computer runs, but does not post

SpecialistX

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Dec 17, 2004
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help! i recently assembled a computer (a64 3400+ s939 and asus a8v deluxe mobo, zalman cnps7000b-alcu)
im not sure if the cpu is the problem or anything but when u turn on the power switch, everything turns on including the fans/psu/video card/hdd) but nothing displays on the screen. the comp wont post. monitor remains on standby. there is no beep either. please help!
 

JBDan

Platinum Member
Dec 7, 2004
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From what you said I would start from scratch and reseat all components. I assume you have tested monitor with another pc. Is your mobo green light on? All connections snug especially the 2 from your PSU to your mobo?
 

SpecialistX

Member
Dec 17, 2004
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yes i have tested this on the monitor i am using now, along with another one. yes the green light turns on when u turn on the main power switch on the psu. and yes the connections are firmly in place from psu to mobo...
 

JBDan

Platinum Member
Dec 7, 2004
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Again srry but I would reseat the cpu make sure good connec and no bent pins. You have a reset button on your pc case? Asus A8v's are known to not cold boot very well. Try hittin that reset button. I have to do this sometimes to get monitor up. Cant hurt.
 

mechBgon

Super Moderator<br>Elite Member
Oct 31, 1999
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More info would help. If you want to be thorough, hit Quote on the bottom of this post and modify this fictional template to describe your own stuff. Or at least give us the brands/models of all the core hardware and cards including the power supply.

Oh, and welcome to the Forums :)




  • CORE HARDWARE
    • Power supply Antec TruePower 430
    • Motherboard Asus K8N-E Deluxe
      • Revision 1.03
      • BIOS 1005
    • CPU Athlon64 3000+
      • Core 130nm Clawhammer
    • Memory (2) 512MB Corsair XMS 3200C2 modules
      • Voltage Manually set to 2.7 volts
      • Timings AUTO, results in 2-3-2-6 @ 200MHz
  • CARDS
    • Primary video card ATI Radeon 9800Pro AGP 8x
    • Secondary video card Heh, I wish :p
    • PCI slot #1 (top) empty
    • PCI slot #2 empty
    • PCI slot #3 LeadTek Winfast TV/FM tuner card
    • PCI slot #4 Creative Audigy 2 ZS
    • PCI slot #5 LSI Logic Ultra160 SCSI
    • PCI slot #6 (board only has five PCI slots)
    • Case Antec Plus1080AMG
  • DRIVES
    • Boot drive 160GB Seagate 7200.7
      • Interface Serial ATA
      • Controller hosting this drive nForce3 SATA controller
      • Jumper setting not applicable (SATA)
    • Additional hard drive 40GB Seagate 7200.7
      • Interface Parallel ATA
      • Controller hosting this drive nForce3 standard ATA controller, primary channel
      • Jumper setting Master
    • Additional hard drive 18GB Seagate Cheetah 15k.3
      • Interface SCSI
      • Controller hosting this drive LSI Logic U160 card
      • Jumper setting SCSI ID 01
    • Optical drive #1 NEC 3500A DVD burner
      • Interface Parallel ATA
      • Controller hosting this drive nForce3 standard ATA controller, secondary channel
      • Jumper setting Master
    • Optical drive #2 Lite-On combo DVD-ROM/CD-RW
      • Interface Parallel ATA
      • Controller hosting this drive nForce3 standard ATA controller, secondary channel
      • Jumper setting Slave
  • OS AND SECURITY
    • Operating System WindowsXP Professional
    • Service Pack SP2
    • Internet connection Cable
    • Hardware firewall Netgear RP614 router
    • Software firewall WindowsXP firewall
    • Antivirus Norton Antivirus 2004

 

SpecialistX

Member
Dec 17, 2004
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Originally posted by: mechBgon



  • CORE HARDWARE
    • Power supply Fortron Blue Storm 12v v2.0 500w
    • Motherboard Asus A8V Deluxe
      • Revision not sure?
      • BIOS not sure?
    • CPU Athlon64 3400+
      • Core Newcastle
    • Memory (2) 512MB Mushkin Enhanced PC3200 value sticks?
      • Voltage stock?
      • Timings AUTO, results in 2.5-2-2 @ 200MHz
  • CARDS
    • Primary video card ATI Radeon 9600XT AGP 8X
    • Case Antec Super Lanboy
  • DRIVES
    • Boot drive 160GB Seagate 7200.7
      • Interface ATA
      • Jumper setting Master
    • Optical drive #1 Plextor PX-712A
      • Interface Parallel ATA
      • Jumper setting Master

    none of the bottom has been installed yet as this is a fresh build and again i have not yet been able to post, therefore none of this applies.
  • OS AND SECURITY
[/list]

