comcast in MA, anyone else have a SH|TTY PING?

[LOLyourFace]

:frown:

 

[Hooligan]

reset/unplug your router/computer

 

[LOLyourFace]

Originally posted by: ChineseSkaterNoRice
reset/unplug your router/computer

how?

 

[Eli]

Originally posted by: LOLyourFace

Originally posted by: ChineseSkaterNoRice
reset/unplug your router/computer

how?

:Q

Check all your cable connections. Wire brush any jacks that look dull, brown or green.

I had HORRIBLE speed/ping/packet loss problems when I first got Cable. The cable jack was off in a dark corner of the room, so it was hard to see.

We had the cable people out several times, and they couldn't figure it out.

Then one day I took a lantern over into the corner, and noticed the cable jack was all green and corroded.

I wire brushed it, and my connection was then perfect. It kinda pissed me off. Although, we got 4 months free out of the whole thing. 😛

 

[Kadarin]

I'm on Comcast here in California, and my ping's pretty bad too. The problem, I believe, is that there are several cable splitters in the house, at least one of which is up in the attic where I cannot get at it very easily. I get decent download speed and don't play online games that need a low ping, so I just live with it...

 

[Eli]

Originally posted by: Astaroth33
I'm on Comcast here in California, and my ping's pretty bad too. The problem, I believe, is that there are several cable splitters in the house, at least one of which is up in the attic where I cannot get at it very easily. I get decent download speed and don't play online games that need a low ping, so I just live with it...

Hmm..

I have 2 cable splitters before my cable modem, and my pings are fine...

One of them is a higher quality grounded unit, but one is just a POS radioshack splitter.

Tracing route to forums.anandtech.com [168.143.107.163]
over a maximum of 30 hops:

1 8 ms 9 ms 9 ms 10.140.0.1
2 7 ms 7 ms 8 ms 12.244.84.1
3 10 ms 8 ms 10 ms 12.244.64.150
4 14 ms 15 ms 15 ms 12.244.72.34
5 14 ms 12 ms 13 ms gbr2-p70.st6wa.ip.att.net [12.123.44.61]
6 13 ms 13 ms 14 ms tbr1-p012601.st6wa.ip.att.net [12.122.12.161]
7 33 ms 28 ms 33 ms tbr2-cl1.sffca.ip.att.net [12.122.12.113]
8 37 ms 28 ms 28 ms ggr2-p390.sffca.ip.att.net [12.123.13.194]
9 31 ms 30 ms 29 ms p16-0-1-3.r21.plalca01.us.bb.verio.net [129.250.9.73]
10 34 ms 34 ms 31 ms xe-0-2-0.r20.plalca01.us.bb.verio.net [129.250.4.230]
11 91 ms 89 ms 90 ms p16-0-1-3.r21.asbnva01.us.bb.verio.net [129.250.2.193]
12 85 ms 88 ms 86 ms p16-4-0-0.r02.asbnva01.us.bb.verio.net [129.250.2.63]
13 85 ms 86 ms 86 ms ge-1-1.a00.asbnva01.us.ra.verio.net [129.250.26.97]
14 88 ms 91 ms 90 ms ge49.r1.vadc1.eicomm.net [168.143.105.78]
15 89 ms 86 ms 88 ms 168.143.107.163

Trace complete.

 

[LOLyourFace]

Originally posted by: Astaroth33
I'm on Comcast here in California, and my ping's pretty bad too. The problem, I believe, is that there are several cable splitters in the house, at least one of which is up in the attic where I cannot get at it very easily. I get decent download speed and don't play online games that need a low ping, so I just live with it...

the thing is, this horrible ping just started yesterday night! Nothing was ever touched, so it must be their service... any other specualtions?

 

[Eli]

Originally posted by: LOLyourFace

Originally posted by: Astaroth33
I'm on Comcast here in California, and my ping's pretty bad too. The problem, I believe, is that there are several cable splitters in the house, at least one of which is up in the attic where I cannot get at it very easily. I get decent download speed and don't play online games that need a low ping, so I just live with it...

the thing is, this horrible ping just started yesterday night! Nothing was ever touched, so it must be their service... any other specualtions?

..... That little tidbit of information would've been helpful in the first post.

If it is their service, there is nothing you can do except call it in.

