking fee.
Physical damage to any item voids that product's warranty. Improper clocking or installation of CPU fans will cause CPUs to chip and/or burn. CPUs that are chipped, burnt or have bent pins are therefore considered physically damaged and will not be replaced/refunded. This may include but is not limited to improper handling and/or any kind of physical damage not caused by normal usage. Bent pins are a common sight in physically damaged processors. Forcing the CPU into place will never solve the problem and will only nullify the warranty. AMD and Intel do not accept physically damaged processors from Newegg.com. Therefore Newegg.com must return any physically damaged CPU to the customer at the customer's loss.

It does not matter how old the CHIP is. Since Newegg sold something that it obviously is not. I think this can be resolved with some reasonable contacts between Customer / Newegg / Intel. Lets hope there will be reasonable people involved. Oh... and I personally know Filezz and Paul (the guy that sold him the Chip) nothing fishy there. All 100% good people and legit!

 

[Fingolfin269]

Newegg has always had top notch CS. I'd give them a try before worrying about this overly much.

 

[ElFenix]

Originally posted by: FFMCobalt
This is not the first time NewEgg has been in trouble. They were selling warez versions ("grayware" back then) of IBM software when they were EggHead software -thus the "secret" demise of EggHead.

whoa whoa whoa... newegg is egghead?!?! :Q :shocked:

 

[cessna152]

Originally posted by: ElFenix

Originally posted by: FFMCobalt
This is not the first time NewEgg has been in trouble. They were selling warez versions ("grayware" back then) of IBM software when they were EggHead software -thus the "secret" demise of EggHead.

whoa whoa whoa... newegg is egghead?!?! :Q :shocked:

I thought that this was found out to be false?

 

[FoBoT]

no, newegg isn't egghead, they put the "new" on there so they wouldn't be egghead anymore

if it was newegghead, then newegghead would be egghead

but its just newegg