Consistent BSODS and event errors...please help!

[xiaobao12]

Hi all,

It's been a long time since I've used this site. It's nice to be back...

I am running a Dell Dinosaur Dimension 4600....2.66 GHZ, 4 GB RAM, 350W Power supply, 200 GB Maxtor HD (bought about 4 years ago and used for the first time 5 days ago), 120GB WD and 2 opticals.

I recently installed Windows 7 Pro 32bit (prior to that, I was using XP). I've spent 5 days dealing with BSODS and errors. Windows updates doesn't work unless I do them a few at a time, manually.

I would appreciate any help. Even if it means my motherboard controller is messed up (somebody suggested). Or could it be my PSU is not enough?

Last night, I thought it was the HD so I reinstalled Windows 7 today (yes, after going through all those updates)....but am still getting all the errors.

I have run memtest86 (no errors) but I didn't run it on each memory stick separately.

Thanks so much.

 

[Ken g6]

Is that a Pentium 4? A quick search turned up mention of the Dell Dimension 4600 in a list of the worst PCs of all time! Looks like a bad PSU isn't unlikely.

But if it's a P4, you're almost better off starting from scratch. (Edit: Just because the P4 is a hot, underpowered CPU, not because it would cause these errors.)

 

[xiaobao12]

Hi Ken,

That is sad to read. This computer has been going strong since 2002. Before your post, I ordered a new PSU:

http://www.amazon.com/Cooler-Master-...8474975&sr=1-1

Is it worth installing to try to see if it is the PSU?

 

[Ken g6]

Heh. Cooler Master. Perfect. (Cooler Master isn't the best brand of PSU, but it should do the job.)

Unless you're interested in buying a new PC, or building a new one with some of the old parts, yes, it's worth installing to try to see if it is the PSU.

 

[xiaobao12]

Thanks for the vote of confidence, Ken, as I have none right now.

 

[mfenn]

The next time it BSODs, run WhoCrashed after your reboot. That'll give you more information. Also, posting the errors that you see in the event log would be helpful.

 

[xiaobao12]

mfenn, I will try WhoCrashed.

How do I attach files here on Anandtech? I don't see any options, even under the advanced reply options.

Ahh, I just noticed that I am not allowed to upload attachments. I will copy and paste the Event Viewer errors tomorrow then.

 

[mfenn]

Yep, no attachments allowed on this forum. You wouldn't like the sorts of attachments that the OT folks would post. :awe:

 

[xiaobao12]

Hi guys, so I installed the new PSU - problem is that there were not enough IDE connectors. So, CD-ROM is not powered as well as one of the addition HDs.

Anyhow, no BSODS yet. Could this have been the cause? And how come the lack of power was a problem after switching to Windows 7? Certainly, the OS doesn't draw more power!?

 

[xiaobao12]

mfenn,

here are some of the errors that happened before I replaced the PSU:

Kernel- EventTracing Event ID 3
Session "ReadyBoot" stopped due to the following error: 0xC0000188

Bugcheck Event ID 1001
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000008e (0xc000001d, 0x82c1e9da, 0x80d8adf0, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 101211-425937-01.

Also, a ton of application errors (here are a few of them):

Faulting application name: Dwm.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc225
Faulting module name: dwmcore.dll, version: 6.1.7600.16385, time stamp: 0x4a5bda08
Exception code: 0xc0000096
Fault offset: 0x00008c96
Faulting process id: 0xf58
Faulting application start time: 0x01cc8952f8bcb424
Faulting application path: C:\Windows\system32\Dwm.exe
Faulting module path: C:\Windows\system32\dwmcore.dll
Report Id: cb813d7f-f549-11e0-b547-0007e972dafe

Faulting application name: Dwm.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc225
Faulting module name: dwmcore.dll, version: 6.1.7600.16385, time stamp: 0x4a5bda08
Exception code: 0xc0000005
Fault offset: 0x000367cb
Faulting process id: 0x550
Faulting application start time: 0x01cc8943a27735fc
Faulting application path: C:\Windows\system32\Dwm.exe
Faulting module path: C:\Windows\system32\dwmcore.dll
Report Id: 35a35cd0-f546-11e0-b547-0007e972dafe

Faulting application name: chrome.exe, version: 14.0.835.202, time stamp: 0x4e84cf5b
Faulting module name: chrome.dll, version: 14.0.835.202, time stamp: 0x4e84cf05
Exception code: 0xc0000005
Fault offset: 0x000597a2
Faulting process id: 0xd18
Faulting application start time: 0x01cc8946d63eb1dd
Faulting application path: C:\Users\Shinzaemon\AppData\Local\Google\Chrome\Application\chrome.exe
Faulting module path: C:\Users\Shinzaemon\AppData\Local\Google\Chrome\Application\14.0.835.202\chrome.dll
Report Id: 8442ede1-f53a-11e0-b547-0007e972dafe

Faulting application name: WerFault.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc2d9
Faulting module name: USER32.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb2f
Exception code: 0xc0000096
Fault offset: 0x00017529
Faulting process id: 0x864
Faulting application start time: 0x01cc89452431c762
Faulting application path: C:\Windows\system32\WerFault.exe
Faulting module path: C:\Windows\system32\USER32.dll
Report Id: 684b69d0-f538-11e0-b547-0007e972dafe

----

Sorry it is very messy. I didn't know how else to post them. Thanks for your help.

 

[xiaobao12]

Here are 3 of them from BlueScreenView:

101311-426875-01.dmp 10/13/2011 3:31:34 AM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 0x8fafc8fe 0x00000002 0x00000000 0x8fafc8fe usbccgp.sys usbccgp.sys+108fe USB Common Class Generic Parent Driver Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) 32-bit ntoskrnl.exe+38b5b usbccgp.sys+108fe ntoskrnl.exe+3236c3 ntoskrnl.exe+2eefb C:\Windows\Minidump\101311-426875-01.dmp 1 15 7600 181,408




101211-425937-01.dmp 10/12/2011 9:01:26 PM KERNEL_MODE_EXCEPTION_NOT_HANDLED 0x1000008e 0xc000001d 0x82c1e9da 0x80d8adf0 0x00000000 halmacpi.dll halmacpi.dll+49da Hardware Abstraction Layer DLL Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) 32-bit halmacpi.dll+49da halmacpi.dll+4c16 USBPORT.SYS+8e70 USBPORT.SYS+8807 C:\Windows\Minidump\101211-425937-01.dmp 1 15 7600 143,544




101211-417062-01.dmp 10/12/2011 2:59:32 PM KERNEL_MODE_EXCEPTION_NOT_HANDLED 0x1000008e 0xc0000005 0x97b0005c 0x9882b5e4 0x00000000 cdd.dll cdd.dll+1005c Canonical Display Driver Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) 32-bit cdd.dll+1005c cdd.dll+147b8 win32k.sys+b9336 win32k.sys+becde C:\Windows\Minidump\101211-417062-01.dmp 1 15 7600 143,360


Thanks for your help.

 

[mfenn]

Most of those errors are low-level system errors. If a new PSU cleared up the problem, I'd say that the cause was that the old one wasn't providing enough clean power to run the system properly. Windows 7 certainly uses more system resources than XP, so I could see that putting additional load on the PSU.

Oh yeah, if your new PSU has a spare SATA power connector, you can use an adapter like this one to convert to a Molex.

 

[xiaobao12]

Thanks mfenn.

So there are no software problems at all, judging from those errors I posted?

 

[mfenn]

Not that I can tell, but those are not conclusive.