Computer keeps restarting in XP

[ChaoZ]

My sister's computer keeps restarting when it hits the Windows XP Welcome screen. Before this happened she kept getting popups (I don't know what). Any suggestions?

 

[KGB]

Start Here-> Download F-Secure

Follow the directions to burn a disk and boot the affected machine with it.

 

[ChaoZ]

I did a system restore and had to reinstall drivers and fix settings. Took hours just to get the wifi working again. What a pain in the ass that was.

 

[KGB]

Originally posted by: ChaoZ
I did a system restore and had to reinstall drivers and fix settings. Took hours just to get the wifi working again. What a pain in the ass that was.

Did you ever detect what it was infected with?

 

[ChaoZ]

Originally posted by: KGBMAN

Originally posted by: ChaoZ
I did a system restore and had to reinstall drivers and fix settings. Took hours just to get the wifi working again. What a pain in the ass that was.

Did you ever detect what it was infected with?

Nope.

 

[KGB]

Originally posted by: ChaoZ

Originally posted by: KGBMAN

Originally posted by: ChaoZ
I did a system restore and had to reinstall drivers and fix settings. Took hours just to get the wifi working again. What a pain in the ass that was.

Did you ever detect what it was infected with?

Nope.

You should still run Malwarebytes, SuperAntispyware and ComboFix to clean it out.

 

[bwatson283]

Originally posted by: KGBMAN

Originally posted by: ChaoZ

Originally posted by: KGBMAN

Originally posted by: ChaoZ
I did a system restore and had to reinstall drivers and fix settings. Took hours just to get the wifi working again. What a pain in the ass that was.

Did you ever detect what it was infected with?

Nope.

You should still run Malwarebytes, SuperAntispyware and ComboFix to clean it out.

Spybot and NOD32 are a creat combo. Just run the Trial of NOD32

Doing to the system restore will most likely not remove the infection.

 

[ChaoZ]

Problem arises again. Now I get a winlogon.exe application error on the welcome screen. Computer restarts if I click ok or cancel on the error.

Edit: Did the recovery thing again. This time all the files and programs got deleted, didn't happen last time. Now that brat is giving me an attitude...

 

[TemjinGold]

If everything got deleted, you might as well format and reinstall Windows...

 

[bwatson283]

Originally posted by: bwatson283

Originally posted by: KGBMAN

Originally posted by: ChaoZ

Originally posted by: KGBMAN

Originally posted by: ChaoZ
I did a system restore and had to reinstall drivers and fix settings. Took hours just to get the wifi working again. What a pain in the ass that was.

Did you ever detect what it was infected with?

Nope.

You should still run Malwarebytes, SuperAntispyware and ComboFix to clean it out.

Spybot and NOD32 are a creat combo. Just run the Trial of NOD32

Doing to the system restore will most likely not remove the infection.

Well like we said, if you have scanned after you restored in the first point.