Come on people - help me help you

[Exterous]

Your email of 'Can you fix the aging report? Its not displaying a customer correctly. This is urgent.' gives me almost no fucking help as to what your issue actually is. Which of the 4 company units is this for? Which of the hundreds of customers within each unit is it? What isn't being displayed properly? Basic fucking information that it should be obvious I would need to know to help you. Meanwhile you are delaying the 'urgently needed' fix as I sit here posting on ATOT while waiting for your reply.

I swear some people just hit and issue and their brains just shut down

 

[Phoenix86]

All IT requests should just say "need help, urgent customer facing issue!"

 

[blackdogdeek]

Please do the needful and revert when complete.

 

[rudeguy]

Open notepad:

Type: "C: fix: aging_report"
Hit enter.

Close ticket.

 

[Exterous]

All IT requests should just say "need help, urgent customer facing issue!"

I like this idea. I could then create a rule that auto replies "Please reboot your computer."