OK, so here's the deal...about two weeks ago I bought a 25 pack of Memorex DVD+R media for $59.99 (pricematched it later, plus there was a rebate). Anyway, I decided that I just don't want to waste too much money on media, so I figured i'd return it. I go in there today, to the CC on RT18 in NJ, and as soon as I give her my receipt and the media, she says it's not the same item I purchased and THREW it at me. This isn't the first time this stupid employee has tried to screw me over (i'll explain that after this story). I said "this is bull$hit," and she turns around and sternly says "i can say cuss words too." I just told her "i don't give a fvck, i want to speak to a manager." The manager comes and she tells him its not the same item, like a puppet he repeats that to me. Then I ask him what the receipt says i supposedly bought --- he goes inside, and comes out with a 5 pack of DVD+R that costs $19.99 there. I tell him "ok, so it says i bought a 5 pack of media for $59.99, but i'm trying to return a 25 pack of media, so that means I can just go out, buy a 5 pack for $10-$20, and return it with this receipt?" He says no, and upon asking why, he stumbles all over himself. I wasn't getting anywhere with these fvcktards, so I just left...
Obviously this is a computer glitch, but the fact that these STUPID RETAIL EMPLOYEES were such assh0les and forgot about their loser motto "the customer is always correct
," I really want to try to get these guys in trouble...is it at any way possible? (or should i just go buy a 5pk of DVD+R and return it at another CC?)
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The "other story" i promised was when I tried to return an unopened box with a firewire card in it...this employee opened it, and said she couldn't return it because the box said it came with three free pieces of software and she only saw one CD in it. I told her the software was probably all on one cd, but she literally told me "no, get out" ... another customer told her she was fvcked up, if she doesn't know anything about the products she shouldn't assume sh!t, and she said she'd return it as a "one time courtesy."
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:Q
Obviously this is a computer glitch, but the fact that these STUPID RETAIL EMPLOYEES were such assh0les and forgot about their loser motto "the customer is always correct
," I really want to try to get these guys in trouble...is it at any way possible? (or should i just go buy a 5pk of DVD+R and return it at another CC?)___________________________________________________________________________________
The "other story" i promised was when I tried to return an unopened box with a firewire card in it...this employee opened it, and said she couldn't return it because the box said it came with three free pieces of software and she only saw one CD in it. I told her the software was probably all on one cd, but she literally told me "no, get out" ... another customer told her she was fvcked up, if she doesn't know anything about the products she shouldn't assume sh!t, and she said she'd return it as a "one time courtesy."
___________________________________________________________________________________
:Q
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