College Students Arrested For Refusing To Pay Tip

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JS80

Lifer
Oct 24, 2005
26,271
7
81
didn't partake? Did someone who works there take your order? then take it to the cook? then get it when it's ready? and ask you if you needed anything as you were picking it up to go? Aside from sitting at a booth and getting a glass of something to drink, and them stopping by twice for 10 seconds to ask if everything's okay. The take out order is exactly the same, you tip less because they don't have to spend the extra 30 seconds re-filling your drink. But nothing else is different. So I would say a to go order you're definitely partaking in their service and using a server to do it. Unless a robot answers your call, takes your order and gets it for you auto magically.

Tipping for crappy service sucks, but everywhere I eat has signs posted everywhere saying parties of 6 or more get a automatic gratuity added to their bill. I don't see how anyone could possibly fight this and win. It's posted, if you don't like it go somewhere that doesn't automatically add it. Chuck-E-Cheese is about the only place I can think of that doesn't though.

Epic fail post is epic fail.
 

shortylickens

No Lifer
Jul 15, 2003
80,287
17,081
136
Yet another reminder that places with mandatory tips are to be avoided. I still dont agree with the bars response either. I would not refuse a tip, but I would make my opinions known on a review site.
 

thegimp03

Diamond Member
Jul 5, 2004
7,420
2
81
LOL at some of the uploaded pics of the Pub on yelp.

ROFL. Would not have seen that if you hadn't mentioned it. Holy shit..."Table Serving"..."Valet Service". I'm expecting the pics to get worse.

It's overkill that the pub had the people arrested, but, they failed to read the print on the menu and the receipt. They should have talked to the manager and server and said that service was horrible. Even the bartender would have noticed after awhile if they had a served seat and had to go to the bar to get refills on drinks. If the service is that bad, the waiter should either eat the tip himself or be fired.
 

QueBert

Lifer
Jan 6, 2002
22,975
1,175
126
Epic fail post is epic fail.

Doubtful, I have a friend who works at Roadhouse steakhouse, and she's told me she spends more time with a majority of the phone in to-go orders than the people who come in and sit down. Why? Because the majority of people who call an order in don't have a menu in front of them and end up asking her a ton of questions about "do you have this" Do you think she should get no tips at all, when technically she's providing them with more service? I would imagine her experience isn't uncommon at all. I've been with friends when they call in orders and almost all have no fucking clue what's on the menu and end up taking 10 minutes to place an order for 5 people.

But I guess because she's not bringing the to-go people water and drinks she shouldn't be tipped, it's not her time that's worth month it's the drinks right?
 
Mar 11, 2004
23,444
5,852
146
didn't partake? Did someone who works there take your order? then take it to the cook? then get it when it's ready? and ask you if you needed anything as you were picking it up to go? Aside from sitting at a booth and getting a glass of something to drink, and them stopping by twice for 10 seconds to ask if everything's okay. The take out order is exactly the same, you tip less because they don't have to spend the extra 30 seconds re-filling your drink. But nothing else is different. So I would say a to go order you're definitely partaking in their service and using a server to do it. Unless a robot answers your call, takes your order and gets it for you auto magically.

Tipping for crappy service sucks, but everywhere I eat has signs posted everywhere saying parties of 6 or more get a automatic gratuity added to their bill. I don't see how anyone could possibly fight this and win. It's posted, if you don't like it go somewhere that doesn't automatically add it. Chuck-E-Cheese is about the only place I can think of that doesn't though.

BTW - At least in California, a mandatory addition for parties of 6 or more is definitely legal. They consider it a legal binding agreement because it's posted for everyone to read, and by eating there in a group of 6 or more you're agreeing to the conditions posted. It might very in other states I dunno.

You are fucking retarded. I'm not even going to bother pointing out why you're so incredibly stupidly wrong, as it'll just be a waste when presented with idiocy that overwhelming.
 

JS80

Lifer
Oct 24, 2005
26,271
7
81
Doubtful, I have a friend who works at Roadhouse steakhouse, and she's told me she spends more time with a majority of the phone in to-go orders than the people who come in and sit down. Why? Because the majority of people who call an order in don't have a menu in front of them and end up asking her a ton of questions about "do you have this" Do you think she should get no tips at all, when technically she's providing them with more service? I would imagine her experience isn't uncommon at all. I've been with friends when they call in orders and almost all have no fucking clue what's on the menu and end up taking 10 minutes to place an order for 5 people.

But I guess because she's not bringing the to-go people water and drinks she shouldn't be tipped, it's not her time that's worth month it's the drinks right?

Wow, you managed to post an even more epic fail post than your previous epic fail post.
 

Number1

Diamond Member
Feb 24, 2006
7,881
549
126
Question: If it's mandatory, HOW IS THAT A "GRATUITY" IN THE VERY SENSE OF THE WORD?

Waffle House does this for to-go orders. If you didn't partake in their service, it's even stranger to call it "gratuity."

They can call it whatever they want. You agree you're going to pay it when you order.
 

CTrain

Diamond Member
Sep 26, 2001
4,940
0
0
Very few places do mandatory gratuities, and the ones that do almost always have lousy service. If I see a sign like that, I immediately leave and go somewhere else.

Say what ??
The majority of restaurant always tack on the 15%-18% mandatory gratuities with big parties(6+).

