We are doing a kitchen and bath remodeling. So far the contractor we picked has been great: we really couldn't complain about anything, and even though there were a few mishaps during bathroom remodel, they were our own fault, and that was that. 
Now we are at the stage where we need to put granite countertops before bathroom could be complete and before they could continue kitchen work.
Originally we were planning on getting a slab and having it cut by the contractors recommended by the store (it's a very well known store, and they don't recommend Joe Schmoes).
Well, our contractor says: you don't really need a slab here, prefabs will work just as well; you'll have 1 more seam, but my guys are so awesome, you won't even notice. And it will be 3x cheaper. Since he proved himself up to this point, we went along.
Bought 3 slabs. He picked them up.
Granite guys come out and take measurements and make templates.
Then he calls the next day: "Uh-oh, I miscalculated, we need 1 more slab".
He comes back with his granite guys to figure out if they can still work with 3 slabs, during which time they tell us: "by the way, we can't match the seams, because you got the wavy patterns instead of something more homogenous"
The granite is not returnable and not refundable. After much deliberation we go back to the store and pick another prefab of the same stone, but with more dots to work as transition pieces.
Today he calls: sorry, I made a mistake in calculations, the width of the prefab is not enough to cover the corner area, and there's a 3/4 gap between the stone and the wall. I have a few ideas on how to cover it!
So, right now I'm about to tell him that he can take his granite guys and the slabs and refund us the money. Then we'll go pick a slab and have other people do it as we originally planned. That's about 3.5k out of his pocket. Much drama to happen tomorrow.
Cool story bro.
Update:
Today we went together to the granite shop again, and picked up a peninsula slab which is wider and bigger. A mention that 2 of our friends who he sent the estimates to last week are now waiting for our word convinced him to pony up without a fight. He returned the extra slab, paid the premium for the exchange and a peninsula slab, and will eat the cost for making the edge (and one less seam) on the cut from peninsula piece.
			
			Now we are at the stage where we need to put granite countertops before bathroom could be complete and before they could continue kitchen work.
Originally we were planning on getting a slab and having it cut by the contractors recommended by the store (it's a very well known store, and they don't recommend Joe Schmoes).
Well, our contractor says: you don't really need a slab here, prefabs will work just as well; you'll have 1 more seam, but my guys are so awesome, you won't even notice. And it will be 3x cheaper. Since he proved himself up to this point, we went along.
Bought 3 slabs. He picked them up.
Granite guys come out and take measurements and make templates.
Then he calls the next day: "Uh-oh, I miscalculated, we need 1 more slab".
He comes back with his granite guys to figure out if they can still work with 3 slabs, during which time they tell us: "by the way, we can't match the seams, because you got the wavy patterns instead of something more homogenous"
The granite is not returnable and not refundable. After much deliberation we go back to the store and pick another prefab of the same stone, but with more dots to work as transition pieces.
Today he calls: sorry, I made a mistake in calculations, the width of the prefab is not enough to cover the corner area, and there's a 3/4 gap between the stone and the wall. I have a few ideas on how to cover it!
So, right now I'm about to tell him that he can take his granite guys and the slabs and refund us the money. Then we'll go pick a slab and have other people do it as we originally planned. That's about 3.5k out of his pocket. Much drama to happen tomorrow.
Cool story bro.
Update:
Today we went together to the granite shop again, and picked up a peninsula slab which is wider and bigger. A mention that 2 of our friends who he sent the estimates to last week are now waiting for our word convinced him to pony up without a fight. He returned the extra slab, paid the premium for the exchange and a peninsula slab, and will eat the cost for making the edge (and one less seam) on the cut from peninsula piece.
			
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