Computer freezing a lot :: What are typical causes?

Quad

Golden Member
Nov 18, 2000
1,222
0
0
i just put my 2 40gb hdd's in raid 0 last night, and did a fresh install of win2k. previously when i didn't have raid my system was rock solid. now it freezes a few times per day when just do anything light (ie. using internet explorer, winamp...anything). i have sp2 installed, via4in1's (v4.36), amd agp patch, all installed.

i have a tbird 1 ghz on my asus a7v133.

what are some typical causes of system freeze that i could look into?

thx in advance
 

minendo

Elite Member
Aug 31, 2001
35,560
22
81
What kind of temps are you getting on your CPU? There is a good chance that the cooling in your system may not be adequate and the CPU is getting too hot causing your lockups. Well, just a guess.
 

ZzB

Member
Sep 27, 2001
65
0
0
Possibly a PSU prob - often a cause of lockups etc... You should be fine with 300w but more is always nice.
 

Vegito

Diamond Member
Oct 16, 1999
8,329
0
0
Right, as mentioned... what was your previous VIA 4-in-1 driver version ? Did you change to a newer version ? I would look at some of the basic and if you have time, do a few test install ie, just bare w2k w/o the via and see how it runs with general windows app like ie and stuff and slowly add additional drivers and stuff
 

Quad

Golden Member
Nov 18, 2000
1,222
0
0
thx for the replies

i believe i had version 4.35 installed before, and now i installed v4.36

just this morning i installed 4.35 over top of 4.36
when i go home i'll see if its more stable.

i think my power supply is good quality. it's a powerman 300w.....before i formatted everything was fine, so i doubt that the psu is crapping out on me.

i have an alpha pal6035, with more than sufficient case cooling...
my idle temps are 45c, and again, temps never caused lock ups before the format :(

any other typical causes?

tia
 

cuteybunny

Banned
May 23, 2001
628
0
0
via bus master driver seem to be causing random lockup, it seem to be faster but not really when you have the native windows via driver with dma enabled.
 

911paramedic

Diamond Member
Jan 7, 2002
9,448
1
76
If you are using win2k go into admin and check your error logs there should be some good information there as to what happened. If not, since this is the first time this is happening, I might think about your raid controller. Is that the only thing that changed before the problem started?
 

Quad

Golden Member
Nov 18, 2000
1,222
0
0
^bump^

if my raid controller could be causing these lockups....what could i do about it?
 

cleverhandle

Diamond Member
Dec 17, 2001
3,566
3
81
What about IRQ conflicts? I got lockups (more frequent than yours, but not constant) from a conflict between my RAID controller and SBLive on WinXP.
 

Quad

Golden Member
Nov 18, 2000
1,222
0
0
well as usual, windows shows that everything is sharing irq 9, including my sblive and raid controller.
however, i have the sblive in pci slot3, which apparently does not share an irq with anything.

i tried uninstalling the via bus master driver....but i still get lockups. these lockups don't occur on their own (ie. if i leave the computer and come back several hours later.....it will be fine). it usually happens when i'm moving the mouse around etc

my mouseman was connected via usb...just now i changed it to ps/2 to see if that would help.

anyone have any ideas? thx in advance :)
 

Burnt

Platinum Member
Mar 20, 2001
2,211
0
0
My laptop's been freezing like a crazy because I just found out that I've been using the wrong heatsink with it. I can surf the net and all, but if I try to do anything that utilizes the cpu more, it will lock up.
 

Richard98

Golden Member
Jan 30, 2001
1,093
0
0
Have you updated the Promise drivers? I don't use Raid with my a7v133, but as I remember Raid Hard drives are connected to the Promise controller. As I understand (could be wrong), the via drivers are used only for the standard ide controller.

You may also try flashing the bios on the A7v133.
 

Quad

Golden Member
Nov 18, 2000
1,222
0
0
i believe i have the latest promise raid drivers. i got them from the european asus ftp (ftp.asus.de i think). i have the latest bios, 1008 01beta :(

 

cleverhandle

Diamond Member
Dec 17, 2001
3,566
3
81
It's not clear to me from your post whether the SBLive is still sharing IRQ 9 with the RAID controller. If they are, get the sound card off of IRQ 9 - I guarantee that's your problem (since it sounds exactly like mine). Try putting the SBLive in the lowest possible PCI slot (furthest from the AGP slot). The second lowest also works for me.
 

Quad

Golden Member
Nov 18, 2000
1,222
0
0
clever, windows reports that its sharing irq9......but it also reports that 10 other devices are also sharing this irq. i read in anandtech faq's that this is normal, because windows sets up virtual irq's (ie. it's possible that the raid controller and sblive aren't really sharing irq's)

when i go home i'll read my manual to see which slots are sharing, and also change up my pci slot. now that i think about it, everytime the system would freeze, my soundcard would be in use. last time it happened i was playing q3, time before that i think i had winamp open with an mp3 paused

any other ideas while i try this out?

thx in advance
 

cleverhandle

Diamond Member
Dec 17, 2001
3,566
3
81
It's "normal" in the sense that Windows 2000/XP does intentionally share IRQ's through ACPI. Unfortunately, it doesn't work too well with certain devices, RAID controllers in particular. Like I said, I'm near positive that's your problem. What else is on IRQ 9 BTW? It would probably be best if only the Promise was assigned to 9, but that might not be possible. From what I read, sound cards are the worst offenders in this category, however. Stuff like a USB controller shouldn't be a problem.
 

Quad

Golden Member
Nov 18, 2000
1,222
0
0
clever

Resource Device
IRQ 9 Microsoft ACPI-Compliant System
IRQ 9 Radeon DDR
IRQ 9 VIA USB Universal Host Controller
IRQ 9 VIA USB Universal Host Controller
IRQ 9 D-Link DFE-530TX PCI Fast Ethernet Adapter (Rev A)
IRQ 9 D-Link DE-528 Ethernet PCI Adapter
IRQ 9 PCI Serial Port
IRQ 9 Win2000 Promise FastTrak100 (tm) Lite Controller

those are all the other devices on irq9, BESIDES the sblive
going to change the card to another slot tonite and see what happens
 

cleverhandle

Diamond Member
Dec 17, 2001
3,566
3
81
Wow! That's a lot of crap on one IRQ, virtual or not. I'm still thinking that moving the sound card should be enough, though. But if there are still problems, there are also some BIOS options that may help. If there's one or more serial ports you don't use, they can be disabled in the BIOS - sometimes this frees up an IRQ for Windows to use for USB or a network card. There's also an option to toggle BIOS IRQ assignment for the USB on or off. Trying the other setting may help. There was a nice page somewhere that someone had written about SBLive IRQ 9 conflict in Win2k - I'll try to dig it up if moving the sound card doesn't help.
 

Bovinicus

Diamond Member
Aug 8, 2001
3,145
0
0
Heat, IRQ, and PSU problems are the main cause for locups. You could also suffer from memory problems. Sometimes the lack of memory can cause system freezing. This is because the use of the page file make a system far more unstable than purely using system memory. However, this uses causes GPF's as opposed to lockups.
 

Quad

Golden Member
Nov 18, 2000
1,222
0
0
before i try to move my sblive, i'm trying this PCI Latency Patch, found here

apparently, it fixes some of the problems that occur with via chipsets, such as sblive conflicts, freezing when copying from ide devices etc.