Contractor miscalculated countertop space and cut the slabs

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arcenite

Lifer
Dec 9, 2001
10,660
7
81
I'm sorry but how do you fuck that up?

Measure out the area for one solid slab THEN figure out how many prefabs it'll take to replace that single slab. ...And I'm in IT :awe:
 

Codewiz

Diamond Member
Jan 23, 2002
5,758
0
76
See when I did my quartz kitchen countertops, I paid a deposit(20%). They came out and did a template. Then a week later came and installed it. Only after I was happy did I pay anymore.

If they had screwed up the template that would have been their problem, not mine.
 

Codewiz

Diamond Member
Jan 23, 2002
5,758
0
76
I'm sorry but how do you fuck that up?

Measure out the area for one solid slab THEN figure out how many prefabs it'll take to replace that single slab. ...And I'm in IT :awe:

It is even more amazing when you see how they make the templates. It takes a special kind of retard to screw it up.
 

Uppsala9496

Diamond Member
Nov 2, 2001
5,272
19
81
Ouch. Not fun.
I paid $1,500 cash for solid slabs in 3 locations in my kitchen for counters. Was about 24 square feet for one slab, 14 square feet for the second, and 5.5 square feet for the 3rd location.
It's 1.25" thick and included the 4" tall backsplash running the length of the 3 counter locations, which in hindsight I should have skipped. That cost included labor.

Granite can be a rip off.
 

Gibson486

Lifer
Aug 9, 2000
18,378
2
0
Contractors, they love talking, but hate listening.

What happens will depend on how your contractor is and how much profit is being had. If they charged you enough to eat up any losses, you will get your way (although with a fight, perhaps). If they bid to get the job....good luck.
 

sactoking

Diamond Member
Sep 24, 2007
7,648
2,925
136
Did you get a Certificate of Insurance from the contractor when you signed the contract? If he ruined your materials and refuses to eat the costs it might be time to give his carriers a call and start inquiring about a professional liability claim.
 

ussfletcher

Platinum Member
Apr 16, 2005
2,569
2
81
Ha, unless this guy is making some serious cash off you he won't be paying for all that. Next time, get him to quote you a price for the job including materials and let him purchase it.
 

twinrider1

Diamond Member
Sep 28, 2003
4,096
64
91
jeff-lewis-flipping-out--large-msg-131240565588.jpg
 

RbSX

Diamond Member
Jan 18, 2002
8,351
1
76
How so? We have a contract of what needs to be done, and it clearly says that granite countertops will be installed. It doesn't say: granite countertops will be installed with extra pieces to cover a 3/4" gap along the wall with thick mortar, extra granite inserts, other tricks that I could do, but don't really work.

I think you're boned because you picked it up rather than your contractor.

Should have left everything up to him, because you accepted delivery of the wrong size of product.
 

halik

Lifer
Oct 10, 2000
25,696
1
81
We are doing a kitchen and bath remodeling. So far the contractor we picked has been great: we really couldn't complain about anything, and even though there were a few mishaps during bathroom remodel, they were our own fault, and that was that.

Now we are at the stage where we need to put granite countertops before bathroom could be complete and before they could continue kitchen work.

Originally we were planning on getting a slab and having it cut by the contractors recommended by the store (it's a very well known store, and they don't recommend Joe Schmoes).

Well, our contractor says: you don't really need a slab here, prefabs will work just as well; you'll have 1 more seam, but my guys are so awesome, you won't even notice. And it will be 3x cheaper. Since he proved himself up to this point, we went along.

Bought 3 slabs. He picked them up.
Granite guys come out and take measurements and make templates.
Then he calls the next day: "Uh-oh, I miscalculated, we need 1 more slab".

He comes back with his granite guys to figure out if they can still work with 3 slabs, during which time they tell us: "by the way, we can't match the seams, because you got the wavy patterns instead of something more homogenous"

The granite is not returnable and not refundable. After much deliberation we go back to the store and pick another prefab of the same stone, but with more dots to work as transition pieces.

Today he calls: sorry, I made a mistake in calculations, the width of the prefab is not enough to cover the corner area, and there's a 3/4 gap between the stone and the wall. I have a few ideas on how to cover it!

So, right now I'm about to tell him that he can take his granite guys and the slabs and refund us the money. Then we'll go pick a slab and have other people do it as we originally planned. That's about 3.5k out of his pocket. Much drama to happen tomorrow.

Cool story bro.

Hah I wonder what his ideas are for covering 2cm space. Overpromise, underdeliver = money back.

I did prepay for my bar slab, sight unseen and had him pick the color... but the guy had excellent credentials. Came back with Marron Chiba that is absolutely fantastic:
IMG_0798.JPG

IMG_0802.JPGk


Mikey Ostojic at Take Me For Granite, Inc. Excellent work!
 
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PsiStar

Golden Member
Dec 21, 2005
1,184
0
76
I bought black granite via Lowes. Lowes sent us to 2 different distributors to pick out the slabs ... I only needed 1 giant slab. Since Lowes had also designed the kitchen via their software the sq area was already known. It is sold by sq ft anyway so picking out a slab just guranteed the "color" I wanted would be available when ready.

Granite guys come out, set up a transit in the middle of the kitchen, & essentially make a laser guided map of the cabinets as installed right on his 3 y/o tablet. Next he adds the over hang, desired rounds on corners, prints a copy for us, & sends it to the place that mills the granite. Week later, installed with a really good fit ... the house is 90 years old so nothing is parallel or square.

In this day & age, templates are a thing of the past. The guy running the laser transit had been in the business for 10 years ... he said he was 28. He learned by making templates, but admitted that this was faster & a direct feed to the mill.

There is no need for error in this day & age.
 

Vic Vega

Diamond Member
Sep 24, 2010
4,535
4
0
Tell him to deliver what you ordered or refund the cash. No bones about it.

Almost isn't good enough. You didn't pay for almost.
 

MichaelD

Lifer
Jan 16, 2001
31,528
3
76
Start taking notes/records of everything if you haven't already. Sounds like a small claims issue.

Beat me to it. I guarantee that if you try to deduct the cost of the slabs that his neglect ruined out of what you're paying him for labor that he'll sue you in a second.

Talk to him ONCE and then file in small claims when he tells you to go pound sand.
 

paulney

Diamond Member
Sep 24, 2003
6,909
1
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Update:

Today we went together to the granite shop again, and picked up a peninsula slab which is wider and bigger. A mention that 2 of our friends who he sent the estimates to last week are now waiting for our word convinced him to pony up without a fight. He returned the extra slab, paid the premium for the exchange and a peninsula slab, and will eat the cost for making the edge (and one less seam) on the cut from peninsula piece.