Comcast

[Syrch]

I have a brand new comcast account that I use strictly for bills and its just littered with spam. Does comcast even have a spam filter? Just curious.

 

[LarryS]

I must get a 10:1 SPAM/Legit Email ratio on my Comcast account, it's sickening. They supposedly have a spam filter.

 

[Syrch]

heh, im gonna have to disagree with comcast on their spam filter

 

[draganjr]

I have the same problem with the spam. one day it would be 1 legit and the next it would be 2 legit and 50 spam.

 

[BrokenVisage]

I get so much spam on my Comcast email it's ridiculous, but I have a common word addy since I signed up when Comcast Broadband was brand new and still called @Home.

 

[JustAnAverageGuy]

I haven't check my Comcast email once since I ordered the service years ago.

I don't even know what it is.

 

[thomsbrain]

they do have a spam filter and it's on by default, even if you use POP3 access, I think. you have to log in to the web email account to see what it is filtering. and yeah, it is far from perfect!

 

[Cadop]

I work for Comcast in the CHSI department. We do have spam filters. One is built into the Webmail service on Comcast.net. Then we also have server spam filters. From what I am told, the leading ISP around the country all share the same information on spam filtering to try and stop it as much as possible. We even recently stopped permitting emails being sent to Comcast subscribers that didn't have a reverse DNS address. Not too sure how much this has helped, but yes, unfortunately it seems like Comcast subscribers get a lot of spam.

 

[Goosemaster]

Originally posted by: CadopWe even recently stopped permitting emails being sent to Comcast subscribers that didn't have a reverse DNS address.

that's been reaking havoc for any people..that said, you guys are not usuallly wrong in thsi case...people jsut need to get their DNS record in order.

 

[Cadop]

Yeah, we got quite a few calls about it. At least I did. It's nothing bad to have a reverse DNS setup so I don't see what the big deal is anyway for those companies.

 

[LikeLinus]

Originally posted by: Cadop
I work for Comcast in the CHSI department. We do have spam filters. One is built into the Webmail service on Comcast.net. Then we also have server spam filters. From what I am told, the leading ISP around the country all share the same information on spam filtering to try and stop it as much as possible. We even recently stopped permitting emails being sent to Comcast subscribers that didn't have a reverse DNS address. Not too sure how much this has helped, but yes, unfortunately it seems like Comcast subscribers get a lot of spam.

You guys are freaking morons (not sure about you). I've had problems with my node for over 2 months and they won't do a damn thing because of the money they'll have to pay to move users off the node or create a new one. They've basically told me to just call once a month and demand to have the price removed from my bill. What kind of BS is that. I'd change providers (and i probably still will) but I've had my email address since @home. Comcast is really starting to Piss me off.

 

[Goosemaster]

Originally posted by: LikeLinus

Originally posted by: Cadop
I work for Comcast in the CHSI department. We do have spam filters. One is built into the Webmail service on Comcast.net. Then we also have server spam filters. From what I am told, the leading ISP around the country all share the same information on spam filtering to try and stop it as much as possible. We even recently stopped permitting emails being sent to Comcast subscribers that didn't have a reverse DNS address. Not too sure how much this has helped, but yes, unfortunately it seems like Comcast subscribers get a lot of spam.

You guys are freaking morons (not sure about you). I've had problems with my node for over 2 months and they won't do a damn thing because of the money they'll have to pay to move users off the node or create a new one. They've basically told me to just call once a month and demand to have the price removed from my bill. What kind of BS is that. I'd change providers (and i probably still will) but I've had my email address since @home. Comcast is really starting to Piss me off.

I had node problems as well..a faulty router appearantly..and it took forever to fix

 

[Cadop]

That sucks guys, when things like that happen, the most we in the call center can do is send an email to maintenance supervisors and let them know of the issue. After that, we can't do anything else for it.

 

[LikeLinus]

Originally posted by: Goosemaster

Originally posted by: LikeLinus

Originally posted by: Cadop
I work for Comcast in the CHSI department. We do have spam filters. One is built into the Webmail service on Comcast.net. Then we also have server spam filters. From what I am told, the leading ISP around the country all share the same information on spam filtering to try and stop it as much as possible. We even recently stopped permitting emails being sent to Comcast subscribers that didn't have a reverse DNS address. Not too sure how much this has helped, but yes, unfortunately it seems like Comcast subscribers get a lot of spam.

You guys are freaking morons (not sure about you). I've had problems with my node for over 2 months and they won't do a damn thing because of the money they'll have to pay to move users off the node or create a new one. They've basically told me to just call once a month and demand to have the price removed from my bill. What kind of BS is that. I'd change providers (and i probably still will) but I've had my email address since @home. Comcast is really starting to Piss me off.

I had node problems as well..a faulty router appearantly..and it took forever to fix

Well, We've had had 4 or more line techs out to the house to check the problem. During peak times my speeds go to 70.00kbps! Less than 1MB of speed. All of the techs have agreed that my node is most likely overloaded (500 people). I've been told 3-4 times that it was being sent to the engineering dept and they would contact me. Guess what, they never have! They just don't want to spend the money it'll take to fix the issue.

 

[Malak]

Originally posted by: JustAnAverageGuy
I haven't check my Comcast email once since I ordered the service years ago.

I don't even know what it is.

Same here. I have 2 email accounts and neither have any spam. Gmail's spam filter seems to be working now, although in the beginning it wasn't so good. My other account is private and has never recieved any spam.

 

[Goosemaster]

Originally posted by: LikeLinus

Originally posted by: Goosemaster

Originally posted by: LikeLinus

Originally posted by: Cadop
I work for Comcast in the CHSI department. We do have spam filters. One is built into the Webmail service on Comcast.net. Then we also have server spam filters. From what I am told, the leading ISP around the country all share the same information on spam filtering to try and stop it as much as possible. We even recently stopped permitting emails being sent to Comcast subscribers that didn't have a reverse DNS address. Not too sure how much this has helped, but yes, unfortunately it seems like Comcast subscribers get a lot of spam.

You guys are freaking morons (not sure about you). I've had problems with my node for over 2 months and they won't do a damn thing because of the money they'll have to pay to move users off the node or create a new one. They've basically told me to just call once a month and demand to have the price removed from my bill. What kind of BS is that. I'd change providers (and i probably still will) but I've had my email address since @home. Comcast is really starting to Piss me off.

I had node problems as well..a faulty router appearantly..and it took forever to fix

Well, We've had had 4 or more line techs out to the house to check the problem. During peak times my speeds go to 70.00kbps! Less than 1MB of speed. All of the techs have agreed that my node is most likely overloaded (500 people). I've been told 3-4 times that it was being sent to the engineering dept and they would contact me. Guess what, they never have! They just don't want to spend the money it'll take to fix the issue.

my issue is that my uplaod woul cut out...ENTIRELY.

when I could manage to get a few packets out and get adownload going, I would get about 5-7Mbits/s down but websurfing was practically impossible

 

[Cadop]

What area are you guys in? I do support for the Ohio/WV/ Western PA area.

 

[wedi42]

the comcast spam filter catches at most 1/2 of incoming spam
thunderbird catches 90% of whats left.
so i get maybe 3-5 spams a day