- Oct 27, 2017
- 6
- 0
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Hi, i am new here.
I bought Corsair VS450 PSU last year from Ebay. This was the first time i bought this much expensive PSU for my new machine i was building, i was using circle PSU previously on my other machine.
its been working great from last 1 year almost, then now , it started acting weird from last couple of weeks,
Rebooting PC at power down even though it was connected to UPS. so after many try and error attempts, trying different UPS, i found PSU is not holding power as much it used to hold when it was new when power goes down.
so i packed the PSU and sent to kaizen (Pune) service centre for replacement.
They sent me my PSU back, claiming
Your product are rejected. Because, warranty sticker is damaged.
and i was like dang, i never tried to open that thing , why would i ? its in warranty , and if i am going to get free replacement then why mess with it and i am no electronic engg.
then i asked then to mail me pics of damaged sticker , so they sent me 3 pics. and i noticed.
its on the bottom side of the PSU, so that might have caused it, either at the time of installing or removing or trying to install it in another case.
or even once per 3 months blowing vacuum cleaner air though it for getting all dust out.
i was not even aware of there was sticker at the bottom.
anyways long story short.
WARRANTY REJECTED.
so what are my option now, is there anything can be done ?
thanks for your time.,
I bought Corsair VS450 PSU last year from Ebay. This was the first time i bought this much expensive PSU for my new machine i was building, i was using circle PSU previously on my other machine.
its been working great from last 1 year almost, then now , it started acting weird from last couple of weeks,
Rebooting PC at power down even though it was connected to UPS. so after many try and error attempts, trying different UPS, i found PSU is not holding power as much it used to hold when it was new when power goes down.
so i packed the PSU and sent to kaizen (Pune) service centre for replacement.
They sent me my PSU back, claiming
Your product are rejected. Because, warranty sticker is damaged.
and i was like dang, i never tried to open that thing , why would i ? its in warranty , and if i am going to get free replacement then why mess with it and i am no electronic engg.
then i asked then to mail me pics of damaged sticker , so they sent me 3 pics. and i noticed.
its on the bottom side of the PSU, so that might have caused it, either at the time of installing or removing or trying to install it in another case.
or even once per 3 months blowing vacuum cleaner air though it for getting all dust out.
i was not even aware of there was sticker at the bottom.
anyways long story short.
WARRANTY REJECTED.
so what are my option now, is there anything can be done ?
thanks for your time.,