 

[LOLyourFace]

Originally posted by: Eli

Originally posted by: LOLyourFace

Originally posted by: Astaroth33
I'm on Comcast here in California, and my ping's pretty bad too. The problem, I believe, is that there are several cable splitters in the house, at least one of which is up in the attic where I cannot get at it very easily. I get decent download speed and don't play online games that need a low ping, so I just live with it...

the thing is, this horrible ping just started yesterday night! Nothing was ever touched, so it must be their service... any other specualtions?

..... That little tidbit of information would've been helpful in the first post.

If it is their service, there is nothing you can do except call it in.

Tracing route to www.comcast.net [204.127.205.8]
over a maximum of 30 hops:

1 * 11 ms 9 ms c-24-147-124-1.ne.client2.attbi.com [24.147.124.
1]
2 19 ms 12 ms 8 ms 24.128.191.129
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 16 ms * 17 ms www.comcast.net [204.127.205.8]

Trace complete.

WTF?

 

[Eli]

Ewwww... that's really bad.

I'd call 'em up immediately.

 

[tallest1]

I'm getting the worst packet-loss in months on Cox cable (Florida). I called Tech Support and had the pleasure of dealing with an ass who said "they're working on it"

 

[Kadarin]

Originally posted by: LOLyourFace

Originally posted by: Eli

Originally posted by: LOLyourFace

Originally posted by: Astaroth33
I'm on Comcast here in California, and my ping's pretty bad too. The problem, I believe, is that there are several cable splitters in the house, at least one of which is up in the attic where I cannot get at it very easily. I get decent download speed and don't play online games that need a low ping, so I just live with it...

the thing is, this horrible ping just started yesterday night! Nothing was ever touched, so it must be their service... any other specualtions?

..... That little tidbit of information would've been helpful in the first post.

If it is their service, there is nothing you can do except call it in.

Tracing route to www.comcast.net [204.127.205.8]
over a maximum of 30 hops:

1 * 11 ms 9 ms c-24-147-124-1.ne.client2.attbi.com [24.147.124.
1]
2 19 ms 12 ms 8 ms 24.128.191.129
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 16 ms * 17 ms www.comcast.net [204.127.205.8]

Trace complete.

WTF?

I get similar output doing a traceroute to yahoo.com. Check out me pinging my default gateway...

john@linuxbox john $ ping 12.234.164.1
PING 12.234.164.1 (12.234.164.1) 56(84) bytes of data.
64 bytes from 12.234.164.1: icmp_seq=1 ttl=254 time=54.1 ms
64 bytes from 12.234.164.1: icmp_seq=2 ttl=254 time=13.7 ms
64 bytes from 12.234.164.1: icmp_seq=3 ttl=254 time=40.7 ms
64 bytes from 12.234.164.1: icmp_seq=4 ttl=254 time=15.8 ms
64 bytes from 12.234.164.1: icmp_seq=5 ttl=254 time=205 ms
64 bytes from 12.234.164.1: icmp_seq=6 ttl=254 time=34.7 ms
64 bytes from 12.234.164.1: icmp_seq=7 ttl=254 time=134 ms
64 bytes from 12.234.164.1: icmp_seq=9 ttl=254 time=52.8 ms
64 bytes from 12.234.164.1: icmp_seq=10 ttl=254 time=40.1 ms
64 bytes from 12.234.164.1: icmp_seq=11 ttl=254 time=19.6 ms
64 bytes from 12.234.164.1: icmp_seq=13 ttl=254 time=45.3 ms
64 bytes from 12.234.164.1: icmp_seq=14 ttl=254 time=24.5 ms
64 bytes from 12.234.164.1: icmp_seq=15 ttl=254 time=139 ms
64 bytes from 12.234.164.1: icmp_seq=16 ttl=254 time=18.1 ms
64 bytes from 12.234.164.1: icmp_seq=17 ttl=254 time=41.0 ms
64 bytes from 12.234.164.1: icmp_seq=18 ttl=254 time=72.8 ms
64 bytes from 12.234.164.1: icmp_seq=19 ttl=254 time=37.8 ms
64 bytes from 12.234.164.1: icmp_seq=20 ttl=254 time=38.1 ms

--- 12.234.164.1 ping statistics ---
20 packets transmitted, 18 received, 10% packet loss, time 19089ms
rtt min/avg/max/mdev = 13.728/57.164/205.233/49.830 ms

 

[Smolek]

Service in Chicago has sucked today. Mail server is complete unaccessibe and im lucky to get to three or four pages in under 20 mins.

 

[Eli]

I was having trouble accessing the mail server yesterday, but you can check your mail on comcast.net(web based).

It's working today though.