Comcast cracks down on heavy bandwith users....

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Skyclad1uhm1

Lifer
Aug 10, 2001
11,383
87
91
Originally posted by: Czar
Originally posted by: Dissipate
I think a lot of people in Europe deal with this already as they have monthly bandwidth caps from what I've heard.
yeah its like this here in iceland, you can download a max of 100megs to 5gigs, depends on what deal you get, then you pay extra for anything over it, this applies only for data coming from outside of the country, no limit inside.

http://traffic.simnet.is/public/utlond/utlond-samtals.html
check out this thing, this is the traffic of the biggest isp here, few weeks ago they offered free download from everywhere to their clients for one weekend, its very easy to spot when that was ;)

Suck it! :D
I fear people getting such low limits, when my (European) provider doesn't even complain when I use 75GB in a month :p
 

Zombie

Platinum Member
Dec 8, 1999
2,359
1
71
I don't know if you can take any legal action on this but I think there might some false advertisement charges :).

Because the stuff they show in ads does not look like 10 mb/day stuff. If they pull that crap here in Northeast I will switch to verizon in matter of seconds.
 

Lonyo

Lifer
Aug 10, 2002
21,938
6
81
Originally posted by: MystikMango
n00b question: How do you check to see how much you use? :confused:

Ask the company.

Except Comcast won't tell you.
rolleye.gif
 

arcenite

Lifer
Dec 9, 2001
10,660
7
81
DU Meter or NetLimiter (I use netlimiter, cause I can control my bandwidth as well as monitor it :))

Bill
 

Kadarin

Lifer
Nov 23, 2001
44,296
16
81
Originally posted by: Lonyo
Originally posted by: MystikMango
n00b question: How do you check to see how much you use? :confused:

Ask the company.

Except Comcast won't tell you.
rolleye.gif

Bingo. I don't have a problem with limits per se, but they need to be explicitly stated. Not kept secret.

I'm on Comcast, and haven't gotten such a letter, but if I do, I will cheerfully switch providers. (I subscribed before all this came out.)
 

Queasy

Moderator<br>Console Gaming
Aug 24, 2001
31,796
2
0
I was considering switching over from my Bellsouth DSL to Comcast's higher speed broadband. The ultimate plan was to make my house phone free since my wife and I primarily use our cell phones. However, I decided to stay with Bellsouth when all this stuff about Comcast placing invisible limits on how much you can upload and download came out.
See Comcast. You're business practices do affect how you are able to get and maintain customers.
 

Chadder007

Diamond Member
Oct 10, 1999
7,560
0
0
I would so sue Comcast for that.....

What about watching Cable TV?? Would they cut you off if you watched it more than 8 hours a day???
 

Conky

Lifer
May 9, 2001
10,709
0
0
If Comcast dared to question my bandwidth usage I would switch to DSL in a heartbeat. I've noticed that Comcast seems to only get heavyhanded when the customers have no other broadband options.

Comcast is supposed to double my speed shortly too. Why would you double the speed if you are trying to restrict usage? :p
 

TheBoyBlunder

Diamond Member
Apr 25, 2003
5,742
1
0
Originally posted by: Crazyfool
If Comcast dared to question my bandwidth usage I would switch to DSL in a heartbeat. I've noticed that Comcast seems to only get heavyhanded when the customers have no other broadband options.

Comcast is supposed to double my speed shortly too. Why would you double the speed if you are trying to restrict usage? :p

It's wonderfully idiotic, isn't it?
 

alkemyst

No Lifer
Feb 13, 2001
83,769
19
81
Here is the thing I really really doubt Nussbaum just has a happy-go-lucky movie trailer watching family. What usually end up being discovered should this issue get pushed is a warez/mp3/dvd site being found....occasionally it was a 'hacker' that must have done it.

Unlimited residential is not the same as unlimited commerical usage esp with cable as cable unlike DSL is a shared media. DSL gets affected though by alot of uploading. Almost every dialup company I knew would not let anyone stay logged in 24/7 on the unlimited plans unless they choose dedicated. By staying logged in you hold a modem....the idea with bandwidth is that same modem may service x amount of users every day as people log on and log off.

If you are in need of multi-gig transfers there is a reason why the same companies that offer a $40-50 unlimited plan also offer a limited $150 plan.

It's one thing to act stupid about it to the ISP, but come on guys he should all know by now unlimited sounds good to the average customer, but that is not really what you are getting....

&Aring;
 

WobbleWobble

Diamond Member
Jun 29, 2001
4,867
1
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I have gotten letters from my cable ISP, Shaw in Canada. So have my friends. They even called my house and force you to write an e-mail back saying that you will cut down on bandwidth.
 

bcterps

Platinum Member
Aug 31, 2000
2,795
0
76
It sucks for those of us that have no other broadband options. Comcast is the only game in town for me.
 

conjur

No Lifer
Jun 7, 2001
58,686
3
0
Guess they'll use these letters to weed out the high-bandwidth-usage customers and they'll just keep going merrily along charging the rest of their user base that same rate which matches nowhere near the bandwidth they could use.
 

pulse8

Lifer
May 3, 2000
20,860
1
81
Originally posted by: alkemyst
Here is the thing I really really doubt Nussbaum just has a happy-go-lucky movie trailer watching family. What usually end up being discovered should this issue get pushed is a warez/mp3/dvd site being found....occasionally it was a 'hacker' that must have done it.

Unlimited residential is not the same as unlimited commerical usage esp with cable as cable unlike DSL is a shared media. DSL gets affected though by alot of uploading. Almost every dialup company I knew would not let anyone stay logged in 24/7 on the unlimited plans unless they choose dedicated. By staying logged in you hold a modem....the idea with bandwidth is that same modem may service x amount of users every day as people log on and log off.