 

mechBgon

Super Moderator<br>Elite Member
Oct 31, 1999
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Sweet, so you have a compatible CPU and a respectable power supply :cool:

Next, and I apologize if these are insulting questions :eek:

1) is the mobo mounted on top of standoffs, and are you sure there are exactly the same number of standoffs as the mobo has holes

2) is the ATX12V cable plugged in

3) is the mobo's CLRTC jumper in the Normal position like it should be

4) have you checked to ensure that the springy finger things on the rear I/O shield aren't getting into the USB ports or network jack

5) is the AGP card definitely bottomed out in both the top and bottom layer of contacts in the slot

6) are the memory modules in the blue slots (if you use just one, use slot DIMM_B1, third from left)

7) if you plug headphones or powered speakers into the green audio-out jack, do you hear the speech diagnostics saying anything?

8) check that the PSU is set for the right voltage for your locale (115 volts or 230 volts) on its slider on the rear

9) If all else fails, take the mobo out of the case and lay it on cardboard, then test it with only the absolute essentials: CPU/heatsink/fan, one memory module, video card. No drives, no case wires except power button, no keyboard, etc.

10) If it won't run on cardboard, try to verify the video card and memory as working in a known-working computer if possible, and consider testing the power supply as well. That would pretty much narrow it down to CPU and mobo if all the other stuff worked in another computer.


Hope that's some help :)
 

SpecialistX

Member
Dec 17, 2004
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the mobo is on standoffs and yes i made sure i dropped in the sufficient amount of standoffs. yes the atx12v and atx cable is plugged into the mobo. the jumpers have been left in stock positions so i assume those are normal positions. if they arent usually, please let me know. the springy things do not conflict with the ports. the video card is locked into the agp port and its firmly in place. yes i am only using 1 stick of ram. are you suggesting that i drop it into the middle blue one slot? the speakers do not work. the crummy speakers i dropped in for test do not draw power from a power jack. set psu to 115v. tested memory module... for sure working since i dropped it in my working comp. ill try the other stuff you mentioned that i didnt respond to.
 

cyberknight

Senior member
Sep 3, 2004
378
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if you are positive all your other parts work, then it's probably a dead motherboard.

Unless the CPU pins are bent to hell and officially mutilated, it's usually not the CPU's fault.
 

SpecialistX

Member
Dec 17, 2004
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i just tested my video card and psu with my working comp. i have determined that they are working properly. well the thing is... im not sure how the cpu or mobo ran into problems. i grounded myself properly before working with all my parts. if the cpu or mobo died, i would be devastated. those things are so expensive to replace :( now, how would i know if a part is defective? if they are, does anybody know about tiger direct's warrenty or coverage? i picked up their mobo+cpu combo deal from not so long ago. im also not sure if amd will honor the warrenrty since it is an oem processor and not the retail package. help, anybody?
 

SpecialistX

Member
Dec 17, 2004
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i am kind of a bit worried about the fact that the cpu and mobo are officially dead. i have been told that using tissue paper to lightly wipe/clean processor is a big no-no, and that the lint would be deadly if it gets stuck on the cpu/hsf. now that i think about it, i think i might have placed a bit too much AS5 on the top of the heatspreader. i was told that this wont be too big of a problem if i have a decent hsf to keep it cool, but cpu will get really hot because of the as5 acting as an insulation. does moving the mobo around in the case have a bad impact on it? i mean i took the best of care in handling it by only holding it on its sides. and after when i dropped the mobo into the case i kinda had to move it around a little bit. i think the pins in the back of the mobo might have scraped against the case... tell me, is this really bad? :confused: whats worse is that when i tested the health of the seagate hdd, it wasnt at 100% :( checked speedfan and the meter showed it dropped down to about 70% while my maxtors are at 100%. this isnt very good so far. having a pretty bad experience. can anybody tell me what to do at this point? can i still return my parts and claim it as defective? at least the hdd i mean. what can i do about the mobo and cpu to avoid having to pay for another one? i just want to get this thing up and running asap before the winter break is over.
 

cyberknight

Senior member
Sep 3, 2004
378
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cpu's aren't that weak. they can take quite a beating before they are disabled. Of course, I woudln't recommend everyone go trying that out though...
 

mechBgon

Super Moderator<br>Elite Member
Oct 31, 1999
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i have been told that using tissue paper to lightly wipe/clean processor is a big no-no, and that the lint would be deadly if it gets stuck on the cpu/hsf.
Identify the person who told you this and make them go away :evil:

i mean i took the best of care in handling it by only holding it on its sides. and after when i dropped the mobo into the case i kinda had to move it around a little bit. i think the pins in the back of the mobo might have scraped against the case... tell me, is this really bad?
No, that's ok.

does anybody know about tiger direct's warrenty or coverage?
Tiger Direct has earned a bad reputation for some scam-like activity they did a couple years ago. Most (older) Forum members won't shop there, period. But that doesn't mean you should give up without trying.

