I built a Intel C2D rig for my sister last year and it's been working fine ever since. She usually leaves her computer on overnight but today she found that it was off in the morning. She lives 2 hours away so I'm trying to help her troubleshoot over the phone. When she tries to turn it on, she describes it as a slight buzzing sound, then nothing. No lights, no beep, no post. What are some things that she can do to troubleshoot? If I was there I could probably figure it out, but there's not much I'd be willing to have her do since she's might just mess things up more if she starts poking around inside the case. She also doesn't have any friends who are good with computers and her boyfriend doesn't know much either.
She also noticed there was an error message and weird symbols on the LCD of her HP Printer/scanner/copier, but it works fine after restarting that. Could this have the same cause such as a power surge or something or the result of the computer dying? They were both attached to the same surge protector but other things such as the TV, monitor and router still work.
Should she just take it to a computer shop and pay an arm/leg to get it fixed?
She also noticed there was an error message and weird symbols on the LCD of her HP Printer/scanner/copier, but it works fine after restarting that. Could this have the same cause such as a power surge or something or the result of the computer dying? They were both attached to the same surge protector but other things such as the TV, monitor and router still work.
Should she just take it to a computer shop and pay an arm/leg to get it fixed?
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