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Cisco will give up on your hardware after 3 years

M

MikeShunt

Member
We had the head network guy tell us that cisco wont support our core switches once they are 3 years old. They want us to trade them in for newer models which woudl costs us tens of thousands. This is really anoying as there hardly a spec of dust on this hardware and now cisco want nothing to do with it.

We are having to source 3rd party support.

be warned.


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PM has been sent to clarifiy trolling status - other posts seem to be of a valid nature

Anandtech Moderator
 
Originally posted by: MikeShunt
We had the head network guy tell us that cisco wont support our core switches once they are 3 years old. They want us to trade them in for newer models which woudl costs us tens of thousands. This is really anoying as there hardly a spec of dust on this hardware and now cisco want nothing to do with it.

We are having to source 3rd party support.

be warned.
Click to expand...

Joined 6/21/07, 5 posts. So who is it you're shilling for? Foundry? Extreme? Juniper?

Don't be warned, be informed. Research before you spew garbage like this.

Oh, and why not just post the name and coordinates of this head network guy while you're at it?
 
Your head network guy is, of course, very wrong (as well as probably being an idiot).

You're not the guy that was pushing the Chinese switches that 3COM (may their name ever be cursed) decided to push as their very own, are ya?

In fact, if you have a switch that is old, and it breaks, AND they don't happen to have any for RMA at the time, Cisco will front you another (newer) switch until one of your model becomes available. We had to do this for an old 2900XL semi-recently.

The other possible scenario is that you have a bunch of eBay Frankenstein ("fwankenSHTEEN") Cisco equipment (much of which is End of Life) that is pieced together with whatever the seller could find (i.e., non-Cisco memory, Flash ...). You buy it ("Cheap"), get a Cisco contract, and Cisco doesn't replace non-Cisco stuff ... then you're hosed.

Anyway, your guy is wrong. Go maim him and make him watch political debates for the next six months.


Scott
 
End of support is 6 years after end of sale announcement.

Even after 6 years they will replace your equipment if it fails with a current model.

Your network guy is severely misinformed.
 
Originally posted by: MikeShunt
suit yaselfs

the situation is how I told it.
Click to expand...

You couldn't afford to buy a clue that tells you the amount of expertise, experience and credential that contributes to this forum, yet you come in spewing written diarrhea all over it.

There's only one reason that happens; overflow.
 
Originally posted by: p0lar
Originally posted by: MikeShunt
suit yaselfs

the situation is how I told it.
Click to expand...

You couldn't afford to buy a clue that tells you the amount of expertise, experience and credential that contributes to this forum, yet you come in spewing written diarrhea all over it.

There's only one reason that happens; overflow.
Click to expand...

😀
 
Originally posted by: MikeShunt
We had the head network guy tell us that cisco wont support our core switches once they are 3 years old. They want us to trade them in for newer models which woudl costs us tens of thousands. This is really anoying as there hardly a spec of dust on this hardware and now cisco want nothing to do with it.

We are having to source 3rd party support.

be warned.
Click to expand...

you and your head network guy are idiots. have a :cookie:


edit what happened to the cookies?
 
Originally posted by: MikeShunt
We had the head network guy tell us that cisco wont support our core switches once they are 3 years old. They want us to trade them in for newer models which woudl costs us tens of thousands. This is really anoying as there hardly a spec of dust on this hardware and now cisco want nothing to do with it.

We are having to source 3rd party support.

be warned.
Click to expand...

Hey Mods, this guy should be banned immediately...
 
Originally posted by: realEZE
Hey Mods, this guy should be banned immediately...
Click to expand...

And, adding to the pile is a 2 month old member calling for the ban of a 2 day old member. Twilight anyone? 😛

 
You're traveling through another dimension -- a dimension not only of sight and sound but of mind. A journey into a wondrous land whose boundaries are that of imagination. That's a signpost up ahead: your next stop: the Twilight Zone!

You unlock this door with the key of imagination. Beyond it is another dimension: a dimension of sound, a dimension of sight, a dimension of mind. You're moving into a land of both shadow and substance, of things and ideas. You've just crossed over into... the Twilight Zone.

