Originally posted by: Tiles2Tech
and offer a wide gammut of services.
Keep in mind that offering too large of an amount of services could be quite costly. If you have to maintain certifications in such areas - and you only have a need to provide such a service twice a year, it might not be worth offering that service.
I think the trend will go towards smaller companies providing more services. After all, Dell can sell computers for under $500, but providing service within that price point will be nearly impossible. Or, if service is offered, it will be "half-assed" or very hard to provide. If an individual or small company knows that they can count on you, your company will be quite successful.