Corporation tries to argue it's not responsible for what its chatbot says.

[pmv]

Air Canada ordered to pay customer who was misled by airline’s chatbot

Company claimed its chatbot ‘was responsible for its own actions’ when giving wrong information about bereavement fare

www.theguardian.com

Air Canada argued that despite the error, the chatbot was a “separate legal entity” and thus was responsible for its actions.

There's no limit to the shamelessness of Corporations.

Presumably this is how things are going to go when "self-driving cars" become mainstream?

 

[MomentsofSanity]

Well… guess we now know why they all want to push AI so much. And we thought they weren’t responsible for anything they did NOW.

 

[[DHT]Osiris]

Air Canada ordered to pay customer who was misled by airline’s chatbot

Company claimed its chatbot ‘was responsible for its own actions’ when giving wrong information about bereavement fare

www.theguardian.com

There's no limit to the shamelessness of Corporations.

Presumably this is how things are going to go when "self-driving cars" become mainstream?

'if your company benefits from the advantages the technology provides, it must also be responsible for the consequences of its use.'

 

[GodisanAtheist]

Well it's not America, so in this specific case I figure the corporation will lose, but it will be interesting to see the legal framework grow around automated tools now that it's big business and everything is AI.

 

[Zorba]

Well it's not America, so in this specific case I figure the corporation will lose, but it will be interesting to see the legal framework grow around automated tools now that it's big business and everything is AI.

I'm sure the courts will make Section 230 apply to it some how.

 

[hal2kilo]

Air Canada ordered to pay customer who was misled by airline’s chatbot

Company claimed its chatbot ‘was responsible for its own actions’ when giving wrong information about bereavement fare

www.theguardian.com

There's no limit to the shamelessness of Corporations.

Presumably this is how things are going to go when "self-driving cars" become mainstream?

It's just software companies doing the standard legal mice type shit. Oh, you lost all your data? Look at our software agreement. We put up with way to much poor quality software as it is.

 

[outriding]

Next up… corporations will lobby to have the chatbots voting