Schadenfroh
Elite Member
In no particular order:
-They give you a (4) hour arrival window and they are still late or don?t show up at all, not even bothering to call.
-You call them up after they did not show and they tell you that they do not have numbers for work orders and that they can schedule you a new work order about 2 weeks later to fix your problems.
-Your local channels are all fuzzy and snowy (bad picture at all the TVs in the home of my family/friends in the area). The Comcast tech says this is due to signals from a military base about 40 miles away.
-The rabbit ears antenna for the said local stations provide a far superior image and sound quality than the cable.
-You have to listen to a recording about how to hook up your cable modem to your computer and how to reset it before you get to talk to a human to set up a service call.
-The ComCast remote is terrible. No light, poor ergonomics, ugly, gray lettering on a dark background (brilliant).
-Your TV and Internet goes out randomly and without warning about three times a month for about 5 hours each time and never while you are asleep. All of your neighbors complain that their cable TV and broadband does not work either, but when each person calls them up, they say that it is a coincidence that all the houses are having an outage in that neighborhood and that there must be a problem between each house and the pole.
-You are very happy when you find out that the repair crew is a contractor and does not work for Comcast. This means the job will get done right.
-Its ComCastic!
I must now switch to Direct TV and DSL.
-They give you a (4) hour arrival window and they are still late or don?t show up at all, not even bothering to call.
-You call them up after they did not show and they tell you that they do not have numbers for work orders and that they can schedule you a new work order about 2 weeks later to fix your problems.
-Your local channels are all fuzzy and snowy (bad picture at all the TVs in the home of my family/friends in the area). The Comcast tech says this is due to signals from a military base about 40 miles away.
-The rabbit ears antenna for the said local stations provide a far superior image and sound quality than the cable.
-You have to listen to a recording about how to hook up your cable modem to your computer and how to reset it before you get to talk to a human to set up a service call.
-The ComCast remote is terrible. No light, poor ergonomics, ugly, gray lettering on a dark background (brilliant).
-Your TV and Internet goes out randomly and without warning about three times a month for about 5 hours each time and never while you are asleep. All of your neighbors complain that their cable TV and broadband does not work either, but when each person calls them up, they say that it is a coincidence that all the houses are having an outage in that neighborhood and that there must be a problem between each house and the pole.
-You are very happy when you find out that the repair crew is a contractor and does not work for Comcast. This means the job will get done right.
-Its ComCastic!
I must now switch to Direct TV and DSL.
