My wife works in a small office with 5-10 machines and it's time to replace them. What "brand" do you recommend? Is a standard commercial product better or one from a mom and pop computer shop?? Probably any computer would do fine, what they always have problems with is support and networking. I have built many machines for my self, but do not want to get involved in this. The computers are used for standard MS Office applications. At the moment they are using Win 98 on PII 266 machines. Would you recommend one machine with a bigger HD as a dedicated server and many smaller work stations?? Thanks. R.
Compaq, Dell, Micron, Gateway or ???
- Thread starter RickH
- Start date
dcdomain
Diamond Member
- Jan 30, 2000
- 5,158
- 0
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Dell... or Micron.
I've had horrible experiences with Compaq. And Gateway seems to be directed much more at home systems. I would say go with Dell, or if you can spend a little more for the extra speed go with Micron, they are generally faster, and they sell AMD systems too.
I've had horrible experiences with Compaq. And Gateway seems to be directed much more at home systems. I would say go with Dell, or if you can spend a little more for the extra speed go with Micron, they are generally faster, and they sell AMD systems too.
Yes I very agree with you dcdomain, Dell 1st chioce then Micron....no compaqs unless they are servers... I am compaqkilla hahahaha 
Micron!
I've had horrible experiences with Dell and Gateway.
But if you are buying a corporate PC it may be a different story.
I've had horrible experiences with Dell and Gateway.
But if you are buying a corporate PC it may be a different story.
Bignate603
Lifer
- Sep 5, 2000
- 13,897
- 1
- 0
seems like everybody is saying micron, lol. I actually think dells are decent... but of course, i would never buy a computer complete... takes the fun out of it...
A vote for Dell here. Dell may not sell Athlon systems, but Dell's overall reliability and service are second to none.
I currently have a Dell machine sitting around that has been running for 3 years straight, no problems, and the best customer support. The only drawback is lack of AMD. If you want AMD, go Micron. No gateway, no compaq, or HP or any other prebuilt! YUCK
Anything but compaqs
Dell, Micron, and Gateway are all very respectable companies
My personal Favorite is Dell, but many Universities use Gateways because of the price. But between Dell, Microm, and Gateway, you can't go wrong -- thats all for the Compaq's
Dell, Micron, and Gateway are all very respectable companies
My personal Favorite is Dell, but many Universities use Gateways because of the price. But between Dell, Microm, and Gateway, you can't go wrong -- thats all for the Compaq's
People who say Compaq's suck are generally people who believe the only things computers are used for is gaming and listening to mp3's.
Their corporate line(the DeskPro's) is excellent, and their servers are second to none in the x86 world.
Wouldnt even touch one for a home computer though, thats what homebuilt is for
Their corporate line(the DeskPro's) is excellent, and their servers are second to none in the x86 world.
Wouldnt even touch one for a home computer though, thats what homebuilt is for
GTaudiophile
Lifer
- Oct 24, 2000
- 29,767
- 33
- 81
I've owned two Gateways, and although I've had a few minor problems (bad TV Tuner), Gateway has always been quick to replace bad hardware for me. I upgraded to my first PC, a Gateway Pentium Pro 200 system, from using Macs all my life. A few days after I got it (for Christmas in 1996), a game I had bought installed DirectX on my system, and since my videocard drivers were not compatible with DirectX, I ended up screwing up my system. I spent 5 hours on the phone with Gateway as a result, and they fixed my problems. I have nothing but kudos for Gateway Tech Support and Gateway hardware.
Dell are very good machines but high priced. Now if you really want a quality machine go alienware Alienware.com
Alienware.comGTaudiophile, it must have been a while since you called up support at Gateway. I don't doubt that Gateway had really good customer service 5 or 10 years ago but have you tried them recently?
I bought a +$3,000 1Ghz Athlon in March the week it came out and had nothing but problems with their buggy MB and my Plextor 8/20 SCSI CD-R and they wouldn't help me, telling me they know there are issues with SCSI CD-Rs but since I didn't buy the CD-R from them tough luck. Maybe, just maybe I can understand them being impatient with someone who buys a low-end $8999 PC but I bought their top-of-the-line piece of junk and they treated me luck garbage. Even email correspondence didn't help. Take a look:
> Thank you for your e-mail.
>
> I have read your message and see that you have had
> countless problems
> with your Gateway computer and with the technical
> support that you've
> received.
>
> I apologize if the treatment was less than you
> expected. I assure you
> that Gateway has not become the number 1
> manufacturer of home computers
> by dissatisfying our clients.
>
> Our limited warranty and technical support are not
> very dissimilar from
> other computer manufacturers. Our phone technicians
> are highly
> scrutinized and monitored very closely for quality.
> If you had a bad
> experience with a technician, please provide me with
> the details of the
> situation and I can make sure that it is addressed
> accordingly.
>
> Reading through the limited warranty should explain
> why they referred
> you to the manufacturer for your SCSI card and why
> they could not assist
> you with the installation of the motherboard.
>
> http://www.gateway.com/help/support/8505295.shtml
>
> Thank you.
>
> Kyle
> Online Client Support Team
> Gateway
>
Thank you for your e-mail.
So I am left wondering what it is you are trying to accomplish.
I cannot say for sure that the known issue you are referring to really
applied or what else the issue could've been. We sell and support the
systems as they arrive to your house. We do not support even known
issues with any hardware that did not come from Gateway. Unless our
engineering labs discover the problem and decide that it affects enough
of our clients to post it, we rarely ever touch anything that is not
from us.
