Yesterday my dad called and said he has no internet connection and can't send photos for the building inspections he does. I figured it was just his computer finally giving up, so I found a SFF P4 system on Craigslist and bought it, then went to my parents' to set it up. First thing when I ran Explorer was some installer to download for Comcast. What ISP today has an installer? RR didn't and my U-Verse doesn't. Well, I figured it was necessary to agree to a new EULA or whatever with the switchover from Time Warner.
I ran it and it gave me an error and a number to call. I called it, and after 15 minutes on hold, the support lady said she was transferring me to sales, because there was no account for that phone number. WTF! I pay for my parents' internet and TV, and I have a bill right here showing: Comcast High Speed Internet 31.00, due by 7/17/07. How in the hell is this possible? I told them I'm cancelling service, and getting DSL instead. After months of great service from Time Warner Comcast has gone and screwed stuff up for no apparent reason.
I ran it and it gave me an error and a number to call. I called it, and after 15 minutes on hold, the support lady said she was transferring me to sales, because there was no account for that phone number. WTF! I pay for my parents' internet and TV, and I have a bill right here showing: Comcast High Speed Internet 31.00, due by 7/17/07. How in the hell is this possible? I told them I'm cancelling service, and getting DSL instead. After months of great service from Time Warner Comcast has gone and screwed stuff up for no apparent reason.