Computer won't respond when resuming from sleep mode

mect

Platinum Member
Jan 5, 2004
2,424
1,637
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Just recently, my motherboard died and so I replaced it with what appeared to be a solid budget board, a Gigabyte GA-G31M-ES2L rev 2.4. Ever since then, everything works fine except that the computer will no longer resume from standby. The fans will spin up, but otherwise nothing happens, the monitor won't come on, and eventually I have to hold down the power button to get it to reboot, upon which it then says that it is resuming from hibernation (windows 7 64 bit).

It appears that I have some issue with my usb devices that are preventing my computer from resuming from standby. I ran powercfg -energy which indicated this is the problem, and the issue goes away if I unplug my usb keyboard/mouse combo (logitech easy call keyboard/mouse combo). I tried uninstalling and reinstalling the keyboard, but this doesn't help. I've also wondered if it is possibly a problem with the motherboard, possibly the usb driver although I thought those were pretty much just standard. Anyways, if anyone has any thoughts of things I could try, I'd appreciate it.

System Specs
Windows 7 64 bit SP 1
Gigabyte GA-G31M-ES2L rev 2.4
Intel E8400 processor
ATI Radeon HD 5750
Ultra V series 500 W PSU
OCZ Dual Channel 4GB PC6400 DDR2 800M
 

Puppies04

Diamond Member
Apr 25, 2011
5,909
17
76
Isn't there a setting in control panel somewhere where you can tick an "allow this hardware to wake computer up from sleep" option. Sorry i can't be more specific
 

Puppies04

Diamond Member
Apr 25, 2011
5,909
17
76
Found it... Go into device manager and doubleclick on mouse, go to power management and make sure the "allow this device to wake the computer" box is ticked
 

TJones2

Senior member
Oct 27, 2004
278
0
76
OP, I have the same problem with my Gigabyte board. Been looking for a solution for over a year, haven't found one, including the one above. What I do is set the power options to S1 instead of S3, this keeps the fans running but at least the monitor comes back on after sleep mode.
 

Puppies04

Diamond Member
Apr 25, 2011
5,909
17
76
Is the mobo shutting off all power to the USB ports when the computer enters sleep mode? If so is there any option to stop this in the bios?