Being a server, I'm still siding with the patrons.
If the services were bad, the grat should have been taken out.
Our managers will always take off the gratuities if the guests were right about bad service.
The manager in charge is a moron.
He quoted that they tried to comp part of the meals...
If that was true, should that have cancel out the gratuities ?? Why the hell did you call the cops ??
Beside, the pubs is getting so much bad publicity now that they might as well close up.
They are going to lose alot of business.
And I wouldn't want to work there as a server.
People will go there just to find a reason not to tip.
 

silverpig

Lifer
Jul 29, 2001
27,703
12
81
Doubtful, I have a friend who works at Roadhouse steakhouse, and she's told me she spends more time with a majority of the phone in to-go orders than the people who come in and sit down. Why? Because the majority of people who call an order in don't have a menu in front of them and end up asking her a ton of questions about "do you have this" Do you think she should get no tips at all, when technically she's providing them with more service? I would imagine her experience isn't uncommon at all. I've been with friends when they call in orders and almost all have no fucking clue what's on the menu and end up taking 10 minutes to place an order for 5 people.

But I guess because she's not bringing the to-go people water and drinks she shouldn't be tipped, it's not her time that's worth month it's the drinks right?

She cashes her paycheck right? How about she does her fucking job for the wage she agreed to?

Imagine if this 6 or more BS applied everywhere.

Oh, 6 people in your minivan? Yeah 18% surcharge.

Oh you're using these groceries to have dinner with friends? 18% surcharge.
 

grrl

Diamond Member
Jun 21, 2001
6,204
1
0
They got what they deserved for failing at reading and comprehension. The allegation, probably true, that the service sucked is irrelevant, the gratuity notice is printed for all to see.

Fuck them.

Wow, you're a bad ass.

The failure came in when they didn't take their complaints to the manager.
 

QueBert

Lifer
Jan 6, 2002
22,975
1,175
126
Wow, you managed to post an even more epic fail post than your previous epic fail post.

Yeah, I epically failed by pointing out how a server I know typically spends twice as much time with a customer on the phone as she does with a sit down customer. I guess since the sit down customer is in the establishment sitting down they are magically different and her time is worth more, even if it's less time spent. That makes sense, I think?

wait no it doesn't, but I'm epic failing? lol ATOT cracks me up.



She cashes her paycheck right? How about she does her fucking job for the wage she agreed to?

Imagine if this 6 or more BS applied everywhere.

Oh, 6 people in your minivan? Yeah 18% surcharge.

Oh you're using these groceries to have dinner with friends? 18% surcharge.

Everyone I know who has worked as a sever does so because of the tips, not the $ they're paid. She wouldn't have agreed to work for minimum wage if there wasn't a tipping system in place.
 
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shortylickens

No Lifer
Jul 15, 2003
80,287
17,081
136
Even though I dont agree with everything QueBert says, I am having trouble figuring out why its required to personally assault him.
WTF does that do besides create hatred?
 

I Saw OJ

Diamond Member
Dec 13, 2004
4,923
2
76
If a tip becomes manditory its no longer a tip, it is now a fee. They charge an 18% to parties with 6 or more and those college guys skipped that fee, so yes, theft.
 

Kaido

Elite Member & Kitchen Overlord
Feb 14, 2004
51,464
7,214
136
If a tip becomes manditory its no longer a tip, it is now a fee. They charge an 18% to parties with 6 or more and those college guys skipped that fee, so yes, theft.

Yeah. I want to argue the other side, but if it's mandatory, it's mandatory, even if you don't agree with the service. Your best bet is to take it up with the manager, then take it to the news if he doesn't fix it. Everyone has cell phone cameras now, so it's not hard to document proof.

Poor handling of marketing on the restaurant's part though. They're screwed now! :biggrin:
 

JohnCU

Banned
Dec 9, 2000
16,528
4
0
Please get it right, that's Anti-Racist troll.

negro.gif
 

timosyy

Golden Member
Dec 19, 2003
1,822
0
0
It's overkill that the pub had the people arrested, but, they failed to read the print on the menu and the receipt.

They didn't "fail to read the print on the menu and receipt", I'm sure it was a conscious decision on their part NOT to pay the gratuity.

Anyways, the Deputy Police Commissioner in some linked video on Yelp about the incident said he didn't think the charges would stick.
 

darkxshade

Lifer
Mar 31, 2001
13,749
6
81
The menu clearly states, "18 percent gratuity added to check of parties of 6 of more," and a similar message is printed on receipts

This is not enough IMO, unless it's in big bold black letters on a white background on the front of the menu or they tell you before you order but no, it's usually just a small fine print somewhere at the back under the drink selection. This can easily be missed and by the time you see it on the receipt, it's too late anyway. I don't look at a menu looking for fine prints, I look at it to find what I want to eat. So just because it's on the menu does not obligate me to pay the "mandatory" gratuity if this is their excuse. Can I write "20% penalty will be deducted from my bill for bad service" on the back of my credit card and expect to get away with doing a chargeback of 20% on the bill? I don't think so.
 

MoPHo

Platinum Member
Dec 16, 2003
2,978
2
0
They didn't "fail to read the print on the menu and receipt", I'm sure it was a conscious decision on their part NOT to pay the gratuity.

Anyways, the Deputy Police Commissioner in some linked video on Yelp about the incident said he didn't think the charges would stick.

Very few places have laws that require you pay tipping so unless this locality is one of them, charges probably won't stick.