cold: Federick's hollywood- lost returns!?!

[dealonfire]

we bought some stuff at federick's hollywood with the 20% off sale. but the quality of the products are nothing like the pictures you see on their website. they look cheap.

we returned them to federick's via usps priority mail. after almost two months, they are telling us they didn't receive it!! some csr will say "it takes 60-90 days for the return to be processed" and tell me to wait. some say I need to contact the postal office. they tell me unless I can tell them who received the package they can't track it.

I think either federick's hollywood lost my package or they simply didn't bother to process the return since the return package wasn't sent insured.

does anyone know if I can file a dispute with my credit card company and get my money back in situations like this? thanks

 

[Soong]

when returning things you should always send it via a way in which you can track...you should have shelled out some more $$ for fedex, UPS, or even USPS tracking... a few extra bucks is worth not having the headache you have now.. my 1.5 cents...damn inflation

 

[rahvin]

You have just learned a valuable lesson. It didn't get anywhere unless you can prove it did. You didn't put a tracking or insurance on it, so YOU took the risk that it would be stolen (even by fredricks own employees). Deal with it, move on and if you protest with your CC company you will lose the dispute.

 

[MrPhelps]

The only reason I cilcked on this post was it reference "fredericks" HA

 

[vegetation]

Well, it's pretty damn hard for a package to be lost these days. Delayed, yes, but not lost unless you hand wrote the address in such an illegible way. You can try to put in a report to the postal inspectors -- if they see a pattern of "lost" packages to a particular address then they will open an investigation. But otherwise, don't expect any monetary compensation.

 

[Shaftatplanetquake]

I bet fredericks comes through in 2-3 months. probably didn't get lost, the probably just suck

 

[conjur]

Frederick's does have a Holiday Clearance going on right now...up to 50% off.

And there's a coupon code floating around for free shipping on orders $85 and above.

 

[xsecurity]

Fredricks IS cheap.. like something you'd get out of Adam and Eve..It's all whore clothes..

For the really classy stuff, Victoria's Secret is the BEST.

 

[conjur]

Whore clothes? Hardly.

VS is a bit $$ at times.

 

[Shippy]

It may be too late to dispute the charge, but what the hell you may as well do it? All they can tell you is no, right? you'll never know unless you try. Reminds me of a free DVD player....

 

[dealonfire]

federick's tell me to wait for 60-90 days for the return to show up in the computer as "received". if that is true what kind of tracking system do they have? I seriously doubt the postal system lost my package. I used the provided return address sticker. Besides, we mailed it in Los Angeles, and the package is going to Hollywood!

 

[Bob61]

Excellent post in the HOT DEALS - I'll take two... wait, where the f' is the deal???? Ohh... there is none... I'll take three then....

 

[riznick]

Maybe your package is in your underwear.

 

[szymcom]

I returned something to Frederick's in the past with no problem. I don't know about the Hollywood return address though, I had to ship it back to Arizona.

Good luck,

Szymon

 

[Ziptar]

When shipping via USPS you should not only shell out for the tracking number but you should also get insurance, anything over $51.00 has to be signed for... Even if its less than $51 insure it for that amount anyway...

 

[popeye44]

QUOTE: Riznick Maybe your package is in your underwear.
maybe it's in the fredricks underware