Cox Communications is teh suck

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xSauronx

Lifer
Jul 14, 2000
19,582
4
81
damnit...

so i order a change of cable service to take place, considering in the upper 30 channels, the only 3 i watch are tvguide (for no appearent reason) history (on rare occassions that i find something cool on it) and fox news

so, i get home today...and i have no cable at all

stupid bastards

i dont remember what comes on tv tonight, for lack of a tv guide channel, but im pissed...anyone thinkj they suck or is it just my local office?
 
SarcasticDwarf

SarcasticDwarf

Diamond Member
Jun 8, 2001
9,574
2
76
Originally posted by: xSauronx
damnit...

so i order a change of cable service to take place, considering in the upper 30 channels, the only 3 i watch are tvguide (for no appearent reason) history (on rare occassions that i find something cool on it) and fox news

so, i get home today...and i have no cable at all

stupid bastards

i dont remember what comes on tv tonight, for lack of a tv guide channel, but im pissed...anyone thinkj they suck or is it just my local office?
Click to expand...

With Cox, expect to spend the first three or so months to fix their screwups.
 
C

compudog

Diamond Member
Apr 25, 2001
5,782
0
71
That sux man. I can't keep Comcast from raising my rates every couple of weeks.
 
J

Jmmsbnd007

Diamond Member
May 29, 2002
3,286
0
0
Their HSI isn't too bad... outages are still every now and then for a few minutes which really pisses me off when I'm playing Half-Life.
 
J

jaeger66

Banned
Jan 1, 2001
3,852
0
0
Originally posted by: xSauronx
damnit...

so i order a change of cable service to take place, considering in the upper 30 channels, the only 3 i watch are tvguide (for no appearent reason) history (on rare occassions that i find something cool on it) and fox news

so, i get home today...and i have no cable at all

stupid bastards

i dont remember what comes on tv tonight, for lack of a tv guide channel, but im pissed...anyone thinkj they suck or is it just my local office?
Click to expand...

Cox are morons. I've moved twice, and each time it was the same nightmare. They shut down my email accounts and blocked all my premium channels, so I had to spend an hour on the phone trying to get them back each time. They can shut them off with one keystroke, but getting them back on takes 3 days and a special tech. And the first time I moved they shut down my modem and boxes at 1:30 AM on a Friday because nobody explained how the billing changes when you move. I got no warning about a late bill, nothing but a sudden disconnect. I've been paying these bastards $100 a month for 6 years and they shut me off for a 10 day unpaid balance of $25. And since it was a Friday night I couldn't do anything until Monday.

And as long as I'm ranting, why does every Cox person who comes to my house deem it necessary to point out that their RG-6 is better than the cables I bought myself? That may be so, but the last time I needed some cables there wasn't a Cox truck parked conveneintly in my driveway. Then they all try to engage me in a conversation about my computer, and it takes every ounce of my will to avoid just leaving the room while they bumble through some story about the machine they have at home. Argh.

 
X

xSauronx

Lifer
Jul 14, 2000
19,582
4
81
Originally posted by: jaeger66
Originally posted by: xSauronx
damnit...

so i order a change of cable service to take place, considering in the upper 30 channels, the only 3 i watch are tvguide (for no appearent reason) history (on rare occassions that i find something cool on it) and fox news

so, i get home today...and i have no cable at all

stupid bastards

i dont remember what comes on tv tonight, for lack of a tv guide channel, but im pissed...anyone thinkj they suck or is it just my local office?
Click to expand...

Cox are morons. I've moved twice, and each time it was the same nightmare. They shut down my email accounts and blocked all my premium channels, so I had to spend an hour on the phone trying to get them back each time. They can shut them off with one keystroke, but getting them back on takes 3 days and a special tech. And the first time I moved they shut down my modem and boxes at 1:30 AM on a Friday because nobody explained how the billing changes when you move. I got no warning about a late bill, nothing but a sudden disconnect. I've been paying these bastards $100 a month for 6 years and they shut me off for a 10 day unpaid balance of $25. And since it was a Friday night I couldn't do anything until Monday.

And as long as I'm ranting, why does every Cox person who comes to my house deem it necessary to point out that their RG-6 is better than the cables I bought myself? That may be so, but the last time I needed some cables there wasn't a Cox truck parked conveneintly in my driveway. Then they all try to engage me in a conversation about my computer, and it takes every ounce of my will to avoid just leaving the room while they bumble through some story about the machine they have at home. Argh.
Click to expand...

yeah, i dont let those guys in my house.

oh, and its costs 20 bucks to send a guy out here with a channel filter so i cant get all the channels, just the ones i pay for...nevermind that he didnt put a filter on, but terminated my service, for which i probably wont get any credit, in addition to me not having cable today, probably tomorrow, and perhaps this weekend judging by the fact it took them three days to get someone out here in the first place.

oh, and nevermind that 30 minutes after i said "hey, i dont have cable, your guy screwed it up" a serfice truck drove RIGHT PAST MY DAMN HOUSE, so i called their office...and they didnt do anything. for instance, they could have called the truck, told him to turn around, and fix me...bastards
 
F

FrustratedUser

Lifer
Aug 16, 2001
22,505
4
81
I have Cox and I am happy with them so far. 3 - 4 outages in 10 months. The cable guy gave me a free NIC and splitter :D
When I needed service (modem crapped out) the service kinda sucked though. Had to stay home between 12 - 5 PM and he came 4.50 PM and was about to leave because he could not fix the modem but I insisted he checked the van and WOAH a spare!!.

They have a 30Gb dl limit? Did not know that.

Speed is consistent about 2000/275 :D
 
D

Dragnov

Diamond Member
Apr 24, 2001
6,878
0
0
They are pretty good over here in Orange County, CA. Although service/reliability varies greatly depending where in OC you are located.
 
K

kleinesarschloch

Senior member
Jan 18, 2003
529
0
0
a friend of mine (who has a download problem ;) ), received a call from cox for downloading too much. he just hung up on them repeatedly. that was months ago and he is still online. :confused:
 
N

NokiaDude

Diamond Member
Oct 13, 2002
3,966
0
0
Really? He just ignored them? But their monitoring program is stooopid. LAST month is when my brother and I hit the 30gb cap and recieved no warning. It was only during around the 7th that e-mails came in warning they would shut down our service if we did not reduce our bandwidth usage. But it's funnay, bandwidth and data are two different things.
 
6

66FMC

Senior member
Mar 16, 2003
302
0
0
I'm extremely happy with there High Speed Internet, but there cable has always been less than desirable.
 
X

xSauronx

Lifer
Jul 14, 2000
19,582
4
81
when i inquired the other day the csr told me they have no download or usage caps
bah

anyway, not only did they fvck up changing my service, then wouldnt fix it the same day, but now were going to war and i cant watch it!!

im definitely not paying the 20 dollar service charge for change of service, would anyone else?
 
LunarRay

LunarRay

Diamond Member
Mar 2, 2003
9,993
1
76
I have Cox.. it beats the alternative... in my case the telephone for internet and off the air antenna for some tv... grandson has direct tv hookup in his room and hates it... at $65 a month... we have 4 computers hooked up via router and never have a problem.. we do have fiber optic in my area though...
 
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