I've ordered from them probably about 100 times. used to use their cases for systems. Found out that this did not work for me as (in my packaging they'd break too often)
However, in the packaging they send...its double boxed...no way it could break...plus you're left w/ a extra big box and a bunch of peanuts
colorcase is awesome...I think its pretty much a couple man operation..since the same person answers the phone everytime...but none the less...
one time I got a case from them that was cracked...I phoned them...and they 2dayed out a new top (thats all that was cracked)
good service!
keep in mind though the same cases sell for 30-40 dollars less some places.