Connection freezes every 5-10 minutes... please help

Soran

Junior Member
Jan 28, 2002
20
0
0
Maybe you guys can help me trouble-shoot this issue. I live in a college dorm thats wired for ethernet, and I'm running windows 2k. About every 5-10 minutes my connection freezes up and acts like it doesn't have a link. This happens while web-browsing, using instance messenger, online games etc. I basically have to restart the application that needs a constant connection or refresh the browser window until it comes back up. Usually opening up IE again fixes the link. I got in the habbit of having a dos window open and I do a "ipconfig /refresh" and that activates my link again also.

I just moved to a different room and I was hoping it was something with the particular port I was connected to, unfortunately the problem is still there. It also does the same thing with my laptop thats running win98.

Any suggestions on how to troubleshoot this would be greatly appreciated. Guy's on my floor have the same problem. I'll probably have to email the University tech support, but just wondering if anyone had anything else to suggest.
 

spidey07

No Lifer
Aug 4, 2000
65,469
5
76


<< Guy's on my floor have the same problem. I'll probably have to email the University tech support, but just wondering if anyone had anything else to suggest.

>>


If people on your floor have the same problem then it truly is a network issue (switch acting up, flaky fiber link, broadcast storm, spanning-tree, routing instability). Run a constant ping to your gateway IP address "ping x.x.x.x -t" and see if the pings fail when the problem happens. Also run a constant ping to your buddy's PC. If you can ping your 2nd hop router constantly as well, you can find this buy using "tracert x.x.x.x". Providing that kind of into to tech support will be very valuable and help them diagnose whether it is local or remote.

also is the only with internet traffic or does it affect your local?
 

Soran

Junior Member
Jan 28, 2002
20
0
0
also is the only with internet traffic or does it affect your local? Text

<< Text >>



Yes, it only affects internet traffic. Local traffic seems to flow just fine. I'm going to try tech support and see what they say. I switched from Dynamic IP to a static, and that didn't fix it.