If you are in need of multi-gig transfers there is a reason why the same companies that offer a $40-50 unlimited plan also offer a limited $150 plan.

It's one thing to act stupid about it to the ISP, but come on guys he should all know by now unlimited sounds good to the average customer, but that is not really what you are getting....

&Aring;
Your post almost has no point.

1. Do you know for sure that the guy downloads warez/mp3/dvd?

2. What does a dial-up connection have to do with it? I know a member stated they changed his plans to 150 hours, but if the plan is unlimited, there shouldn't be limits on the usage. If there are limits, then they should be stated up front and not be kept secret. Using a dial-up your hogging a modem, but what am I keeping tied up if my cable internet is running 24/7?

3. If they expect high bandwidth users to buy premium packages, then Comcast needs to change their pricing structure to fit that.

4. If I sign up for unlimited anything, it better be unlimited or at least have the restrictions be open information.
 

alkemyst

No Lifer
Feb 13, 2001
83,769
19
81
Originally posted by: pulse8

Your post almost has no point.

1. Do you know for sure that the guy downloads warez/mp3/dvd?

I don't know that ... I said it was possible....I also said from experience in an ISP (my brother is also CTO of one) that these kinds of bandwidth problems are usually told to be "oh my kid likes to watch those commericals and trailers online...but on further investigation you will see it's not what is being told.

How much bandwidth is he using? That is the question. The article states A senior Comcast technician, who asked to remain anonymous for fear of losing his job, said letter-triggering usage is typically about 100 gigabytes a month, though it varies from city to city.

A hundred gigabytes of usage a month may not strain the system but some abusers, he said, consume more than a terabyte of data each month _ equal to about 1,000 gigabytes, or 1,000 copies of the Encyclopedia Britannica. Many run Web servers or offer copyright music or videos. Thirty minutes of high-quality video can consume up to a gigabyte.


100GB a month seems a little more than a 'internet-saavy' family.

2. What does a dial-up connection have to do with it? I know a member stated they changed his plans to 150 hours, but if the plan is unlimited, there shouldn't be limits on the usage. If there are limits, then they should be stated up front and not be kept secret. Using a dial-up your hogging a modem, but what am I keeping tied up if my cable internet is running 24/7?

In the beginning dial-up was said to be unlimited, and there are still dialups that are advertised as unlimited however, they will not let you on for 24/7...sometimes this is even stated in the terms.

With a Cable feed esp. since you are sharing bandwidth they are saying it's unlimited as far as time really...not bandwidth usage, I don't know if you are trying to be dense on this or just don't understand how it works. You get a couple cable users doing non-stop 3mbps streams and you are going to have bandwidth problems for your other users. So in reality, if you are constantly pegging your cable stream 24/7 you are just like the user that never logged out on dial up....it's not as bad in terms of that kind of direct connection, but you must draw the line in the sand.

From an advertising standpoint Comcast can't now say "We limit you to 5GB/month" when their competitor says "UNLIMITED".

3. If they expect high bandwidth users to buy premium packages, then Comcast needs to change their pricing structure to fit that.

I am sure it is mentioned. I don't use comcast but my DSL provider has clear tiers. If I wanted to step up my upload rate I would be forced into a commerical tier.

4. If I sign up for unlimited anything, it better be unlimited or at least have the restrictions be open information.

Probably is if you go and read. Either in fine print or on some page on the website or both. Usually as a clause for personal use only and something along the lines of normal usages. When you have 1000 customers doing one thing and 10 doing 100-1000x that those 10 are not normal usages.

&Aring;
 

pulse8

Lifer
May 3, 2000
20,860
1
81
Have you read the thread? Comcast is NOT giving out any information as to the limits imposed on the user or how much the user has used.

I understand how cable works and if they don't want their users using 3mbps 24/7, then why give them the ability to do so only to send them a letter with phantom limits?


You certainly assume a lot of information. You don't use Comcast internet, but assume they have tiered pricing based on your DSL company. I know some cable companys do and I have no problem with that, but Comcast is just jerking their customers around with this crap.

If they don't want people to use their internet as they have in the past, they need to state CLEAR RESTRICTIONS on the service.
 

alkemyst

No Lifer
Feb 13, 2001
83,769
19
81
Originally posted by: pulse8
Have you read the thread? Comcast is NOT giving out any information as to the limits imposed on the user or how much the user has used.

I understand how cable works and if they don't want their users using 3mbps 24/7, then why give them the ability to do so only to send them a letter with phantom limits?


You certainly assume a lot of information. You don't use Comcast internet, but assume they have tiered pricing based on your DSL company. I know some cable companys do and I have no problem with that, but Comcast is just jerking their customers around with this crap.

If they don't want people to use their internet as they have in the past, they need to state CLEAR RESTRICTIONS on the service.

Right they are not...there is a reason because you want to be a little high on that so some occasionally big users can do their thing.

You specify a 10GB 100GB 1000GB limit and you are going to have the abusers set up throttles and still be problems. So you will have to set a really lower than you'd want limit.

So what they are stating and is fair is that as long as you are using there service like a normal user you are ok. Trust me they are not going after even the slightly non-average. These cases are going to be legitimate rapes of bandwidth and not little petey and johnny downloading cartoons.

All there is we can do is assume....we have not been given any facts on this. Your comment is highly ironic plus I am not stating anything is cut and dry...these are my opinions on the matter.

We are not talking even a large minority of their customers.....if this was a 30-40% effect on their users I would say they are totally in the wrong.

Think about what the issue at hand is and not attempting to disagree with the observers.

&Aring;
 

Nitemare

Lifer
Feb 8, 2001
35,461
4
81
10MB a day is acceptable usage on broadband...LOL, that is too funny. I routinely do over 100MB a day on dialup