You do not seem interested in trying to fix your computer. If you
would
like to discuss how you can get your computer back up and running the
way that it came from Gateway I will be more than happy to do so. I
cannot viably discuss what has transpired between yourself and Gateway
because I don't have first hand knowledge of the situation. I will do
whatever I can within my guidelines to make you feel better about your
purchase.
Please let me know if I can be of further assistance.
Kyle
Online Client Support Team
Gateway
No help whatsoever, just sorry you're out of luck unless you want your PC back to its old buggy self.
I wish I had saved the correspondence I had with Dell when I bought their computer (which they misconfigured and blamed me for the problem). Now those guys really know how to piss off their home PC customers. Gateway and Dell can go to hell.
I bought a +$3,000 1Ghz Athlon in March the week it came out and had nothing but problems with their buggy MB and my Plextor 8/20 SCSI CD-R and they wouldn't help me, telling me they know there are issues with SCSI CD-Rs but since I didn't buy the CD-R from them tough luck. Maybe, just maybe I can understand them being impatient with someone who buys a low-end $8999 PC but I bought their top-of-the-line piece of junk and they treated me luck garbage. Even email correspondence didn't help. Take a look:
> Thank you for your e-mail.
>
> I have read your message and see that you have had
> countless problems
> with your Gateway computer and with the technical
> support that you've
> received.
>
> I apologize if the treatment was less than you
> expected. I assure you
> that Gateway has not become the number 1
> manufacturer of home computers
> by dissatisfying our clients.
>
> Our limited warranty and technical support are not
> very dissimilar from
> other computer manufacturers. Our phone technicians
> are highly
> scrutinized and monitored very closely for quality.
> If you had a bad
> experience with a technician, please provide me with
> the details of the
> situation and I can make sure that it is addressed
> accordingly.
>
> Reading through the limited warranty should explain
> why they referred
> you to the manufacturer for your SCSI card and why
> they could not assist
> you with the installation of the motherboard.
>
> http://www.gateway.com/help/support/8505295.shtml
>
> Thank you.
>
> Kyle
> Online Client Support Team
> Gateway
>
Thank you for your e-mail.
So I am left wondering what it is you are trying to accomplish.
I cannot say for sure that the known issue you are referring to really
applied or what else the issue could've been. We sell and support the
systems as they arrive to your house. We do not support even known
issues with any hardware that did not come from Gateway. Unless our
engineering labs discover the problem and decide that it affects enough
of our clients to post it, we rarely ever touch anything that is not
from us.
You do not seem interested in trying to fix your computer. If you
would
like to discuss how you can get your computer back up and running the
way that it came from Gateway I will be more than happy to do so. I
cannot viably discuss what has transpired between yourself and Gateway
because I don't have first hand knowledge of the situation. I will do
whatever I can within my guidelines to make you feel better about your
purchase.
Please let me know if I can be of further assistance.
Kyle
Online Client Support Team
Gateway
No help whatsoever, just sorry you're out of luck unless you want your PC back to its old buggy self.
I wish I had saved the correspondence I had with Dell when I bought their computer (which they misconfigured and blamed me for the problem). Now those guys really know how to piss off their home PC customers. Gateway and Dell can go to hell.
dcdomain
Diamond Member
- Jan 30, 2000
- 5,158
- 0
- 71
If you want awesome value have you given any thought on this company: http://www.cyberpowerinc.com If I wasn't going to build my own, I'd buy a computer from this place... I guess they don't have as long of a track record as the other companies, but I haven't heard any complaints about them. Any of you out there deal with this company yet? Looks good to me so far.
Alienware? Those are expensive too since they are gaming systems. Same as Gamepc.com, which makes great computers, they will just be more expensive and the extra power won't be necessary.
My first choice would be Micron, partly because of AMD systems, next would be Dell.
Don't even consider Compaqs. Sure for a thing that those systems would be used for it wouldn't be that bad but you could get a Micro or Dell which is way better.
My first choice would be Micron, partly because of AMD systems, next would be Dell.
Don't even consider Compaqs. Sure for a thing that those systems would be used for it wouldn't be that bad but you could get a Micro or Dell which is way better.
GTaudiophile
Lifer
- Oct 24, 2000
- 29,767
- 33
- 81
Well, put it this way, I am 90% sure that my next computer will be built by GTaudiophile Inc.! I have the knowledge to do it myself and for far less money. I pretty much built a computer for a friend and that was my first real test to see if I could actually do it. I was surpried how easy it was; it took far less time than I thought it would. We didn't run into problems until installing drivers, but I let him do that.
None of you have ever used the Compaq Deskpro line of computers. These computers come with 3 years of parts replacement warranty and are very reliable. Purchasing them from Compaq Direct, you can find some really good deals on them. Don't knock it 'til you've tried it! We have approximately 600 Deskpros on site and we very rarely have problems with them. More often than not, we have hard drive failures (usually Seagate Medalists on our old 200MHz Deskpros). Other than that, they are great computers.
compaq and dell are probably the best two companies for systems that will function soly in a business enviroment. I personaly think Dell has the better systems and support but both far outstrip the others in a business only atmosphear. Gatway should only be considered if you have your own onsite tech staff to support the systems because gatway isnt setup to properly support businesses. Micron while there systems are very nice also dosnt have the type of support you may require in such a small office. If your not buying any servers id skip compaq and go with the dell's you wont regret basing your decision on support quality and availabilty, and dell WILL get that job done in a timly fashion. or atleast they always have for all the companies i have refered to them
ModemMix
ModemMix
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