There is a fifth dimension beyond that which is known to man. It is a dimension as vast as space and as timeless as infinity. It is the middle ground between light and shadow, between science and superstition, and it lies between the pit of man's fears and the summit of his knowledge. This is the dimension of imagination. It is an area which we call "The Twilight Zone".
 
Originally posted by: p0lar
Originally posted by: realEZE
Hey Mods, this guy should be banned immediately...
Click to expand...

And, adding to the pile is a 2 month old member calling for the ban of a 2 day old member. Twilight anyone? 😛
Click to expand...

Yeah, cause my membership duration is directly related to my ability to spot BS 😉

I'm a long-time lurker, and I actually like the discussions that go on in Networking.
Which is why I decided to start posting.

I'm trying to end this thread, because someone reading it might actually believe it is true.

At worst, this is libel against the guys who build the stuff that routes all your useless posts around the net.
 
You're not the guy that was pushing the Chinese switches that 3COM (may their name ever be cursed) decided to push as their very own, are ya?
Click to expand...

The Huwei/3com deal? Curious, what was your issue with it?

 
No problem with Huawei, I haven't played with them: I have no direct knowledge to render an opinion either way.

My problem was (is) with 3COM and their decision (once upon a time) to just dump their Enterprise business ... no warning, no apologies, just " we're outta here, ya'll have a nice day!"

I have other personal scrapes with 3COM directly going back to their ATM offerings & some other stuff from my days in the Lab.

I would go back to ThickNet and vampire taps (or Token-Ring, or Arcnet, or Orchid, or Corvus OmniNet, or AppleTalk I) before I purchase, recommend a purchase, or intentionally touch 3COM product again. They are waaaaaay down there in their business practices, ethics, and loyalty to their customers and partners.

IMHO, I can't think of a more reprehensible network hardware company. Even 'Tron never pulled that kind of crap on their customers & partners.

So, again, they have decided to get back in the business ... let 'em rot.

I don't trust 'em; I don't like 'em, and most of the old customers that I still talk to don't either.

If you want a Huawei switch, buy it with a Huawei label and let 3COM wither & die (and good riddance).

But that's just my opinion (since you asked)

Scott

 
If you want a Huawei switch, buy it with a Huawei label and let 3COM wither & die (and good riddance). But that's just my opinion (since you asked)
Click to expand...

I apreciate it, I was definately curious. I've spent the last few months working on a deal with Huawei so when I saw that it caught my eye....


 
Originally posted by: bsobel
I apreciate it, I was definately curious. I've spent the last few months working on a deal with Huawei so when I saw that it caught my eye....
Click to expand...

Let's go back to the era where they STOLE the Cisco IOS and got caught red-handed doing so, then got their pants sued off. Naturally, this seems to be more and more typical for that particular genre/country of technology manufacturers. (I use the term manufacturers VERY VERY loosely)

I've seen Huawei all over foreign telecoms while overseas, their biggest claim to fame is performance : Price ratio, but what they fail to realize is that Cisco's software, hardware and documentation support vastly exceeds Huawei's, by magnitudes of exponential orders. I still recall trying to get some damn documentation for one of their products while doing an interconnection... it was like pulling teeth. Ask them about their voice products sometime and see what the answer is... how painful does it get for a 'major communications equipment manufacturer' to have such massive deficiencies?

No thanks, I'm with the '3COM/Huawei can rot' poster, just for other reasons.

Probably should create a new thread about this before carrying it on..
 
First off, Cisco will not stop supporting your equipment after three years. The EoS/EoL policy for most HW is this. End of sale is announced 6 months before the last sale date and from the last sale date there is 5 years of support. Now there are deviations from this. For example the 7500 was announced EoS 12 months before the actual last sale date. Also, I believe some software support is not the same as HW (not IOS though).
 
eh...the 2900XL is an ancient product....we had some pretty bad port failures across the board. Cisco RMAed all but one (that we could not provide proof of ownership for...old EBay purchase I think). Of course, they are over 3 years old, so Cisco replaced them while giving us the finger telling us they had "given up" on them.
 
I have a very special hatred for the 2900xl and 3500xl lines. Complete junk.

But, even though they are coming up on end of support cisco will still replace your switch with a current model if they fail.
 
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