What I would do is take the CPU to a good local computer shop and ask if they can verify that the CPU works, for $35 or whatever they'd charge. You're positive it's a Newcastle-core 3500+ and not a Winchester?
 

SpecialistX

Member
Dec 17, 2004
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its not a winchester... and its not a 3500+, its a 3400+ ... crap now that i think about it, im just about 90% sure its a newcastle core, since i dont remember tigetdirect offering a clawhammer core along with the mobo as a combo.... man 35$ just to check a cpu :(
 

shimsham

Lifer
May 9, 2002
10,765
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skimming through i didnt notice if you tried a diff. power supply. try that, as ive had the same symptoms youve had, and only figured the ps out after i replaced the mobo/cpu.
 

rforum

Member
Oct 26, 2004
128
0
76
I have an MSI board and on the MSI forum some have had problems with dual rail power supplies with athlon 64's. Something to look at.
 

Andres3605

Senior member
Nov 14, 2004
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i just found something may help you out
http://forums.amd.com/index.ph...owtopic=28311&amp;st=0

"Yeah, I also bought an ASUS A8V plus 3400+ 939 from TigerDirect and it doesn't work because the A8V doesn't support the 3400+ yet. Would have been nice if I knew this before I bought it as a bundle.......

ASUS claims they are working on a bios fix for this but no date for completion yet.

Even if they do provide a new bios, am I correct in the understanding that I will be able to flash a bios in the A8V without a working processor? Is this what the EZFlash feature is about? Can I really interrupt POST and flash a bios without a working processor (3400+)?

Why has AMD not posted any information about this processor on their site...too new?

"
 

wcoffey

Junior Member
Nov 19, 2004
24
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friends should not let friends buy from tiger direct. with the thousands of vendors out there why do people buy from them. even some one that has been burned by them will go back and try it again
 

SpecialistX

Member
Dec 17, 2004
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Originally posted by: shimsham
skimming through i didnt notice if you tried a diff. power supply. try that, as ive had the same symptoms youve had, and only figured the ps out after i replaced the mobo/cpu.



actually i did try it on a diff psu... ive tried the fortron on my own rig and it powers it quite well... unless you are suggesting that i use my other neopower psu to try to run the other rig. btw, sorry i didnt mention this earlier, but im building this system for a friend.


Originally posted by: rforum
I have an MSI board and on the MSI forum some have had problems with dual rail power supplies with athlon 64's. Something to look at.


but this is an asus board =\ i dont think the same problem would occur in this would it?


Originally posted by: Andres3605
i just found something may help you out
http://forums.amd.com/index.ph...owtopic=28311&amp;st=0

"Yeah, I also bought an ASUS A8V plus 3400+ 939 from TigerDirect and it doesn't work because the A8V doesn't support the 3400+ yet. Would have been nice if I knew this before I bought it as a bundle.......

ASUS claims they are working on a bios fix for this but no date for completion yet.

Even if they do provide a new bios, am I correct in the understanding that I will be able to flash a bios in the A8V without a working processor? Is this what the EZFlash feature is about? Can I really interrupt POST and flash a bios without a working processor (3400+)?

Why has AMD not posted any information about this processor on their site...too new?

"



with that said, does this mean that the 3400+ and the asus board wont even post? how in the world do i flash without even being able to take the system under control :( ?? ill check out the thread right now.

 

mechBgon

Super Moderator<br>Elite Member
Oct 31, 1999
30,699
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Did you try firing up the Asus with only one memory module, plugged into slot DIMM_B1? Third from the left. Try that.
 

mechBgon

Super Moderator<br>Elite Member
Oct 31, 1999
30,699
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Actually, now that I look at Asus's CPU-support finder, even the single-module trick may not help if you've got a 3400+ with less than 1008 BIOS. :( What version is your BIOS? The number will be on a sticker on top of your BIOS chip.