Thats brilliant eric but there are a lot of benefits of having a static IP...speed not being one of them.
Thats brilliant eric but there are a lot of benefits of having a static IP...speed not being one of them.
@Home also couldn't make any money. If no one stepped in to take over the customers, you'd be without service.
i heard a rumor some where that they (comcast) could not cut the tv programming from your house if you still subscribed to the modem service. Also, when you guys say 'basic cable' the normal 50-60 channels of crap (ie no movie channs)?? also, do they check to see if you can get DSL before cutting a deal? i will try, but it will be bluffing since i cant get DSL 
. thanks
. thanksEver since Comcast bought ATTBI, the cable modem service sucks. I am lucky enough to have a dish for
my TV, but internet service now crawls (not sure how they screwed this up since the network didn't change)
and I have had a hacker going after my system for over 3 weeks continuously. When I notify the abuse
group at ATTBI/Comcast I get no response. When I notify any other group (customer service, service problems,
etc.) they say that only the Abuse group can help me and they don't have a way to contact them either. This
is a sign of what happens when you have a monopoly. I can't wait to switch to DSL when the period I paid
for is up. SBC is offering $25/month for the first year which is good enough for me if I get to escape Comcast.
my TV, but internet service now crawls (not sure how they screwed this up since the network didn't change)
and I have had a hacker going after my system for over 3 weeks continuously. When I notify the abuse
group at ATTBI/Comcast I get no response. When I notify any other group (customer service, service problems,
etc.) they say that only the Abuse group can help me and they don't have a way to contact them either. This
is a sign of what happens when you have a monopoly. I can't wait to switch to DSL when the period I paid
for is up. SBC is offering $25/month for the first year which is good enough for me if I get to escape Comcast.
I'm 20000 feet from a CO at my new house so DSL is out (OK, I could get 128K iDSL, but that doesn't really count.) Sprint Broadband isn't taking new subs, satellite is obscenely expensive and the 1500ms pings are vicious, and I can't get my work to spring for a T1. I'm stuck with Comcast.
Here's my Comcast story - I called before I moved to see how much it would cost to move my service. "$20 for the TV and $25 for the internet" I was told. I was part of the rollout for TCI the month it first became available in Utah, almost four years ago. I stuck around when ATT grabbed them, when ATT ditched @home, and when Comcast took over.
So the technicians came out to my new house to install. TV, no problem, a simple move. Turns out it was $22.50, but I can eat the $2.50. Broadband, OTOH, was a fiasco. Since I'm in a former ATT area, I still had an attbi.com account. Comcast couldn't move that account, they had to set me up with a new Comcast account. They couldn't forward my email, although they had just send me a letter saying they'd support the attbi emails through 2004. If I could have somehow waited until June 30 to move, they would have created a new Comcast account as part of the transition and forwarded my attbi mail to it.
This was merely frustrating. My wife was a little pissed, because she got a lot more personal non-spam mail sent to her attbi account than I did. The thing that makes me want to scream is that they charged me the full $99 install fee because it wasn't a move, they had to create a new Comcast account. However, they refused to give me any new subscriber discounts or install waivers because I was already an existing customer. I think I have a pretty good argument that if they're going to call me a new subscriber for purposes of creating my account and deleting my old account, they should call me a new subscriber for purposes of billing, too.
Calls to CS got "there's nothing we can do" as a response. Of course, this is largely true - I know someone who works for Comcast CS, and she's said that the move ATT to Comcast has resulted in CS being almost completely unable to solve problems because everything has to be followed "by the book".
The TV's going at the end of the month. The broadband is going the minute I have any other affordable option.
I'm stuck with Comcast.Here's my Comcast story - I called before I moved to see how much it would cost to move my service. "$20 for the TV and $25 for the internet" I was told. I was part of the rollout for TCI the month it first became available in Utah, almost four years ago. I stuck around when ATT grabbed them, when ATT ditched @home, and when Comcast took over.
So the technicians came out to my new house to install. TV, no problem, a simple move. Turns out it was $22.50, but I can eat the $2.50. Broadband, OTOH, was a fiasco. Since I'm in a former ATT area, I still had an attbi.com account. Comcast couldn't move that account, they had to set me up with a new Comcast account. They couldn't forward my email, although they had just send me a letter saying they'd support the attbi emails through 2004. If I could have somehow waited until June 30 to move, they would have created a new Comcast account as part of the transition and forwarded my attbi mail to it.
