Computer restarts when connected to internet *FIXED*

letsgetsilly

Senior member
Oct 27, 2002
397
0
0
Hey everyone,

System:
DFI Ultra Infinity 939 w/ latest nvidia nf4 drivers
Opteron 144
Maxtor 250gig
1gig Corsair Select
ATI 850XT
400 Watt Forton PSU

New computer reboots when the ethernet cord connected to a linksys router/cable internet connection is plugged in.

Had a new system working fine for a friend at my home, and transfered many gigabytes over a similar linksys router to his computer. Now, when he has the computer at home, games and everything work fine, everything is fine, but when the computer is connected through the router to the cable internet, it reboots within a few minutes.

I've never run into this before. Any help would be greatly appreciated.

Thanks,
Adam

p.s. I posted this in general forums with no luck
 

ivwshane

Lifer
May 15, 2000
33,575
17,104
136
Did you do the usual stuff? spyware and antivirus scans?


Have you looked into event viewer to see if and what windows is reporting?
 

spidey07

No Lifer
Aug 4, 2000
65,469
5
76
sure sounds like a worm/virus/trojan to me.

check the security thread in the software forum and follow the steps to a tee.
 

letsgetsilly

Senior member
Oct 27, 2002
397
0
0
Thank you all for the help, I really appreciate it and would like to get this fixed.

The computer is brand new, fresh install of windows xp and antivirus before any games were installed. Everything works fine except the internet continues to be a pain.

I do have some software on there that is not from such a legitimate source; however, there were antivirus and so on before the computer ever connected to the internet or software was installed.

PLUS, the computer transfered fine over the network, it is only the internet connection that affects it.

Is it possible that the router is causing this problem? My only other theory is PSU isn't strong enough. I will also try rebooting in safe mode w/ networking support, see if that works.
 

NogginBoink

Diamond Member
Feb 17, 2002
5,322
0
0
Upgrade your NIC drivers.

Do you see an event from SaveDump in your system event log? If so give us the hexadecimal numbers there.
 

letsgetsilly

Senior member
Oct 27, 2002
397
0
0
NIC drivers are included in the NF4 drivers from Nvidia. How do I get more updated than that?

I'll check on the SaveDump, thanks
 

ivwshane

Lifer
May 15, 2000
33,575
17,104
136
Didn't some one post issues with nf4 drivers (not all of them just a subset) caused issues with ati cards?

Still, you need to look at event viewer and see what was reported.
 

letsgetsilly

Senior member
Oct 27, 2002
397
0
0
He has it running successfully in safemode, which means there must be some type of software conflict. I'm going to go there now and try a bunch of tricks to see if I can get it running, namely check for spyware/virus, reinstall drivers, try a PCI NIC, and if necessary, reinstall windows.

I will post the event log message when I get it, thanks.

-Adam
 

ivwshane

Lifer
May 15, 2000
33,575
17,104
136
If he has it running in safe mode then it probably is a driver conflict/issue. The event viewer should be able to narrow it down.

I would completely remove the ati drivers and reboot and try the internet again (without letting windows install the ati card). If it works then you know it's a conflict with ati and the nvidia nic drivers.
 

letsgetsilly

Senior member
Oct 27, 2002
397
0
0
Event viewer doesn't have anything strange. no save dump in any area. I'm on the computer now, its working for a few minutes at least before it restarts.

Anything else i should be looking for in the event log?
 

letsgetsilly

Senior member
Oct 27, 2002
397
0
0
Fixed.

I uninstalled the "nvidia firewall program". That solved it. Man, that is so annoying.

Thanks for all the help.