This was merely frustrating. My wife was a little pissed, because she got a lot more personal non-spam mail sent to her attbi account than I did. The thing that makes me want to scream is that they charged me the full $99 install fee because it wasn't a move, they had to create a new Comcast account. However, they refused to give me any new subscriber discounts or install waivers because I was already an existing customer. I think I have a pretty good argument that if they're going to call me a new subscriber for purposes of creating my account and deleting my old account, they should call me a new subscriber for purposes of billing, too.
Calls to CS got "there's nothing we can do" as a response. Of course, this is largely true - I know someone who works for Comcast CS, and she's said that the move ATT to Comcast has resulted in CS being almost completely unable to solve problems because everything has to be followed "by the book".
The TV's going at the end of the month. The broadband is going the minute I have any other affordable option.
ericlp
Diamond Member
- Dec 24, 2000
- 6,137
- 225
- 106
No where in his post did it say "STATIC IP" tho, maybe I was a little harsh on the dude.
As far as I know you can't get a static ip anymore. Even tho my IP has not changed since I got my cable service. The only good thing about having a static ip is if one wanted to run a server but being how slow the upload speed is you couldn't have very many people on it. Not only that but it violates the contract of services. But don't let that stop you as I know many who do.
I refused to be forced to pay for cable service since I am a DTV user. I refused to pay $57 a month for internet access. I complained to Comcast and despite my requests, no attempt was made to retain me. I even told them that I was more than happy to pay the $42 that I was used to, but nothing. I was upset at first since I had a good experience with @home and attbi, but I am now happy that they didn't. I have SBC DSL now and all is good. Sure I lost a little speed, but I am excited to have a cable free house. I quickly realized that I really didn't need the extra speed.
Originally posted by: ethanrol
i heard a rumor some where that they (comcast) could not cut the tv programming from your house if you still subscribed to the modem service. Also, when you guys say 'basic cable' the normal 50-60 channels of crap (ie no movie channs)?? also, do they check to see if you can get DSL before cutting a deal? i will try, but it will be bluffing since i cant get DSL
I too had heard that, and when my promotional deal ends in July I'm going to cancel my digital cable and subscribe to their very basic cable service, which is i think 12 or 13 dollars, but only has around 10 channels. But when you run digital cable they can't shut off the higher channels, which is about 60 or 70...so I will still get the 40 dollar cable channels for 12 bucks. At least thats how I think it works...
Originally posted by: neurotrophik
I too had heard that, and when my promotional deal ends in July I'm going to cancel my digital cable and subscribe to their very basic cable service, which is i think 12 or 13 dollars, but only has around 10 channels. But when you run digital cable they can't shut off the higher channels, which is about 60 or 70...so I will still get the 40 dollar cable channels for 12 bucks. At least thats how I think it works...Originally posted by: ethanrol i heard a rumor some where that they (comcast) could not cut the tv programming from your house if you still subscribed to the modem service. Also, when you guys say 'basic cable' the normal 50-60 channels of crap (ie no movie channs)?? also, do they check to see if you can get DSL before cutting a deal? i will try, but it will be bluffing since i cant get DSL
Well, AT&T was quite sucessful in cutting off my TV cable and giving me internet access. In my case is was done by inserting a filter in my line. I removed the filter to test, and I got all channels. Not wanting the legal hassles, since AT&T was always in front of my house, I quickly replaced the filter. I suspect that the rumors that are out there about not being able to cut the TV is caused by a tech that forgets to add the filter, this is highly YMMV. Digital cable is highly addressable, they can limit that with ease.
I talked with two CSR at comcast last week and they denied me the 6mths for 19.99 - said I had alreadly been given 21.99 for 4 mths and I would have to wait until that expired - that they COULDN'T make the change. Another time they said i had 21.99 for 6 MTHS so I didn't insist on the 19.99 deal - which they were resisting anyway...
I called this week regarding an outage and decided to bring up the subject again. I am now getting 6 mths for 19.99.
It all depends who you talk to and they are capable of intentinally or unintentionally deceving you.
I called this week regarding an outage and decided to bring up the subject again. I am now getting 6 mths for 19.99.
It all depends who you talk to and they are capable of intentinally or unintentionally deceving you.
oh hell yeah. I called that 1-888-comcast number and i went to sales and they kept looping me to transfer me to that 1-866-7333 number. eventually after getting looped to that so i went to billing instead. talked to the guy and he was like "no that is not a valid offer for you, youd need to disconnect for 3-4 months if you were to get that offer. Talk to sales maybe they can help you" and i was like. Thanks bye. called that comcast number becuase i wasnt sure 866 was a free number. got redirected to that stupid 7333 nubmer again 2 times i hung up and called that number myself. i talked to the woman at sales and she said that was a valid offer. THANK YOU! Boston area here
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